10. Troubleshooting
Problem
Fine dot patterns do not print.
If rubbed with your finger, the print
smears.
When Paper Is Not Fed Properly
Problem
Prints do not stack properly.
The printed paper is curled.
Printed envelopes come out creased. Check if the fusing unit levers are properly set. Lower the fusing
When You Cannot Print Test Page
Possible cause
The power cord, a USB cable, or a
network cable is not connected
correctly.
The port connection is not
established correctly.
212
Change the [Dithering] setting in the printer driver's dialog
box.
See the printer driver Help.
The setting of the paper may not be correct. For example,
although thick paper is used, the setting for thick paper may
not be specified.
• Check the paper settings of this printer.
See page 60 "Loading Paper".
• Check the paper settings of the printer driver.
See the printer driver Help.
The paper being used may be damp. Use paper that has been
stored properly. See page 43 "Supported Paper".
If you enable [Toner Saving] under [System Settings], printing
is generally less dense.
unit levers.
Make sure that the power cord, USB cable, and network
cable are connected correctly. Also confirm that they are not
damaged.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the machine, and then click [Print
server properties].
3. Click the [Port] tab, and then make sure that the port is set
as a USB or network printer.
Solution
Solution
Solution