Error Codes - England's Stove Works 25-IP Installation & Operation Manual

Error codes, or "E-Codes," are alphanumeric codes that will appear in the Heat Range and Blower
Speed windows of the Control Board if the unit experiences an abnormal condition. Error codes are
the control board's way of telling the user that something isn't operating correctly within the stove,
and that the unit should be carefully inspected before reigniting. See the "Trouble-Shooting Guide,"
page 32, for additional information on error codes.
E-0
 When this is displayed in the control board windows (typically when restarting after an "E-
Code" shutdown), it means there are currently no errors and the stove will begin normal
operation.
E-1
 This error code is not used on this stove. If it is displayed in the control board windows,
please contact Technical Support and they will diagnose the cause of the false code.
E-2
 When this code is displayed in the control board window it indicates a failure to light.
Although the stove may have ignited the pellets, the control board did not register a high
enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to
cool, clean the burn pot and restart the unit.
E-3
 This error code indicates the preset maximum allowable exhaust temperature was
exceeded. Commonly referred to as "Over-Firing," the E-3 code means something in the
stove is causing the exhaust gas to be hotter than expected.
E-4

This code is displayed based on a drop in the exhaust temperature. This code means the
fire or "proof of flame" has been lost. It usually results from the hopper being empty.
If an error code continues to display, if the error code seems unexplainable, or if you
have any other questions about error codes and what they mean, please contact
Hopper Lid Safety Switch - This unit is also equipped with a hopper lid safety switch (Part #
AC-HLSB) which is directly connected to the auger motor. In the event the hopper lid is left
open while the stove is in operation, the hopper lid switch will prevent the auger from
turning. This is to prevent byproducts of combustion from entering the home through the
open hopper lid and also to simply prevent operation with the hopper lid open. Improper
hopper lid safety switch operation will result in an auger that will not turn and therefore a
stove that will not burn. NEVER place your hand or any object near the auger while the stove
is connected to power.
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND'S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY

ERROR CODES

Technical Support at (800) 245-6489.
20
QUESTIONS.