Avaya 9608 Administration page 14

Introduction
Feature
Call Center Elite features
Dialing an E.164 number
Advanced call conference
Enhanced call forward
Exchange contact integration
Group paging
Hotline
Instant Messaging
Key Repeat Delay
10 Administering Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP
Description
SIP release 6.2 supports Avaya Aura
features for 9600 Series IP Deskphones models 9608,
9611G, 9621G, and 9641G. For a list of all the Call Center
Elite features, see
features on page 146.
Using this feature, a user can dial an E.164 number,
including a preceding "+".
When used with Avaya Aura
6.2 offers new and advanced conference features. To know
more, see Advanced call conference
Using the Enhanced Call Forwarding feature, the
deskphone forwards different calls to different numbers
based on the call source.
The deskphone downloads contact information from
Microsoft Exchange server, enabling the end user to see
the contacts stored in Personal Profile Manager (PPM) as
well as in the Microsoft Exchange server.
Using the group paging feature, a user can initiate a group
page to a configured group. When a user sends a page to a
particular group, the system broadcasts the message to all
the stations in that group. The group page, however,
incorporates one-way audio. The recipients can not reply to
the group page or call back.
Note:
Avaya Aura® Communication Manager 6.2
Note:
and Avaya Aura® Session Manager 6.2 are
the minimum requirements to support this
feature.
Use this feature to dial a number just by going off-hook. To
use this feature, the hotline feature must be configured in
the settings file.
Note:
Avaya Aura® Communication Manager 6.2
Note:
and Avaya Aura® Session Manager 6.2 are
the minimum requirements to support.
Using the Instant Message (IM) feature, a user can send
and receive IMs from other users. This feature is available
only for the touch-based deskphone models - 9621G and
9641G.
Use this feature to set the time interval of a key to be
pressed to have a repetitive action.
Comments? infodev@avaya.com
®
Call Center Elite
Avaya Aura® Call Center Elite
®
Conferencing, SIP release
on page 149.