Error Codes - England's Stove Works 25?PAH Installation & Operation Manual

Error codes, or "E‐Codes," are alphanumeric codes that will appear in the Heat Range and
Blower Speed windows of the Control Board if the unit experiences an abnormal condition.
Error codes are the control board's way of telling the user that something isn't operating
correctly within the stove, and that the unit should be carefully inspected before reigniting. See
the "Trouble‐Shooting Guide," page 31, for additional information on error codes.
E‐0
 When this is displayed in the control board windows (typically when restarting after
an "E‐Code" shutdown), it means there are currently no errors and the stove will
begin normal operation.
E‐1
 This error code is not used on this stove. If it is displayed in the control board
windows, please contact Technical Support and they will diagnose the cause of the
false code.
E‐2
 When this code is displayed in the control board window it indicates a failure to
light. Although the stove may have ignited the pellets, the control board did not
register a high enough temperature to determine the fire was lit. If a fire was
ignited, wait for the unit to cool, clean the burnpot and restart the unit.
E‐3
 This error code indicates the preset maximum allowable exhaust temperature was
exceeded. Commonly referred to as "Over‐Firing," the E‐3 code means something in
the stove is causing the exhaust gas to be hotter than expected.
E‐4
 This code is displayed based on a drop in the exhaust temperature. This code means
the fire or "proof of flame" has been lost. It usually results from the hopper being
empty.
If an error code continues to display, if the error code seems
unexplainable, or if you have any other questions about error codes
and what they mean, please contact Technical Support at
Hopper Lid Safety Switch ‐ This unit is also equipped with a hopper lid safety switch (Part #
AC‐HLSB) which is directly connected to the auger motor. In the event the hopper lid is left
open while the stove is in operation, the hopper lid switch will prevent the auger from
turning. This is to prevent byproducts of combustion from entering the home through the
open hopper lid and also to simply prevent operation with the hopper lid open. Improper
hopper lid safety switch operation will result in an auger that will not turn and therefore a
stove that will not burn. NEVER place your hand or any object near the auger while the stove
is connected to power.
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND'S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
ERROR CODES
(800) 245-6489.
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