Xerox WorkCentre 5022 User Manual page 316

Problem Solving
Error Code Cause
077-212 An error occurred in the One Tray Module.
077-300 The front cover is open.
The left cover A is open.
077-301
077-305 The two tray module cover C is open.
The one tray module cover B is open.
077-309
077-900 A paper jam occurred in the left cover A.
077-901
077-904 A paper jam occurred in the one tray module
cover B.
077-905 A paper jam occurred in the two tray module
cover B or C.
077-906
091-313 An error occurred.
091-401 The drum cartridge needs to be replaced.
091-402 The drum cartridge needs to be replaced.
091-406 The drum cartridge life is over.
13-42
Remedy
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
Close the front cover.
Close the left cover A.
Close the two tray module cover C.
Close the one tray module cover B.
Remove the jammed paper.
Refer to Paper Jams
Remove the jammed paper.
Refer to Paper Jams
Remove the jammed paper.
Refer to Paper Jams
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
Replace the drum cartridge. Call the
Customer Support Center to order
replacement consumables/periodic
replacement parts. Have product codes
ready.
Refer to Replacing the Drum Cartridge
page 12-7.
Replace the drum cartridge. Call the
Customer Support Center to order
replacement consumables/periodic
replacement parts. Have product codes
ready.
Refer to Replacing the Drum Cartridge
page 12-7.
Replace the drum cartridge. Call the
Customer Support Center to order
replacement consumables/periodic
replacement parts. Have product codes
ready.
Refer to Replacing the Drum Cartridge
page 12-7.
® ®
Xerox WorkCentre 5022/5024 Multifunction Printer
on page 13-46.
on page 13-46.
on page 13-46.
on
on
on
User Guide