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Recommended action
(1) Confirm the IP address of the disk array system or a serial number using Storage
Management Software, and input it in the setup file in the proper format. (See Subsection
3.2.1)
(2) Confirm that only single-byte alphanumeric characters were used in the setup file.
E100013A
Message
Failed to create storage API object for Serial Number:[serial number]
Explanation
Communication with a disk array system of the XP P9500/XP7 is impossible.
Recommended action
(1) Confirm whether HORCM starts.
(2) Confirm that the FC cables are connected properly.
(3) Confirm that the contents of hiRaidcomX.config are correct.
(4) Confirm the serial number of the disk array system and the user name using Storage
Management Software, and then type the proper serial number, user name, and password
in the Add Storage dialog boxes for registration of disk array systems.
(5) Confirm the path definition of the command device.
(6) Create the host group where WWN of the backup server registered by using Storage
Management Software in a backup server.
(7) Confirm whether the problem falls under the Restrictions and Points of Consideration
when using multiple disk array systems of the XP P9500/XP7. Refer to Table 2.5.1-3.
(8)In the case of the Ext Stor configuration or HA configuration, do not describe
HORCM_VCMD in the HORCM CONF configuration file.
(9)Confirm that the HORCM CONF configuration file has not been used except for the
purpose of VSS Provider.
E1000145
Message
Failed to encrypt the password for Storage:[ serial number]. Error :[Error code]
Explanation
Failed to encrypt a user name and a password.
Recommended action
Type a proper user name and a password in the Add Storage dialog boxes for registration of
disk array systems.
E1000149
Message
Raidcom operation returned an error response. Error: [Raidcom Error# [Error ID] Error message]
100 Troubleshooting
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