Symptom
Possible Cause
Documents often
Are suitable types of
jam.
documents being used?
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive
tape on the document?
Are the document guides
set in the correct positions?
Is a piece of torn paper
remaining in the document
feeder?
An edge of the
Is the document curled?
document is folded.
®
®
Xerox
WorkCentre
5022/5024 Multifunction Printer
User Guide
Remedy
Correctly load the documents suitable for the document
feeder.
Refer to
Placing the Document
Remove any sticky tags, paper clips or adhesive tape
from the document before copying.
Adjust the document guide positions.
Refer to
Placing the Document
Open the document feeder cover and check inside.
Refer to
Document Jams
Flatten the curl and load the document again.
Problem Solving
on page 5-1.
on page 5-1.
on page 13-55.
13-5