Downloading System Logs For Troubleshooting; Configuring Outbound Fax, Archive And Purge Options; Allowing Simultaneous Faxing; Setting Fax Storage Options - Multitech FaxFinder FF240 Administrator's Manual

ADVANCED CONFIGURATION
Note: Logging levels are listed in order of least information to most information. Info usually provides
enough information for troubleshooting. Because of log size, only use Debug if requested by Multi-Tech
Support.
3. Click Save.
Note: After troubleshooting, reset the level to Error. Continuously collecting detailed logs may affect
FaxFinder performance.

Downloading System Logs for Troubleshooting

To download the log file for Multi-Tech Support:
1. Click Download Logs and click Save when prompted.
2. Send the zipped file to Multi-Tech Support as directed by the support representative.

Configuring Outbound Fax, Archive and Purge Options

Use this page to set outbound fax and storage options

Allowing Simultaneous Faxing

To allow faxing to the same number simultaneously:
1. Click Fax Configuration > Outbound.
2. Check Allow simultaneous faxing to the same number.
3. Click Save.

Setting Fax Storage Options

To store a copy of outbound faxes:
1. Go to Fax Configuration > Outbound.
2. Select which faxes you want to keep. Options are:
■
Keep All
■ Keep Failed, Rejected, and Aborted
■
Keep None
3. Click Save.

Archiving Outbound Faxes

To enable outbound fax archiving:
1. Click Fax Configuration > Outbound.
2. Check Enable Outbound Archive.
3. Select PDF or TIFF as the format for the fax archive file. Default is PDF. Because TIFF is an image file; if
you select this, you will not be able to search for a particular word in a fax.
4. Click Browse and select a shared folder for storing archive files. This shared folder must be configured in
System Configuration > Shares.
5. Click Save.
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FaxFinder Fax Server FF240, FF440, FF840 Administrator Guide