Olivetti d-COLOR MF652 Troubleshooting Manual page 59

7.1 Cannot perform network fax/network scan
7 Cannot Perform Network Fax/Network Scan
7.1 Cannot perform network fax/network scan
Description of problem
Cannot send data.
d-Color MF 752/652
Check points
Is the volume per E-mail to be
sent exceeding the maximum re-
ceiving capacity of the SMTP
server?
Was the transmission procedure
carried out correctly?
Are the network settings and
connection correct?
Is the correct E-mail address set
for this machine?
Are cables connected correctly?
Are the fax number and address
you entered for the destination
correct?
Were the address book destina-
tion and program destination
registered correctly?
Is there a problem with the re-
ceiving machine?
Remedy
If the volume of one E-mail mes-
sage exceeds the maximum ca-
pacity of the SMTP server for
reception, an error occurs which
will prevent transmission.
Check the transmission proce-
dure and then resend the fax.
Check the network settings and
connection.
For information on how to con-
figure the network settings, refer
to [User's Guide: Network Fax
Operations].
Check the E-mail address of the
machine and configure it.
For information on how to con-
figure the E-mail address setting,
refer to [User's Guide: Network
Fax Operations].
Make sure that the cables such
as network and modular cables
are correctly connected.
If you are using a destination in
the Address Book or Program,
the fax number registered may
be incorrect.
Print the list of address book
destinations to check that the
numbers are registered correct-
ly. For the procedure for printing
the list of destinations, refer to
page page 7-9.
Is the power of the receiving fac-
simile turned off, is it out of paper
or is there another problem?
Call the recipient or otherwise to
determine whether there is a
problem.
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