Troubleshooting - NETGEAR WAC104 User Manual

Troubleshooting

This chapter provides information to help you diagnose and solve problems that you might experience with the
access point. If you do not find the solution here, check the NETGEAR support site at
product and contact information.
The chapter contains the following sections:
• Quick Tips for Troubleshooting
• Troubleshoot With the LEDs
• Troubleshoot the WiFi Connectivity
• Troubleshoot Internet Browsing
• You Cannot Log In to the Access Point
• Changes Are Not Saved
• Troubleshoot Your Network Using the Ping Utility
IMPORTANT:
The access point provides WiFi and LAN connectivity but is a bridge and not a
router. Therefore, do not connect the access point directly to your DSL or cable
modem.You must connect the access point to a router or, if your network includes
a DHCP server, to a switch or hub that is connected to the DHCP server. (For
more information, see
page 12.)
on page 69
on page 70
on page 71
on page 72
on page 72
on page 73
Connect the Access Point to Your Router or Network
on page 73
68
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netgear.com/support for
on