England's Stove Works 25-IP Installation & Operation Manual page 33

Unit Shuts Down in 15-20
minutes with an "E-2" code
on control board.
"E-3" Code on Control Board
(Overfire)
"E-4" Code on Control Board
(Proof of flame lost)
Notes:
1. Whenever instructed to check/replace the vacuum sensor, also check for loose or cracked vacuum hose. Also,
be certain the vacuum measurement port in the firebox is kept clean (clean with a pipe cleaner or brush, do not
use a vacuum to clean).
2. To restart and clear an error code displayed on the control board, push the "ON" button and the unit should
reset the error and restart.
3. If you are uncertain about the meaning of an error code or have any questions at all, PLEASE contact
Technical Support at (800)245-6489.
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND'S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
1. Loose thermal sensor.
2. Control board settings.
3. Failure to light pellets.
1. Convection (Room Air) blower failure. 1. Check convection blower for
2. Partially blocked flue.
3. Using fuel other than premium wood
pellets.
1. The hopper is empty.
2. The hopper lid was left open too long
during refueling.
3. Component failure.
4. Blower speed is set too high, cooling
firebox too rapidly.
33
QUESTIONS.
1. Check both sides of thermal
sensor connection (exhaust blower
and control board).
2. Start stove on minimum Heat
Range 5 to ensure a good fire is
started.
3. Check igniter for buildup or
failure.
proper function, replace if
necessary.
2. Check flue for obstructions.
3. Use ONLY premium wood pellets
in this stove.
1. Refill the hopper with pellets and
restart the stove.
2. Keep the hopper lid open for the
shortest interval possible when
refueling. The safety switch stops
the auger when the hopper lid is
open.
3. An auger motor failure or
combustion motor failure can
sometimes result in an "E-4" code.
4. Operate the stove with the
blower speed and heat range at the
same value.