Enabling and disabling the debug mode
Before you begin
If the default password is used, the setting associated with the serial port cannot be changed.
About this task
You can use the debug mode to send all your debug data in a file, nnn_report.gz where you replace
nnn by the deskphone extension as specified by the user during registration.
Procedure
1. Access the Administration Procedures.
2. On the Administration Procedures screen, tap Debug.
The Debug procedures screen displays the following options:
Setting
Log Mode
Serial Port
Log to file
Phone Report
SSH
3. Tap an option to turn it off or on. To generate a phone report, tap Phone Report and then
tap Create on the Phone Report screen that the phone displays.
The report is generated and saved in the nnn_report.gz debug file in the backup folder
specified by BRURI.
4. If you have made any changes to the settings, tap Save to save the settings.
Clearing the deskphone settings
About this task
Sometimes, you might want to remove all administered values, user-specified data, and option
settings and return a phone to its factory settings. You might have to remove all administered values
when you give a phone to a new, dedicated user and when the LOGOFF option is not sufficient. For
example, a new user is assigned the same extension, but requires different permissions than the
previous user.
September 2015
Installing and Maintaining Avaya B189 IP Conference Phone
Comments on this document? infodev@avaya.com
Enabling and disabling the debug mode
Status
Off
Off
Off
Note:
The Phone Report is always available. If
the URI is not present, the report is stored
on the phone
Off
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