Transferring Calls; Transferring A Held Call; Handsfree Speaker Operation; Headset Operation - Avaya M7100 User Manual

4.3 Transferring Calls

To transfer a call, your phone must have an available call appearance button. If all your current call appearance buttons
are in use, you must either
· Your system administrator can configure the system so that it will attempt to return unanswered transfers to
you.
1. Dial Feature 70. The current call is automatically put on hold.
2. Dial the number for the transfer destination.
· To complete the transfer, press Feature 70 again. You can do this while the call is still ringing or you can wait
until it is answered.
· Transferring a call while it is still ringing is called an unsupervised or blind transfer.
· Transferring a call after ringing finishes is called a supervised or announced transfer.
· If the transfer destination does not answer or, after answering the call, does not want to accept the call:
· To try another number, replace the handset or press
To cancel the transfer attempt, press
·

4.4 Transferring a Held Call

When you already have a call on hold and a call connected, you can connect them by starting a conference. Press
Feature 3. Your current call and the held call will be connected. You can now

4.5 Handsfree Speaker Operation

The phone has a handsfree speaker but does not have a handsfree microphone. This means that you can make and
answer calls handsfree but in order to speak you must lift the handset.
· You can make a handsfree call by simply dialing without lifting the handset. You can hear the call progress and
when answered, lift the handset to continue the call.
· The speaker allows the phone to receive
However, you cannot answer the page.
· The speaker allows the phone to auto answer
able to hear you until you lift the handset. The same applies for calls from other users if you have
answer set on the phone.
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4.6 Headset Operation

The phone does not have a socket for connecting a headset.

4.7 Group Listen

Using group listen allows you to hear the caller through the phone's handsfree speaker but they only hear speech from
your phone's handset microphone rather than the handsfree microphone. Group listen is automatically turned off at the
end of a call.
· To Turn Group Listen On: Press Feature 802.
· To Turn Group Listen Off: Press Feature #802.

4.8 Ending Calls

The Release button ends the current call. If the call is connected on the phone's handset, replacing the handset
will end the call.
M7100 Telephone User Guide
IP Office
end or park one of your existing calls.
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page calls
Release.
Hold.
. You can hear the page without needing to take any action.
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direct voice calls. You can hear the caller but they will not be
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Call Controls: Switching Between Calls
drop yourself from the conference.
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- Issue 02c (13 March 2014)
internal auto-
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