Avaya B189 Manual
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Using Avaya B189 IP Conference Phone
Release 6.8.5
Issue 1
November 2020

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Summary of Contents for Avaya B189

  • Page 1 Using Avaya B189 IP Conference Phone Release 6.8.5 Issue 1 November 2020...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 AC adapters shipped with the equipment or specified by support.avaya.com or Avaya Inc., 2605 Meridian Parkway Suite 200. Avaya to be used with the equipment. If you use any Durham, NC 27713 USA. other equipment, it may cause failures, malfunctioning, or fire.
  • Page 5: Table Of Contents

    Transferring a conference call to another extension ....................  26 Putting a conference call on hold Chapter 5: Contacts........................ 27 ................ 27 Adding a contact to the conference phone ........................ 28 Editing a contact November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 6 Using the restore procedure .................... 35 Adjusting the speaker volume ...................... 35 Cleaning the touch screen Chapter 8: Features .......................  36 ...................... 36 About the Features button ......................  36 Using the Features button November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 7: Chapter 1: Introduction

    Avaya Aura Communication Manager call server. Caution: Ensure that adequate technical support is available for servers used with any Avaya B189 IP Conference Phone. If the servers do not function correctly, the conference phones will not operate properly. Intended audience This guide is intended for people who use Avaya B189 IP Conference Phone.
  • Page 8: Support

    Conference Conference Phone features quickly. Phone Support Go to the Avaya Support website at https://support.avaya.com for the most up-to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues. Use the online service request system to create a service request.
  • Page 9: Chapter 2: Getting Started

    Chapter 2: Getting started Overview Avaya B189 IP Conference Phone is a multiline H.323 conference phone that you can use to make calls and hold conferences with HD quality voice. The features of the conference phone include a 5-inch touch screen, mute, and volume control buttons, one On-hook/Off-hook button, and a Phone button.
  • Page 10: Connection Layout

    Getting started Figure 1: Front view of Avaya B189 IP Conference Phone The following table lists the buttons and the other parts on Avaya B189 IP Conference Phone. Callout number Description Volume decrease button Volume increase button Mute buttons and status indicator LEDs...
  • Page 11 Connection layout Figure 2: Connection layout on Avaya B189 IP Conference Phone Callout number Description Left side expansion microphone port USB Connection Note: This connection is reserved for future use. RJ 45 Network connection socket Right side expansion microphone port Daisy chain connection socket Note: This connection is reserved for future use.
  • Page 12 Getting started Figure 3: Connection layout on Avaya B189 IP Conference Phone Callout number Description SD card slot. The SD card slot is not supported. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 13: Recommendations To Improve Audio Quality

    4. Use potted plants or artificial plants as decorative aids to reduce reverberation. 5. Install sound damping panels if the ceiling is too high. 6. Seek advice from an interior designer to redecorate the conference room. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 14: Icons

    Use a PA interface box to connect the external speakers and the microphones of the participants in the room. Icons Table 1: Icons on the phone buttons Icon Description Phone Phone On-hook/Off-hook Mute microphone Volume control November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 15: Settings Menu

    Features Contacts Settings Last number redial Ringer off Conference Drop participant Hold Mute participant Unmute Settings Menu The Settings menu has the following options and sub options: November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 16 To enable a guest to log in for a specified duration of time. Log Out To log out of the phone. About Avaya IP To view the firmware version and year. Conference Phone Table continues… November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 17: Led Status Indicators

    In the discovery mode, press Reset. The phone deletes the credentials from the memory, reboots, and displays the Login page. Procedure 1. Enter your extension. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 18: Logging Out Of The Phone

    You can set a maximum duration of 12 hours after which the phone automatically logs out the guest user. 5. Tap Log In. The phone logs in to the configured extension. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 19: Chapter 3: Handling Calls

    The phone displays the Contacts screen with the contacts. 2. Scroll to the contact that you want to dial. 3. Tap the contact that you want to dial. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 20: Redialing The Last Dialed Number

    Procedure 1. On the touch screen, tap Answer or press the Phone On-hook/Off-hook button. When you answer the call, the phone displays the timer. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 21: Answering A Call While On Another Call

    The status indicator LEDs start flashing red indicating that the call is placed on hold. 2. To resume the call, tap the Hold icon again. The status indicator LED turns blue indicating that the call is active again. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 22: Chapter 4: Conference Calls

    Actions in a conference call After you set up a conference call, you can: • Add participants to the conference call. • Drop participants from the conference call. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 23: Adding More Participants To A Conference Call

    On the conference screen, tap Details. The conference call window displays the names and numbers of the call participants and the Drop participant icon and Mute icon against the numbers. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 24: Muting A Participant On A Conference Call

    1. On the conference screen, tap Details. The phone screen displays the names of all the participants on the call. 2. Tap the Drop participant icon next to the participant entry. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 25: Dropping The Last Participant On A Conference Call

    The screen displays the dial pad. 2. Dial the number to which you want to transfer the conference call. 3. Tap Complete. The phone transfers the conference call to the new number. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 26: Putting A Conference Call On Hold

    2. To rejoin the conference call, tap the Hold icon. The call conference window maximizes and displays the options that are available for a conference call. The Mute button and status indicator LEDs turn blue. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 27: Chapter 5: Contacts

    8. Repeat steps 6 and 7 to add two additional numbers for the contact. Note: You can make any number the primary number for that contact by selecting the Check mark icon against the number. 9. Tap Save. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 28: Editing A Contact

    The phone book displays the contact details. 3. Tap Delete. The phone displays the delete confirmation screen. 4. Tap Delete to confirm deletion of the contact. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 29: Chapter 6: Settings

    The conference phone displays the Settings screen with the available options. 2. Tap Call Settings. • Tap Edit Dialing once to enable. • Tap Edit Dialing again to disable. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 30: Changing The Brightness Setting

    2. On the Settings screen. tap Screen & Sound Options. The phone displays the Screen & Sound Options screen. 3. Tap Button Clicks to change the setting to On or Off as required. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 31: Turning The Error Tones On Or Off

    4. Tap the language that you want to display on your conference phone. The screen displays a check mark next to the language that you selected. 5. Tap Save. You must restart the phone to initiate the new language. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 32: Adjusting The Microphone Volume For A Pa Box Setup

    5. Scroll down and tap the VU meter. 6. Adjust the volume level to an average of –20 dB. The red dot next to the dB value indicates the input signal. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 33: Chapter 7: Maintenance Options

    If the phone loses the related information, you can restore the information using the restore procedure. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 34: Using The Restore Procedure

    The related information is restored on the phone. If the administrator has not configured the option for your phone, then the phone displays an error Retrieval failed message. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 35: Adjusting The Speaker Volume

    1. Tap Settings. 2. Tap Screen Cleaning. 3. Use a soft dry cloth to wipe the screen clean. 4. Press any phone button when you complete the cleaning. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 36: Chapter 8: Features

    (conf-dsp) features for your phone. However these features do not appear on the Features button, these features are available on the conference details screen. Using the Features button Procedure 1. Tap Features. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 37 The screen can display only four feature buttons. If there are more than four features configured for your phone, scroll down the list to access these features. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 38 ..............last number redial, edit dialing ..........layout viewing details ..............buttons ................9 connections ..............logging in ................logging out ................log in ..................log out .................. November 2020 Using Avaya B189 IP Conference Phone Comments on this document? infodev@avaya.com...

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