Table of Contents
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Problem Solving
Symptom
Possible cause
The printout is
The paper is damp.
light (faded,
The drum cartridge has
unclear).
deteriorated or been
damaged.
The toner cartridge has run
out of toner.
Black spots
The drum cartridge has
appear in copies.
deteriorated or been
damaged.
Black or colored
The drum cartridge has
lines appear in
deteriorated or been
printouts.
damaged.
The narrow glass strip is
dirty.
13-8
Remedy
Replace the paper with new paper.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 12-7.
Replace the toner cartridge with a new one.
Refer to
Replacing the Toner Cartridge
page 12-3.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 12-7.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
page 12-7.
Clean the narrow glass strip.
Refer to
Cleaning the Document Presser and
the Narrow Glass Strip
on page 12-13.
®
Xerox
WorkCentre
on
on
on
on
®
5022/5024 Multifunction Printer
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