Chapter 4: Making a call
About this task
If you are not on a call, dial the number you want to call. If you have earlier configured the dialing
option to "editable" you can edit the number as you enter it, then call it using softkeys; see
call using edit dialing
Press Phone to view the main Phone screen. When the phone displays the Phone screen, press
Phone to move to the top of the call appearance list.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or a line button for an available
line.
2. Dial the number you want to call.
Making an emergency call
About this task
If your administrator configured emergency calling for your deskphone, the Phone screen displays
an Emerg softkey to immediately connect you with a preset emergency services number.
Note:
You can make an emergency call when your deskphone is logged out only if your administrator
configured this feature for you.
Important:
During phone failover, when the phone switches between system servers due to a system
failure, the Emergency softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
1. On the Phone screen, press Emerg.
2. Press Yes when the deskphone displays a prompt.
Some call servers call back to confirm the emergency status. The phone automatically
answers the incoming call on the speaker by going off-hook.
3. To end the emergency call, press End Call or press Speaker.
October 2015
on page 44 for information. Use the Phone screen to view and manage calls.
Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
Making a
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