Verify The Pppoe Or Pppoa Connection - NETGEAR DM200 User Manual

Broadband High-Speed DSL Modem Model DM200
The BASIC Home page displays.
4. Select ADVANCED > ADVANCED Home.
The ADVANCED Home page displays.
5. In the Internet Port pane, check to see that the IP Address field shows a valid IP address.
If the field shows 0.0.0.0, your modem did not obtain an IP address from your ISP.
If your modem cannot obtain an IP address from the ISP, the problem might be one of the following:
• Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require
PPP over Ethernet (PPPoE) or some other type of login.
• If you selected a login program, the service name, user name, or password could be incorrectly set.
Before you make any changes, verify that the modem can get a PPPoE or PPPoA connection (see

Verify the PPPoE or PPPoA Connection

• Your ISP might check for your computer's host name. Assign the computer host name of your ISP
account as the account name. For more information, see one of the following sections:
- Manually Set Up an ADSL Internet Connection
- Manually Set Up a VDSL Internet Connection
• If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer's
MAC address, inform your ISP that you bought a new network device and ask them to use the modem's
MAC address.
• Configure your modem to clone your computer's MAC address. For more information, see one of the
following sections:
- Manually Set Up an ADSL Internet Connection
- Manually Set Up a VDSL Internet Connection
Verify the PPPoE or PPPoA Connection
If you use a PPPoE or PPPoA connection to your ISP, make sure that the connection works.
To verify that your PPPoE or PPPoA connection is working:
1. Launch a web browser from a computer that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > ADVANCED Home.
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Troubleshooting
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