Parking a call
About this task
Use the Call Park feature to answer a held call at another extension if you are part of a telephone
coverage or hunt group. For example, if you need to go to another location to verify some
information, you can park your current call and answer it at another location within your group.
Procedure
1. During an active call, gain access to the Features screen.
2. Press OK or the corresponding line button to choose Call Park.
After parking the call successfully, the deskphone provides a confirmation tone.
Next steps
For answering a parked call from the parked extension, see
Unparking a call
About this task
Use the Call Unpark feature to release a call from the extension at which it was parked, when the
extension is part of a coverage or hunt group.
Procedure
1. From the Phone screen, gain access the Features screen.
2. Press OK or the corresponding line button to choose Call Unpark.
3. Enter the original extension from which the call was parked.
4. Press Enter or OK to release the call.
Setting up enhanced call pickup alerting
About this task
Use this feature to configure audible and visual alert when an incoming call to someone in your
corresponding call pickup group is ringing.
Procedure
1. Press Home.
2. Select Options & Settings.
3. Press Select or OK.
October 2015
Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
Unparking a call
on page 75.
Parking a call
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