726] Vm/Aa Options - Samsung OfficeServ 7000 Series Programming Manual

CHAPTER 2. MMC Programming

[ 726] VM/AA OPTIONS

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This MMC is used to define all the in-band DTMF codes sent to voice mail ports. These in-
band codes can be 0-9, A, B or C, and perform two functions:
MMC [726]
This MMC is not shown in OfficeServ 7100. OfficeServ 7100 supports embedded
VM only.
C ALL AND TYPE INFORMATION
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This is a DTMF signalling string sent to a voice mail port when the voice mail port answers
a call. This DTMF information tells the voice mail port what type of call it is receiving and
where the call is coming from.(e.g., call forwarded from extension 225)
C ALL PROGRESS TONES
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These are sent to the voice mail system to provide information about the progress of the
call.(e.g., ring back, busy or disconnect) Most voice mail systems can use DTMF in-band
signalling for more efficient call processing. This MMC has many parameters that can be
programmed according to the type of automated attendant and/or voice mail system
connected.
C ALL and TYPE INFORMATION
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The format of the DTMF data sent to a VM/AA port is as follows:
[CALL TYPE] + [DN1] + [SEPARATOR] + [DN2]
An example of this would be:
[FORWARD ALL] from [225] on trunk [703]
Each field can be programmed individually as follows:
Option
EXTENSION
FOR DN1
TRUNK FOR DN1
2-262
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
station is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send station data in the DN1 field.
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
trunk is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send trunk data in the DN1 field.
Description
Samsung Business Communications
Default
No
No