CHAPTER 2. MMC Programming
Option
PROGRESS
TONE ID
CALLER ID
NUMBER
G ENERAL RULES
1 0 8 2 B
1) 201 is talking to a trunk and presses TRANSFER plus the station number, but the
station is forwarded to VM/AA and VM/AA answers. When this happens, if 201
presses TRANSFER again to return to the trunk, the VM/AA port is not on hold. It is
disconnected.
2) A VM/AA port leaves a message indication for a station. When the station returns the
message, any available port in the VM/AA group should ring, not only the one that
left the message.
3) A VM/AA port leaves a message for a station. When the station returns the message,
the MESSAGE LED is not automatically turned off. If a VM/AA system turns on the
MESSAGE LED, the VM/AA system must turn it off.
4) If DTMF call progress tones are not enabled, the system sends regular call progress
tones.
5) When a VM/AA port calls a station that is in the AUTO ANSWER or VOICE
ANNOUNCE mode, the phone will be forced to ring.
2-264
These are the DTMF codes that is sent to the VMAA port in place
of regular progress tones. For example, when a VMAA port goes
off hook to originate or transfer a call, instead of hearing normal
dial tone, it will hear DTMF 'BA'. Progress tones can greatly
increase the efficiency of a VMAA system because it is easier
and quicker to detect DTMF than a busy, ring back or DND tone.
Progress tones can identify any of the following.
No
Call Type
0
DIAL TONE
Dial Tone
1
BUSY TONE
Busy Tone
2
RINGBAK
Ringback Tone
TONE
3
DND NO
DND or No More Call Button Error
MORE
4
HDSET
Off Hook Answer
ANSWER
5
SPKER
On Hook Answer
ANSWER
If set to YES, when the voice mail auto attendant system
answers a call the system will send Caller ID data as DTMF
tones to the VMAA port.
Description
Description
Samsung Business Communications
(continued)
Default
Default
No
No
No
No
No
No
No