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IBM xSeries 240 81Y Hardware Maintenance Manual

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IBM Servers
xSeries 240
Models 81Y, 8RY
Hardware Maintenance Manual
November 2000
We Want Your Comments!
(Please see page 256)

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Summary of Contents for IBM xSeries 240 81Y

  • Page 1 IBM Servers xSeries 240 Models 81Y, 8RY Hardware Maintenance Manual November 2000 We Want Your Comments! (Please see page 256)
  • Page 3 IBM Servers xSeries 240 Models 81Y, 8RY Hardware Maintenance Manual November 2000 We Want Your Comments! (Please see page 256)
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 5: About This Supplement

    IBM xSeries 240. Important This manual is intended for trained servicers who are familiar with IBM PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 6: Online Support

    Online support Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. File download address is: http://www.ibm.com/pc/files.html IBM online addresses: The HMM manuals online address is: http://www.ibm.com/pc/us/cdt/hmm.html The IBM Home Page is: http://www.ibm.com/pc/ xSeries 240 HMM...

  • Page 7: Table Of Contents

    ..... Trademarks .... Copyright IBM Corp. 2000...
  • Page 8 xSeries 240 HMM...

  • Page 9: Xseries 240

    ..36 Resolving hardware configuration conflicts . . 36 Resolving software configuration conflicts . . 37 Using the SCSISelect utility program ..38  Copyright IBM Corp. 2000...
  • Page 10 Starting the SCSISelect Utility program . . . 38 SCSISelect Utility program choices ..38 Configure/View Host Adapter Settings . . 38 SCSI Disk Utilities ... . 39 Performing a low-level disk format .
  • Page 11 Advanced System Management Interconnect alert forwarding ....78 Sample Advanced System Management Interconnect configurations ..79 Locations/Removals ....82 Controls and indicators .
  • Page 12 Completing the rack model installation . . . Connecting external options ..Connecting external SCSI devices ..Cabling requirements ..Setting SCSI IDs for external devices Installation procedure .
  • Page 13 Novell NetWare or IntraNetWare server ODI driver messages ... . NDIS 2.01 (OS/2) driver messages ..NDIS 4.0 (Windows NT) driver messages UNIX messages ... . . Parts listing xSeries 240 .

  • Page 14: General Checkout

    General checkout The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port.
  • Page 15 Notes 1. For systems that are part of a shared DASD cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests. 2. If multiple error codes are displayed, diagnose the first error code displayed.
  • Page 16 (CONTINUED) 004 (continued) DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? Yes No Find the failure symptom in “Symptom-to-FRU index” on page 189. Or, use remote video mode to monitor and access POST or to look at the System Error Log. –...

  • Page 17: Diagnostic Tools

    Diagnostic tools The following tools are available to help identify and resolve hardware-related problems: Diagnostic programs Power-on self-test (POST) POST beep codes Error messages System error log Option diskettes Light path diagnostics xSeries 240...

  • Page 18: Diagnostic Programs

    Diagnostic programs The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server, such as the the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port.
  • Page 19 If you do not have a wrap connector, contact your IBM reseller or IBM marketing representative. 5. You might need a scratch diskette (that is, a diskette which has no contents that you want to save) to obtain accurate test results when testing the diskette drive.

  • Page 20: Viewing The Test Log

    If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Viewing the test log If you are already running the diagnostic programs, continue with step 4 in this procedure.

  • Page 21: Post Beep Codes

    as the server progresses through POST and the final number that appears on the screen represents the total amount of memory available. If POST finishes without detecting any problems, a single beep sounds, the first screen of your operating system or application program appears, and the System POST Complete (OK) light is illuminated on the operator information panel.
  • Page 22 Table 1 (Page 1 of 2). Light path diagnostics LED On Cause / Action None The system error log is 75% or more full or a PFA alert was logged. Check the system error log and correct any problems. See “POST Error Log” on page 33 for information about clearing the error log.
  • Page 23 Table 1 (Page 2 of 2). Light path diagnostics LED On Cause / Action A nonmaskable interrupt occurred. 1. If the PCI BUS A or PCI BUS B LED is on, follow the instructions for those LEDs. 2. If the PCI BUS A or PCI BUS B LED is not on, restart the server.

  • Page 24: Error Messages

    Error messages Error messages indicate that a problem exists. Hardware error messages that occur can be text, numeric, or both. Messages generated by your software generally are text messages, but they also can be numeric. POST error messages: POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration.
  • Page 25 Use the ServerGuide program to make a BIOS flash diskette. Download a BIOS flash diskette from the World Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server. The flash memory of your server contains a protected area that cannot be overwritten.

  • Page 26: Features

    Features The following table summarizes the features of the xSeries 240. Microprocessor Intel Pentium III microprocessor with MMX technology and SIMD extensions 32 KB of level-1 cache 256 KB of level-2 cache (min.) Expandable to two microprocessors Memory Standard: 128 MB, expandable to 4 GB 133 MHz, registered, error correcting code (ECC), synchronous dynamic random access memory (SDRAM) complying with PC 133 SDRAM Registered...
  • Page 27 Selectable drive-startup Keyboard password Systems management security – User log-in password – Read-only or read/write access – Dial back Predictive Failure Analysis (PFA) Alerts Power supplies Fans Memory Hard disk drives Microprocessors Voltage regulator modules (VRMs) Integrated Functions Two serial ports Two universal serial bus (USB) ports One parallel port Mouse port...

  • Page 28: Configuring The Server

    Configuring the server The following information is about he System Configuration Utility program that comes with the server. The System Configuration Utility program is part of the basic input/output system (BIOS) that comes with the server. Using these programs, you can set the system date and time, define input and output device parameters, and define system security.

  • Page 29: Configuration Overview

    Configuration overview You play a key role in how the server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure the server depend on the number and types of devices and programs that you install.

  • Page 30: The System Configuration Utility Program

    The System Configuration Utility program For most configurations, the server will operate using the default system settings. You need to change the settings only to resolve configuration conflicts or to enable or change device functions (for example, defining diskette types, and so on). When you want or need to change the default settings, the System Configuration Utility program provides a convenient way to display and change the settings.
  • Page 31 Notes 1. When the message Press F2 for Diagnostics appears, press F2 to run the diagnostics programs. For information about running the diagnostics programs, see “Running diagnostic programs” on page 10. 2. When the message Press Alt-F1 for System Partition Boot appears, press Alt-F1 to start the system from the system partition.

  • Page 32: Using The System Configuration Utility Main Menu

    From the System Configuration Utility main menu, you can select settings that you want to change. The System Configuration Utility main menu is similar to the following screen. IBM Netfinity Setup - © Copyright IBM Corporation Configuration/Setup Utility • System Summary •...

  • Page 33: System Summary

    Note The System Configuration Utility main menu selections do not save settings, restore settings, or load default settings for the PCI Slot/Device Information choice. To save settings, or restore settings for the PCI Slot/Device Information choice, you must use the menu selections available from the PCI Slot/Device Information choice.

  • Page 34: Date And Time

    You can add serial ports by installing a serial adapter in an expansion slot. See the documentation that comes with the serial adapter for information about port assignments. You can configure the parallel port as bidirectional; that is, so that data can be both read from and written to a device. In bidirectional mode, the server supports Extended Capabilities Port (ECP) and Enhanced Parallel Port (EPP).

  • Page 35: System Security

    The Date and Time choice appears only on the full System Configuration Utility main menu. System Security: To control access to the information in the server databases, you can implement two levels of password protection. Implementing these security measures helps you to ensure the integrity of the data and programs that are stored in the server.
  • Page 36 When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on password, you can regain access to the server through one of the following methods: If an administrator password has been set, enter the administrator password at the power-on prompt.

  • Page 37: Using The Administrator Password Menu

    To allow the system to start in unattended-start mode when a power-on password is set: 1. Select Power-on Password from the System Security menu; then, press Enter. The Power-on Password screen appears. 2. Select Allow for unattended boot with password. Press the Left Arrow (←) key or Right Arrow (→) key to toggle the entry to On.

  • Page 38: Defining A System Owner's Name

    To delete an administrator password: 1. Select Administrator Password from the System Security menu; then, press Enter. The Administrator Password menu appears. 2. Select Delete Administrator Password; then, press Enter. 3. A confirmation window appears. Press Enter to delete the administrator password. Press Esc to return to the System Security menu.

  • Page 39: Start Options

    Start Options Start options take effect when you start the server. You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the keyboard number lock starts on or off. You also can enable the server to run without a diskette drive, monitor, or keyboard.

  • Page 40: Core Chipset Control

    Select this choice to view and identify the multiprocessor specification (MPS) level. Some versions of the IBM OS/2 operating system use 1.1 as the MPS level. The default level is 1.4. Refer to the documentation that comes with the operating system for more information.

  • Page 41: Memory Settings

    The default setting is Enable for all the controllers and PCI slots. If you select Disable, the disabled device will not be configured and will be invisible to the operating system. This is equivalent to unplugging the device. If the on-board SCSI controller is disabled and no other controller and mass storage device are installed, operating system startup cannot occur.

  • Page 42: Restore Settings

    Restore Settings: After you make configuration changes, review them to be sure that they contain the correct information. If the information is incorrect, or if you do not want to save these changes, select Restore Settings to delete the changes and restore the previous settings.

  • Page 43: Configuring Options

    Configuring options Before installing a new device or program, read the documentation that comes with it. Reading the instructions helps you to determine the steps that are required for installation and configuration. The following list provides a preview of the actions that might be required to configure the server.

  • Page 44: Resolving Configuration Conflicts

    Resolving configuration conflicts The resources used by the server consist of interrupt requests, direct memory access, I/O ports addresses, and memory. This information is useful when a resource configuration conflict occurs. Conflicts in the configuration occur if: A device is installed that requires the same resource as another device.

  • Page 45: Resolving Software Configuration Conflicts

    5. Remove the device or adapter. Some configurations are not supported. If you must remove an adapter, see “Working with adapters” on page 103. Resolving software configuration conflicts: The memory-address space and IRQs used by some hardware options might conflict with addresses defined for use through application programs or the expanded memory specification (EMS).

  • Page 46: Using The Scsiselect Utility Program

    Perform a low-level format on a SCSI hard disk Starting the SCSISelect Utility program: You can access this program when you start the server. The SCSISelect prompt appears after the IBM logo appears. Press Ctrl+A immediately after the following SCSISelect prompt appears: <<<...

  • Page 47: Scsi Disk Utilities

    This menu has the following choices: Host Adapter SCSI ID The assigned SCSI ID of the SCSI controller is 7. SCSI Parity Checking The assigned value is Enabled. Host Adapter SCSI Termination The assigned value is Automatic. Boot Device Options Select this choice to configure startable device parameters.

  • Page 48: Performing A Low-Level Disk Format

    Unexpected SCSI Command Failure Target SCSI ID: SCSI CDB Sent: 3 Host Adapter Status: h - No host adapter error Target Status: 2h - Check condition Sense Key: 2h - Not ready +Sense Code: 4h +Sense Code Qualifier: 2h Press 'Esc' to continue. Performing a low-level disk format: You can use the Format Disk feature of the SCSISelect Utility program...
  • Page 49 Note Hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, run diagnostics on the disk drive (see “General checkout” on page 6). 3.

  • Page 50: Configuring The Ethernet Controller

    For troubleshooting information, see “Troubleshooting the Ethernet controller” on page 54. If you need additional Ethernet connections, you can install an Ethernet adapter, such as the IBM 10/100 PCI Ethernet adapter. Review the network-adapter documentation for any additional configuration requirements and for troubleshooting information.

  • Page 51: Special Considerations When Combining Failover And Hot-Plug Functions

    Note The operating system determines the maximum number of IBM Netfinity 10/100 Fault Tolerant Adapters that you can install in the server. See the documentation that comes with the adapter for more information.

  • Page 52: Windows Nt Server

    IBM Web site at: http://www.ibm.com/pc/support Enter the brand type of Server, click on Downloadable files and look for Hot Plug. The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses the Intel Desktop Management Interface (DMI) to control hot-plug support for the Ethernet controllers.

  • Page 53: Windows Nt Server Failover Setup

    PCI Hot-Plug Solution code. To install the IBM Failover DMI Agent: 1. Download the DMI EXE file from the IBM Support web page and extract the files onto a diskette. 2. Insert the diskette into the diskette drive.

  • Page 54: Intranetware

    4.0 package is installed, this checkbox will appear at the bottom of the Adapter Properties panel. If you do not have the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package installed on the server, you will not see the Enable for DMI / Hot Swap Support checkbox.
  • Page 55 The slot number associated with the integrated Ethernet controller can vary depending upon the configuration of the server. To determine the slot number, load the driver with no parameters. The driver will display the available slot numbers. The slot number that is greater than 10000 will be the slot number of integrated Ethernet controller.

  • Page 56: Additional Service Information

    Additional service information The following additional service information supports xSeries 240. “Checking the system for damage” on page 49 “Bypassing an unknown power-on password” on page 50 “Resolving configuration conflicts” on page 51 “Specifications” on page 52 “Troubleshooting the Ethernet controller” on page 54 “Updating device records and reconfiguring the server”...

  • Page 57: Checking The System For Damage

    Checking the system for damage This section provides instructions on what to do if the server might be damaged. After dropping it: Look for loose cables and obvious damage. If any cables are loose, reconnect them securely. If you see no damage, turn on the server. If it works correctly, the server probably did not suffer any damage.

  • Page 58: Bypassing An Unknown Power-On Password

    Bypassing an unknown power-on password When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on password, you can regain access to the server through either of the following methods: Enter the administrator password at the power-on prompt, if an administrator password has been set.

  • Page 59: Resolving Configuration Conflicts

    Resolving configuration conflicts The Configuration/Setup Utility program configures only the server hardware. It does not consider the requirements of the operating system or the application programs. For these reasons, memory-address configuration conflicts might occur. Changing the software configuration setup: The best way to resolve memory-address conflicts is to change the software configuration by changing the addresses that the EMS device driver defined.

  • Page 60: Specifications

    Specifications The following table contains the specifications for the xSeries 240 server. Size (Tower Model) – Depth: 659.3 mm (26 in.) – Height: 426.5 mm (16.8 in.) – Width: 217.3 mm (8.6 in.) Size (Rack Model) – Depth: 629.3 mm (24.8 in.) –...
  • Page 61 – +12 V dc line: 17.2 A Heat Output Approximate heat output in British Thermal Units (Btu) per hour: – Minimum configuration: 683 Btu (200 watts) – Maximum configuration: 2048 Btu (600 watts) Acoustical Noise Emissions Values Sound power, idling: 6.6 bel maximum Sound power, operating: 6.8 bel maximum Sound pressure, operating: 67 dBa maximum xSeries 240...

  • Page 62: Troubleshooting The Ethernet Controller

    Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller. Network connection problems: If the Ethernet controller cannot connect to the network, check the following: Make sure that the cable is installed correctly. The network cable must be securely attached at all connections.

  • Page 63: Ethernet Controller Troubleshooting Chart

    Test the Ethernet controller. How you test the Ethernet controller depends on which operating system you are using (see the Ethernet controller device driver README file). Ethernet controller troubleshooting chart: You can use the following troubleshooting chart to find solutions to 10/100 Mbps Ethernet controller problems that have definite symptoms.
  • Page 64 Controller problem Action Ethernet Link Status light does not Check the following: light. Make sure that the hub is turned on. Check all connections at the Ethernet controller and the hub. Check the cable. A crossover cable is required unless the hub has an X designation.

  • Page 65: Updating Device Records And Reconfiguring The Server

    Controller problem Action The Ethernet controller stopped Check the following: working when another adapter was Make sure that the cable is added to the server. connected to the Ethernet controller. Make sure that the PCI system BIOS is current. Reseat the adapter (see “Working with adapters”...
  • Page 66 Run the Configuration/Setup Utility program to save the new configuration information. See “Configuring the server.” Record the updated device and configuration information. xSeries 240 HMM...

  • Page 67: Systems Management Software

    Systems Management software This section provides instructions for starting and using the Systems Management software. This software enables you to access, configure, and manage the IBM Advanced System Management Processor. These instructions include details on how to install the configuration utilities and device drivers that the System Management processor requires.
  • Page 68 events occurs, the Advanced System Management service can be configured to automatically forward an alert in one of four ways: To another xSeries system using the modem To a standard numeric pager To an alphanumeric pager To another xSeries system using the network connection (available only when using Advanced System Management service with an xSeries Advanced System Management PCI Adapter)

  • Page 69: Installing Device Drivers

    System Management Device Driver Diskette. Note This diskette contains device-driver information for all operating systems that are supported on IBM servers that include System Management processor hardware. Follow the instructions provided on the ServerGuide Diskette Factory CD to create the diskettes.
  • Page 70 Note If you are installing NetWare or UNIXWare, you must use device driver diskettes created using the ServerGuide System Updates and Applications CD. If you choose to use ServerGuide to create diskettes and manually install the device drivers, use the following instructions to complete the device driver installation.
  • Page 71 World Wide Web and download the files to the server. 2. You can also use the System Updates and Applications CD to connect to a dedicated IBM FTP server where you can check for updates. xSeries 240...

  • Page 72: Configuring The Advanced System Management Hardware Without

    Configuring the Advanced System Management hardware without Systems Management software ServerGuide includes a configuration utility that enables you to configure the Advanced System Management (ASM) PCI Adapter or Processor without using the Systems Management software. With the configuration utility, you can: Set Alert Settings to enable or disable alert functions Configure Dial In/Out settings Set General Settings, including the Name and...

  • Page 73: Alert Settings

    Use the up and down arrow keys to highlight the options. Online help is available for each option by pressing F1 while the option is highlighted. General help is available by pressing F1 from one of the help windows. To select an option, highlight it and then press Enter.

  • Page 74: General Settings

    Dialout Number Spacing Dialout Retry Delay When you have finished, press F6 to save and return to the main option menu. To return to the main option menu without saving, press Esc. General Settings: Use the General Settings configuration window to: Set the identifying Name and Number for this Advanced System Management hardware Set the time and date of the ASM clock...
  • Page 75 Note The Advanced System Management PCI Adapter must be reset before changes to the Network Settings will take effect. Be sure to press F9 after you have changed Network Settings. xSeries 240...

  • Page 76: Using The System Management Processor Without Netfinity Manager

    Using the System Management Processor without Netfinity Manager This chapter describes how to use the System Management processor without Netfinity Manager. If you are unable to use Netfinity Manager to access and manage the System Management processor, you can use a terminal program and a modem to connect directly to the System Management processor.

  • Page 77: Establishing A Direct Connection To The System Management Processor

    Establishing a Direct Connection to the System Management Processor: To use a terminal program to establish a direct connection with the System Management processor: 1. Use a terminal program to establish a connection with the System Management processor modem. Use the following modem settings: Baud 57.6 k Data Bits...

  • Page 78: System Management Processor Menus

    System Management Processor Menus: When you log into the System Management processor, the following main menu opens: 2 Monitors 3 Error Logs 4 SP Configuration 5 System Services 6 System Power 7 Boot B Remote Terminal Status R Remote SP Access Y Disconnect Current Logon Z Start Remote Video To access a menu item, press the number or letter that...

  • Page 79: System Power Menu Selections

    Menu Selection Data Available for Viewing Remote Terminal Current remote terminal status Status Remote SP Use Remote SP Access to connect to other Access Advanced System Processors using the Advanced System Management Interconnect Network. Start Remote Use Start Remote Video to enable the Video terminal program to remotely monitor and manage the server during POST.

  • Page 80: Boot Menu Selections

    Important For security purposes, change the user name and password using the System Management processor. If you update the System Management processor microcode, the default user name (USERID) and password (PASSW0RD) are reset. If you had previously changed them, you will need to change them again.
  • Page 81 user name and password combination that has been previously configured for use with the System Management processor. You can use one of two user name and password combinations: The default user name (USERID) and password (PASSW0RD) Note The default user name and password are case sensitive.

  • Page 82: Using Remote Video Mode To Monitor And Access Post

    Select 2 Reboot immediately to restart the server immediately, without first shutting down the operating system. Select 4 Restart SP to restart the System Management processor. Using Remote Video Mode to Monitor and Access POST: You can use a terminal program to remotely monitor all text generated during POST.
  • Page 83 Important For security purposes, change the user name and password using the System Management processor. If you update the System Management processor microcode, the default user name (USERID) and password (PASSW0RD) are reset. If you had previously changed them, you will need to change them again.
  • Page 84 4. After you restart the server, return to the main menu and select Z Start Remote Video. Once you have started Remote Video mode on the System Management processor, all text generated during POST will be sent to the terminal window. The terminal will also act as a fully-active remote session, enabling you to enter keyboard commands that will be sent to the remote server.

  • Page 85: Setting Up And Using The Advanced System Management Interconnect Network

    To connect other systems to the ASM Interconnect network bus, you need an Advanced System Management Interconnect Cable Option (PN 03K9309). To purchase this option, please contact your IBM Authorized reseller. Once you have installed the Advanced System Management Interconnect Cable option on each of the...

  • Page 86: Advanced System Management Interconnect Alert Forwarding

    The ASM Interconnect network must be set up as a bus, not as a ring. Make sure the servers are connected to the ASM Interconnect network in series, with a beginning point and an end point. The total length of all Ethernet cables connecting the systems in the ASM Interconnect network should not exceed 300 feet.

  • Page 87: Sample Advanced System Management Interconnect Configurations

    (for example, the modem it is configured to use has failed or the network cannot resolve the destination IP address), the processor or adapter will attempt to forward the alert, to another system on the ASM Interconnect network that has the resources necessary to forward the alert as requested.
  • Page 88 In this example, a modem has been connected to the Advanced System Management Processor in a Netfinity 5000. In this case, the Netfinity 5000 will use the modem to forward system management data generated by the other systems in the ASM Interconnect network bus to the remote system management administrator.
  • Page 89 In this example, modems have been connected to the Advanced System Management PCI Adapter that is included with Netfinity 7000 M10 servers at each end of the ASM Interconnect network bus. Placing modems at opposite ends of the ASM Interconnect network bus ensures that if an ASM Interconnect connection in the bus fails all of the systems will still have access to a modem to forward system management data to the remote system...

  • Page 90: Locations/Removals

    Locations/Removals The following information supports the xSeries 240 server. “Controls and indicators” on page 83 “Operator information panel” on page 85 “Input/output connectors and expansion slots” on page 87 “Power backplane/backplate assembly removal” on page 91 “Power supplies” on page 92 “Air circulation”...

  • Page 91: Controls And Indicators

    Controls and indicators The most commonly used controls and indicators on the front of the server appear in the following illustrations. Tower model Rack model Operator Information Panel: The lights on this panel give status information for the server. See “Operator information panel”...
  • Page 92 CD-ROM Eject/Load Button: Press this button to eject or retract the CD-ROM tray so that you can insert or remove a CD. Hard Disk Status Light: Each of the hot-swap drive bays has a Hard Disk Status light. When this amber light is on continuously, the drive has failed.

  • Page 93: Operator Information Panel

    If the server is activated and a power failure occurs, the server will start automatically when power is restored. The server can also be powered on by the System Management Processor. The server can be deactivated as follows: You can turn off the server by pressing the Power Control button on the front of the server.
  • Page 94 LINK System Power Light: When this green light is on, system power is present in the server. When this light flashes, the server is in standby mode (the system power supply is turned off and AC current is present). When this light is off, either a power supply, AC power, or a light has failed.

  • Page 95: Input/Output Connectors And Expansion Slots

    Ethernet Link Status Light: When this green light is on, there is an active connection on the Ethernet port. Ethernet Speed 100 Mbps: When this green light is on, the Ethernet speed is 100 Mbps. When the light is off, the Ethernet speed is 10 Mbps. Input/output connectors and expansion slots The following illustrations show the expansion slots and...

  • Page 96: Rack Model

    Rack model Advanced System Management Interconnect Knockout: The server has an external connector knockout for the Advanced System Management Interconnect option. This option allows you to connect rack or multirack systems through a daisy-chain cable in half-duplex mode. External Connector Knockout: The server has an external connector knockout that can be used when you install options.
  • Page 97 Attention Lights for Hot-Plug PCI Slots: Each hot-plug PCI slot has an Attention light that is visible from the rear of the server. An Attention light flashes approximately once per second when it is on. The meaning of the Attention lights is defined by the operating system.
  • Page 98 Note For pin assignments and other details about these connectors, see “Connecting external options” on page 142. xSeries 240 HMM...

  • Page 99: Power Backplane/Backplate Assembly Removal

    Power backplane/backplate assembly removal Before you begin: Read “Safety information” on page 224. Notes 1. The illustrations in this book are similar to the server; details might vary. 2. To replace the power backplane/backplate assembly, reverse this procedure. To remove the power backplane/backplate assembly, do the following.

  • Page 100: Power Supplies

    Power supplies The following illustrations show the power supplies and power lights on the server. The server comes with two hot-swap power supplies installed. You can install a third power supply. See “Installing a hot-swap power supply” on page 131 for instructions about installing an additional power supply and information about power redundancy.) Note See “Power cords”...

  • Page 101: Air Circulation

    Filler Panel: You can remove this filler panel and install a third hot-swap power supply on power supply bay 3. Power Supply 2 Power Connector: The power cord for power supply 2 connects here. Power Supply 1 Power Connector: The power cord for power supply 1 connects here.
  • Page 102 Back up all important data before you make changes to disk drives. Have a small, flat-blade screwdriver available. For a list of supported options for the xSeries 240 server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. xSeries 240 HMM...

  • Page 103: Working Inside A Xseries 240 Server With Power On

    Working inside a xSeries 240 server with power on The xSeries 240 server is designed with special features that make it highly available. These features include hot-plug PCI expansion slots and hot-swap fans. You can add or replace PCI adapters (if supported by the operating system) or replace a fan which no longer functions.

  • Page 104: Preparing To Install Options

    Preparing to install options Before you begin: Read “Safety information” on page 224. Note You do not need to turn off the server to work with hot-plug or hot-swap devices, such as hot-plug PCI adapters, hot-swap hard disk drives, hot-swap power supplies, and hot-swap fans.
  • Page 105 Caution The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 106 Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded electrical outlet.

  • Page 107: Removing The Left-Side Cover (Tower Model)

    Removing the left-side cover (tower model) Before you begin: Read “Safety information” on page 224. Note The illustrations in this book are similar to your server; details might vary. M EM I BU M PE Cover-release latch Cover To remove the left-side cover of the tower model or the top cover of the rack model: 1.

  • Page 108: Removing The Cover (Rack Model)

    Attention For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. Removing the cover (rack model) Before you begin: Read “Safety information”...

  • Page 109: Removing The Server Door (Tower Model)

    Note When the server is in the locked position, you can easily reach the cables on the back of the server. 3. Move the cover-release lever 3 down while sliding the top cover 1 toward the rear of the server about 25 mm (1 inch).

  • Page 110: Removing The Trim Bezel

    2. Locate the flange 1 on the top edge of the door. 3. Press down on the flange while pressing out on the door; then lift the server door up and off the hinge. Set the door aside in a safe place. Removing the trim bezel: Refer to the following illustrations while you perform the steps in this procedure.

  • Page 111: Working With Adapters

    Working with adapters You can add adapters to extend the capabilities and power of the server. Many adapters provide bus-master capabilities, which enable the adapters to perform operations without interrupting the server's microprocessor. You can install up to five peripheral component interconnect (PCI) adapters in the expansion connectors, called slots, on the system board of the server.

  • Page 112: Leds For Hot-Plug Pci Slots

    Non-hot-plug 32-bit PCI slots 1 and 2 (on PCI bus A) Hot-plug 64-bit PCI slots 3–5 (on PCI bus B) Power LEDs for hot-swap slots Internal Attention LEDs for hot-swap slots External Attention LEDs for hot-swap slots LEDs for hot-plug PCI slots: Each hot-plug PCI slot has three LEDs associated with it —...

  • Page 113: Adapter Considerations

    determine if it supports hot-plug PCI adapters and, if so, what the Attention LEDs indicate. The following table describes the LEDs: Power LED Attention Description Flashing The adapter requires attention. Slot still has power applied. Do not remove or install an adapter in the slot.

  • Page 114: Enabling Hot-Plug Pci Support

    240 server has hot-plug PCI capability. In order to enable this feature, you must install the operating system services for hot-plug PCI support code. To obtain the operating system hot-plug PCI support code, access the IBM Web site at: http://www.ibm.com/pc/support Click on IBM Server Support.
  • Page 115 Attention Do not remove a hot-plug adapter before performing the operating-system-defined procedure for disabling the hot-plug PCI slot that contains the adapter. Failure to do so might cause the system to lock up. Refer to the operating system documentation. Refer to the following illustrations of the rack model while you perform the steps in this procedure.
  • Page 116 Expansion-slot cover Adapter retention latch Adapter retention flap Plastic divider Power light Attention light Adapter SCSI cable extender To install a hot-plug PCI adapter: 1. Remove the cover. See “Removing the left-side cover (tower model)” on page 99 or “Removing the cover (rack model)”...
  • Page 117 Attention Make sure the Power light 6 for the hot-plug PCI slot is off before you continue to the next step. 4. Remove the expansion-slot cover 1 : a. Rotate the adapter retention latch 3 counterclockwise. b. Lift the tab 2 covering the top of the expansion-slot cover 1 and then remove the expansion-slot cover from the server.

  • Page 118: Installing A Non-Hot-Plug Adapter

    Attention Power cannot be restored to the adapter slot if the tab is not lowered into place. d. Close the adapter retainer flap 4 . 10. Connect any needed cables to the adapter. Attention Route cables so that the flow of air from the fans is not blocked.
  • Page 119 Attention Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components. 4. Refer to the documentation that comes with the adapter for any cabling instructions. It might be easier for you to route any cables before you install the adapter.

  • Page 120: Special Considerations For Installing A Raid Adapter

    Special considerations for installing a RAID adapter: You can install an optional RAID adapter in the server to control the hot-swap hard-disk drives. To install the RAID adapter: 1. Disconnect the SCSI cable from the SCSI cable extender on the system board. See the illustration in “Installing a hot-plug PCI adapter”...

  • Page 121: Installing A Microprocessor Kit And Vrm

    Information” section of this Server Library for the appropriate World Wide Web addresses. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web. Attention To avoid damage and ensure proper server operation...
  • Page 122 Notes 1. The illustrations in this section might differ slightly from your hardware. 2. To order additional microprocessor options, contact your IBM reseller or IBM marketing representative. 3. The microprocessor that is installed in microprocessor connector U5 is CPU or processor 1.
  • Page 123 Terminator card Microprocessor connector 2 (U6) Voltage regulator module (VRM) connector for second VRM VRM for first microprocessor (VRM 1) Microprocessor connector 1 (U5) Microprocessor 1 Microprocessor handle Microprocessor 2 VRM for second microprocessor (VRM 2) xSeries 240...
  • Page 124 To install an additional microprocessor kit: 1. Turn off the server and peripheral devices and disconnect all external cables and power cords (see “Preparing to install options” on page 96); then remove the cover (see “Removing the left-side cover (tower model)” on page 99 or “Removing the cover (rack model)”...

  • Page 125: Installing Memory-Module Kits

    Installing memory-module kits Note To remove a memory-module kit, reverse this procedure. Adding memory to the server is an easy way to make programs run faster. You can increase the amount of memory in the server by installing options called memory-module kits.
  • Page 126 Notes 1. The xSeries 240 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs. The server supports a minimum of 128 MB and a maximum of 4 GB of system memory. Only 133 MHz, 3.3 V, 168-pin, 8-byte, 72-bit registered, synchronous-dynamic-random-access memory (SDRAM), error correcting code (ECC) with x4 configuration DIMM memory complying with PC...
  • Page 127 To install a DIMM: 1. Turn off the server and peripheral devices and disconnect all external cables and power cords (see “Preparing to install options” on page 96); then remove the cover. See “Removing the left-side cover (tower model)” on page 99 or “Removing the cover (rack model)”...

  • Page 128: Installing Internal Drives

    Installing internal drives Different types of drives allow the system to read multiple types of media and store more data. Several types of drives are available, such as: Diskette Hard disk CD-ROM Tape Internal drive bays: Internal drives are installed in bays.
  • Page 129 Hot-swap bays CD-ROM drive bay Non-hot-swap bay B Non-hot-swap bay A Diskette drive bay B SCSI ID 9 bay SCSI ID 5 bay SCSI ID 4 bay SCSI ID 3 bay SCSI ID 1 bay 11 SCSI ID 0 bay The server contains hardware that lets you replace a failed hard disk drive without turning off the server.

  • Page 130: Scsi Drives

    IBM reseller or IBM marketing representative. The server supports six slim (1-inch) or three half-high (1.6-inch), 3.5-inch hot-swap hard disk drives in the hot-swap bays. The hot-swap bays connect to a SCSI backplane. This backplane is the printed circuit board behind the bay.

  • Page 131: Scsi Ids

    The device is attached to the integrated SCSI controller. SCSI IDs: Each SCSI device that is connected to an individual channel of a SCSI controller needs a unique identification (ID) so that the controller can identify the devices and ensure that different devices do not attempt to transfer data at the same time.

  • Page 132: Installing A Non-Hot-Swap Drive

    3. To install the drive, go to “Installing a non-hot-swap drive” on page 124 or “Installing a drive in a hot-swap bay” on page 125. Installing a non-hot-swap drive Before you begin: Read “Safety information” on page 224. Read the documentation that comes with the drive.

  • Page 133: Installing A Drive In A Hot-Swap Bay

    2. Remove the trim bezel. (See “Removing the trim bezel” on page 102.) 3. Remove the filler panel 2 from the bay opening by pulling the filler panel away from the server. You do not need the filler panel when you have a drive installed in the bay.
  • Page 134 Note To minimize the possibility of damage to the hard disk drives when you are installing a hard disk drive in a rack model, install the rack model in the rack before installing the hard disk drives. Note You do not have to turn off the server to install hot-swap drives in these bays.
  • Page 135 Drive Drive tray handle (in open position) To install a drive in a hot-swap drive bay: 1. If the server is a tower model, unlock and open the server door. Attention To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay.

  • Page 136: Replacing A Drive In A Hot-Swap Bay

    d. Push the tray handle to the right until it locks. 4. If you installed a half-high hard disk drive, install a filler panel 1 in the gap above the drive: a. Locate the smaller filler panel 1 that is designed for use with half-high drives.
  • Page 137 Before you begin: Read “Safety information” on page 224. Read the documentation that comes with the drive. If the server has a RAID adapter installed, review the information provided with the RAID adapter for information about the RAID adapter and disk-array configuration.
  • Page 138 Attention Do not remove the drive from the tray assembly. 3. Install the hard disk drive in the hot-swap bay: a. Ensure the tray handle is open (that is, perpendicular to the drive). b. Align the drive/tray assembly so that it engages the guide rails in the bay.

  • Page 139: Installing A Hot-Swap Power Supply

    Installing a hot-swap power supply The server comes with two power supplies. You can add a third power supply. After you install a power supply, check the power-supply status indicators to verify that the power supply is operating properly. See “Power supplies” on page 92 for details.
  • Page 140 DC Power light To add a power supply: 1. Remove the filler panel 2 from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server. Save the filler panel in case you remove the power supply at a later time.

  • Page 141: Removing A Hot-Swap Power Supply

    Removing a hot-swap power supply The server comes with two power supplies. You can add a third power supply. Each power supply has two status indicators; see “Power supplies” on page 92 for information about the status indicators. Attention If the NON REDUNDANT LED on the diagnostic LED panel is lit, do not remove a hot-swap power supply without first turning the server off.
  • Page 142 Caution The following label indicates a hot surface nearby. b. Remove the defective power supply by placing the handle 5 on the power supply in the open position (perpendicular to the power supply) and pulling the power supply from the bay. 3.

  • Page 143: Replacing A Hot-Swap Fan Assembly

    Replacing a hot-swap fan assembly The server comes with three hot-swap fan assemblies. Attention Replace a fan that has failed within 48 hours to help ensure proper cooling. Note You do not need to turn off the power to the server to replace a hot-swap fan assembly.
  • Page 144 the diagnostic LED panel (see “Diagnostics panel LEDs” on page 191) and the LEDs located on the fan assemblies. 3. Remove the fan assembly from the server by pressing the orange release latch ( 3 , 6 , or 8 ) for the fan and pulling the fan away from the server.

  • Page 145: Completing The Installation

    Completing the installation To complete the installation, you must reinstall the cover, reconnect all the cables that you disconnected in “Preparing to install options” on page 96, and, for certain options, run the Configuration/Setup Utility program. Follow the instructions in this section. If you have a tower model, continue with “Completing the tower model installation.”...
  • Page 146 c. Hold the cover against the server and slide the cover toward the front of the server until the cover clicks into place. To install the trim bezel: Trim bezel Slots (hidden by bezel) a. Place the tabs at the bottom edge of the trim bezel 1 in the slots 2 at the bottom front of the server.
  • Page 147 Flange Server door a. Set the door 2 on the bottom hinge. b. Press the flange 1 downward while pressing the top of the door toward the server, until the flange connects with the top hinge. Release the flange. 6. Close and lock the server door. Attention Be sure to maintain a clearance of at least 127 mm (5 inches) on the front and rear of the...

  • Page 148: Completing The Rack Model Installation

    Completing the rack model installation: complete the installation for the rack model: 1. Install the top cover, if it was removed. 2. Install the trim bezel, if it was removed. 3. Restart the server. 4. Update device records and reconfigure the server (see “Updating device records and reconfiguring the server”...
  • Page 149 Bezel-release lever Trim bezel Slots (hidden by bezel) a. Place the tabs on the left side of the trim bezel in the slots 3 at the left front of the server. Press the right end of the bezel toward the server until the bezel clicks into place.

  • Page 150: Connecting External Options

    14 unique SCSI IDs. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable...

  • Page 151: Serial Ports

    One keyboard-port connector One auxiliary-device-port connector One SCSI connector One Ethernet-port connector Two Universal serial bus ports See the illustration in “Input/output connectors and expansion slots” on page 87 for the locations of the connectors. Serial ports: The server comes with two serial ports. (See “Input/output connectors and expansion slots”...

  • Page 152: Management Port C

    communication port addresses. You might need to use the Configuration/Setup Utility program to change communication port address assignments to resolve conflicts. Management port C: The server has a dedicated system-management I/O port. This port can be used to attach a modem that is dedicated to communication with the System Management Processor.

  • Page 153: Video Port

    the parallel-port assignment by using the Configuration/Setup Utility program. See “Devices and I/O Ports” on page 25. Video port: The system board in the server has one SVGA video port. This port is used to attach a video monitor. The video port has a 15-pin analog connector on the back of the server.

  • Page 154: Auxiliary-Device (Pointing Device) Port

    Table 6. Keyboard port pin-number assignments Signal Keyboard data Mouse data Ground +5 V dc Keyboard clock Mouse clock Auxiliary-device (pointing device) port: system board has one auxiliary-device port that supports a mouse or other pointing device. (See “Input/output connectors and expansion slots” on page 87 for the location of the connector.) The following table shows the pin-number assignments for the connector used by the auxiliary-device port.

  • Page 155: Ethernet Port

    Table 8 shows the pin-number assignments for the 68-pin SCSI connectors. Table 8. 68-pin SCSI port connector pin-number assignments Signal Signal +Data 12 −Data 12 +Data 13 −Data 13 +Data 14 −Data 14 +Data 15 −Data 15 +Data P1 −Data P1 +Data 0 −Data 0 +Data 1...

  • Page 156: Universal Serial Bus Ports

    10BASE-T or 100 BASE-TX UTP cable RJ-45 modular plug connector Pins Table 9. Ethernet port pin-number assignments Signal Signal Transmit data+ Reserved Transmit data− Receive data− Receive data+ Reserved Reserved Reserved Universal serial bus ports: The system board in the xSeries 240 server contains two universal serial bus (USB) ports.

  • Page 157: Installing A Server In A Rack Enclosure

    Installing a server in a rack enclosure Use the following instructions for installing a server in a rack. The server comes with all the rack installation hardware (rack model only). Review the preinstallation information in “Preparing to install the server in a rack enclosure”; then, continue with “Installing the rack model in a rack enclosure.”...

  • Page 158: Preparing The Rack Enclosure

    For more information, refer to the IBM Rack Configurator program provided with the ServerGuide CDs. Refer to ServerGuide information provided with the server section of this Server Library.
  • Page 159 3. Attach the slide rails to the rack. a. Insert the left slide-rail rear bracket pin into the hole between the two cage nuts for the slide rail at the rear of the rack. The two holes in the rear bracket line up with the cage nuts.

  • Page 160: Installing The Server

    Right rear Left rear Right front Left front Hitch pin c. Attach the free end of the cable-management arm to the rear of the left slide rail, using a hitch pin 5 . Installing the server: To install the server in the rack enclosure: 1.
  • Page 161 Slide the server backward or forward as necessary until the notches meet. d. Attach the rails to the sides of the server with M4 by 5-mm screws. 2. Remove the wheel-shaped knobs from the server. Store the knobs in a safe place to use if you need to remove the server from the rack at a later time.
  • Page 162 4. Attach the cables to the server. a. Attach all cables to the corresponding connectors on the server. Refer to the “Express Setup and Installation” section of this Server Library for instructions. b. Route the power cords, mouse cable, and keyboard cable through the cable-restraint bracket.
  • Page 163 b. Using a screwdriver, tighten the screws that hold the rear of the slide rails to the rear of the rack. c. Release the server and pull the server forward about half-way. Note To release the server, release the left and right slide latches and pull the server forward.
  • Page 164 7. To complete the installation, refer to the documentation that comes with the rack enclosure. xSeries 240 HMM...

  • Page 165: Replacing The Battery

    After you replace the battery, you must reconfigure the system and reset the system date and time. Caution When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If the system has...
  • Page 166 behind the battery will push it out toward you as you slide it forward. c. Use your thumb and index finger to pull the battery from under the battery clip. d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip.

  • Page 167: Changing Jumper Positions

    Changing jumper positions Jumpers located on the system board and the processor board help you to customize the way the server operates. The system board and processor board contain two-pin and three-pin jumper blocks. In some cases, groups of jumpers might combine to define a function.

  • Page 168: Three-Pin Jumper Blocks

    4. Reinstall the server cover and connect the cables (see “Completing the installation” on page 137). Three-pin jumper blocks: With the three-pin jumper blocks, each jumper covers two of the three pins on a pin block. You can position the jumper to fit over the center pin and either of the other two pins.

  • Page 169: System Board Component Locations

    System board component locations The following illustration shows a layout of the system board and identifies system-board components. You might need to refer to this figure before you install hardware in the server, or when you record information in the tables in this chapter.
  • Page 170 23 USB 1 and USB 2 port connectors (J9) (USB 2 is below USB 1.) 24 Ethernet port connector (J7) 25 Mouse and keyboard connectors (J5) (The mouse connector is above the keyboard connector.) xSeries 240 HMM...

  • Page 171: System Board Jumpers

    System board jumpers Table 11 describes the jumpers on the system board. The numbers in the table correspond to the highlighted numbers on the illustration in “System board component locations” on page 161. Note Turn off the server, and disconnect the power cords before moving any jumpers.

  • Page 172: System Board/Backplane Assembly Removal

    System board/backplane assembly removal Before you begin: Read “Safety information” on page 224. Note 1. The illustrations in this book are similar to your server; details might vary. 2. To replace the system board/backplate assembly, reverse this procedure. To remove the system board/backplate assembly, do the following.

  • Page 173: Processor Board Component Locations

    Processor board component locations A layout of the processor board is shown in the following illustration. 1 DIMM connector 4 (J1) 2 DIMM connector 3 (J2) 3 DIMM connector 2 (J3) 4 DIMM connector 1 (J4) 5 Microprocessor 2 connector (U6) 6 SP reset jumper (J15) if fitted 7 Microprocessor 2 Error LED (CR13) 8 Reserved (J19)

  • Page 174: Processor Board Jumper And Switches

    Processor board jumper and switches Table 12 contains the description of the jumper block located on the processor board. Table 13 shows the switch settings for switch block 1. These settings are set automatically by the processor. Table 14 shows the switch settings for switch block 2.

  • Page 175: Processor Board/Backplate Removal

    Processor board/backplate removal Before you begin: Read “Safety information” on page 224. Note 1. The illustrations in this book are similar to your server; details might vary. 2. To replace the processor board/backplate assembly, reverse this procedure. Care should be taken in routing the system baord cables when replacing the procesor baord.

  • Page 176: Scsi Backplane Combo/Backplate Assembly Removal

    SCSI backplane combo/backplate assembly removal Before you begin: Read “Safety information” on page 224. Note 1. The illustrations in this book are similar to your server; details might vary. 2. To replace the SCSI backplane combo/backplate assembly, reverse this procedure. To remove the SCSI backplane combo/backplate assembly, do the following.

  • Page 177: Tower-To-Rack Conversion Kit

    Tower-to-Rack Conversion Kit With the IBM xSeries 240 Tower-to-Rack Conversion Kit, you can convert your server from a tower model to a rack model. This book provides instructions for installing a conversion kit on your server and installing your server in a rack enclosure.

  • Page 178: Installing The Conversion Kit On The Server

    Installing the conversion kit on the server Before You Begin Read through these instructions to familiarize yourself with the installation procedure. Read “Safety information” on page 224. Note The illustrations in this publication might be slightly different from your hardware. 32 kg (70.5 lbs) 55 kg (121.2 lbs) Caution...
  • Page 179 d. Remove all removable media (diskettes, CDs, optical discs, or tapes) from the drives. e. Turn off the server and any attached devices, such as printers, monitors, and external drives. f. If you have a fax or modem attached to the server, disconnect the telephone line from the wall outlet and the server.
  • Page 180 I BU b. Slide the left-side cover back about 25 mm (1 inch); then, lift the cover and remove it. 3. Obtain the new service label from the conversion kit; you might need to refer to the service label during this procedure.
  • Page 181 5. Remove the right-side cover. a. From the rear of the server, remove the screws holding the cover. b. Slide the cover toward the rear of the server about 25 mm (1 inch); then, lift the cover off the server. 6.
  • Page 182 e. Install two screws in the back of the cover. 7. Position the server open-side-up on a flat, nonconductive surface. 8. Remove the feet 1 from the server by unscrewing them. 9. Remove the fan assemblies at the front of the server. To remove a fan assembly, press the orange touchpoint to release the fan assembly;...
  • Page 183 c. Align the panel with its new location 2 , making sure that: The power control button is positioned above the reset button. The tab on the server inside front goes between the two posts on the power switch panel. d.
  • Page 184 c. From inside the server, gently pull the cable toward the rear of the server until the cable is free of the non-hot-swap bay area. d. Release the cable from the cable clip on the right side of the server, behind the non-hot-swap bays.
  • Page 185 h. Place the notched end of the operator LED panel bracket into the opening 1 , aligning the LEDs so that they show through the holes in the server front. i. Press the other end of the bracket through the other opening 2 until the bracket clicks into place.
  • Page 186 f. Reconnect the power and signal cables to the back of the CD-ROM drive and other drives. 15. Install the new top cover. a. Install the service label on the inside surface of the top cover. b. Align the top cover with the top of the server, about 25 mm (1 inch) from the front of the server.
  • Page 187 a. Insert the left bracket tab into the slot 2 in the left side of the server until the upper notch 1 aligns with the side of the server. Note The left bracket is marked with an L. b. Push the bracket up until the holes in the bracket align with the holes in the side of the server.
  • Page 188 b. Press the bezel into place until it clicks. 18. Continue the installation with “Installing the server in the rack enclosure” on page 181. xSeries 240 HMM...

  • Page 189: Installing The Server In The Rack Enclosure

    Installing the server in the rack enclosure: This process is divided into two parts: preparing the rack and installing the server. Important 1. Installing the server in a rack requires three people. 2. To ensure cabinet stability, install the servers starting from the bottom of the rack enclosure.
  • Page 190 Clip nuts Cage nuts 3. Attach the slide rails to the rack. a. Insert the left slide rail 1 rear bracket pin into the hole between the two cage nuts for the slide rail at the rear of the rack. The two holes in the rear bracket line up with the cage nuts.

  • Page 191: Installing The Server

    bracket and cage nuts; then, finger-tighten the screws. 4. Attach the cable-management arm to the left rear of the rack enclosure. a. Align the cable-management-arm mounting bracket with the cage nuts on the rear mounting rail. b. Insert two M6 by 16-mm screws to secure the mounting bracket to the rack.
  • Page 192 b. Extend the slide rails fully from the rack until the slide rails lock. c. Rest the wheel-shaped knobs 1 on the slide rails at a point close to the rack. d. Lower the front of the server until the bottom notch in each chassis bracket fits into the top notch in the slide rail end.
  • Page 193 3. Press the safety latches 1 on the slide rails and slide the server about halfway into the rack enclosure. Note When the server is fully extended, safety latches on the slide rails lock into place. This prevents the server from being accidentally pulled out too far and dropped.
  • Page 194 5. Secure the server in the rack enclosure. a. Slide the server into the rack enclosure until the slide latches on the front chassis brackets click into place. b. Using a screwdriver, tighten the screws that hold the rear of the slide rails to the rear of the rack. c.
  • Page 195 d. Using a screwdriver, tighten the screws that hold the front of the slide rails to the front of the rack. e. Slide the server into the rack enclosure again until the slide latches on the front chassis brackets click into place. 6.
  • Page 196 Press Esc to return to the main configuration utility menu. f. Select Save Settings; then select Exit Setup. 9. Insert the IBM xSeries 240 Hot-Plug SCSI Setup Utility diskette in diskette drive a: and restart the system. Important 1. Only run this utility if you are installing this kit on a xSeries 240 server.

  • Page 197: Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by index, refer to the manual for that device. 3. Always start with “General checkout” on page 6.

  • Page 198: Status Leds

    Status LEDs Your server has LEDs to help you identify problems with some server components. These LEDs are part of the light path diagnostics built into the server. By following the path of lights, you can quickly identify the type of system error that occurred.

  • Page 199: Diagnostics Panel Leds

    AC Power DC Power Description and action The power supply is on and operating correctly. There is a DC power problem. Possible causes: 1. The Power Control button on the front of the server is in the Off position. Action: Press the Power Control button to start the server.

  • Page 200: Beep Symptoms

    MEMORY PCI BUS SERVICE PROCESSOR POWER SUPPLY NON REDUNDANT TEMPERATURE Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Note One beep after successfully completing POST indicated the system is functioning properly.
  • Page 201 Beep/Symptom FRU/Action 1-2-2 1. System Board (DMA initialization failed) 2. Processor Board 1-2-3 1. System Board (DMA page register 2. Processor Board write/read failed) 1-2-4 1. System Board RAM refresh verification failed 1-3-1 1. DIMM (1st 64K RAM test failed) 2.
  • Page 202 Beep/Symptom FRU/Action 3-1-2 1. System Board (Interval timer channel 2 failed) 3-1-3 1. DIMM (RAM test failed above 2. Processor Board address 0FFFFH) 3. System Board 3-1-4 1. Battery (Time-Of-Day clock failed) 2. System Board 3-2-1 1. System Board (Serial port failed) 3-2-2 1.
  • Page 203 Beep/Symptom FRU/Action One Long and Two Short 1. Video adapter Beeps (if present) 2. System Board Two Long and Two Short 1. Video adapter Beeps xSeries 240...

  • Page 204: No Beep Symptoms

    No beep symptoms No Beep Symptom FRU/Action No beep and the system 1. System Board operates correctly. No Beeps occur after 1. Run successfully completing Configuration/Setup, POST set the Start Options (The Power-On Status is Power-On Status to disabled.) enable. 2.

  • Page 205: Diagnostic Error Codes

    Diagnostic error codes Attention In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU. The description for these error codes are: The test passed. The Esc key was pressed to abort the test. This a warning error and may not indicate a hardware failure.
  • Page 206 Error Code/Symptom FRU/Action 035-253-199 1. ServeRAID Adapter in (RAID adapter initialization PCI slot 1 is not failure) configured properly. Obtain the basic and extended configuration status and refer to the ServeRAID HMM for more information. 035-XXX-1NN 1. Fixed disk with SCSI (Check system error log ID NN on RAID before replacing a FRU.
  • Page 207 Error Code/Symptom FRU/Action 035-253-499 1. ServeRAID Adapter in (RAID adapter initialization PCI slot 4 is not failure) configured properly. Obtain the basic and extended configuration status and refer to the ServeRAID HMM for more information. 035-XXX-4NN 1. Fixed disk with SCSI (Check system error log ID NN on RAID before replacing a FRU.
  • Page 208 Error Code/Symptom FRU/Action 180-XXX-003 1. System Board (Failed System Board LED test) 180-XXX-004 1. Processor Board (Failed Processor Board 2. System Board LED test) 180-XXX-005 1. SCSI Backplane (Failed SCSI Backplane 2. SCSI Backplane Cable LED test) 3. System Board 201-XXX-001 1.
  • Page 209 Error Code/Symptom FRU/Action 217-XXX-002 1. Fixed Disk 3 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical drive. 217-XXX-003 1. Fixed Disk 4 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical drive.
  • Page 210 Error Code/Symptom FRU/Action 264-XXX-999 1. See error messages/ (Error on multiple tape text in the PC Doctor drives, see error text for error log for detailed more information) information on each individual tape drive error. 301-XXX-000 1. Keyboard (Failed Keyboard test) 405-XXX-000 1.

  • Page 211: Error Symptoms

    Monitor problems (general) 1. Monitor Some IBM monitors have 2. Display their own self-tests. If you Adapter/System Board suspect a problem with the monitor, refer to the...

  • Page 212: Post Error Codes

    POST error codes In the following error codes, X can be any number or letter. Error Code/Symptom FRU/Action 1. Run (Three consecutive boot Configuration/Setup failures using the default 2. Battery configuration.) 3. Processor Board 4. System Board 101, 102 1. Processor Board (System and processor 2.
  • Page 213 Error Code/Symptom FRU/Action 1. Processor Board (Hardware error) 2. System Board 1. Run (Computer cover or cable Configuration/Setup cover was removed without 2. System Board a key being used) 177, 178 1. Run (Security hardware error) Configuration/Setup 2. Remove AC power and reboot.
  • Page 214 Error Code/Symptom FRU/Action 1. Run (DIMM has been disabled Configuration/Setup, the user or system) if disabled by user 2. Ensure if a DIMM was added/changed that the power was disconnected. 3. Disabled DIMM, if not disabled by user. 4. Processor Board 1.
  • Page 215 Error Code/Symptom FRU/Action 1304 1. Cable (Cable to Diagnostic LED panel not detected. 1600, 1601 1. System Board (The system is able to communicate to the Service Processor, but the Service Processor failed to respond at the start of POST.) Do the following before replacing a FRU: 1.
  • Page 216 Error Code/Symptom FRU/Action 1804 1. Run (No more memory (below Configuration/Setup 1MB for PCI adapter) 2. Move the failing adapter to slot 1 or 2 3. Failing Adapter 4. System Board 1805 1. Remove Failing PCI (PCI option ROM checksum Card error) 2.
  • Page 217 Error Code/Symptom FRU/Action 0001200 1. Processor (Machine check architecture 2. Optional Processor error) 000120P0, 1. Failing Processor 000120P1,000120P2,000120PF 2. Processor Board (Processor cache error) 01295085 1. Processor (ECC checking hardware 2. Processor Board test error) I9990301 1. Run (Fixed boot sector error, no Configuration/Setup operating system installed) for correct startup...

  • Page 218: Undetermined Problems

    3. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and reconfigure each time). Any external devices External surge suppressor/UPS devices Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Module Kits (Minimum requirement = 1 bank of 128 MB DIMM...
  • Page 219 Note Minimum operating requirements are: Power supply, Processor board, use switch 3 on switch block.2 on the processor board to bypass the power switch button. Verify that the power connectors J11 and J14 are installed correctly at both ends. System Board Memory Module kit Minimum requirement = 1 bank of 128 MB DIMM 4.

  • Page 220: Ethernet Controller Messages

    Explanation: You tried to load another instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, replace the adapter.
  • Page 221 PCNTNW-NW-074 The hardware interrupt cannot be set. Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was not successful. Action: If you have an Ethernet adapter installed, make sure the adapter does not share an IRQ with any other device (see “PCI Slot/Device Information”...

  • Page 222: Ndis 2.01 (Os/2) Driver Messages

    PCNTNW-NW-167 PCI scan specified, device not found. Explanation: The driver cannot locate the Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. (See “PCI Slot/Device Information” on page 32.) If the problem persists, go to “General checkout” on page 6 to run the diagnostic programs.

  • Page 223: Ndis 4.0 (Windows Nt) Driver Messages

    PCNTND-21 The adapter failed the checksum test. Explanation: The driver cannot find an Ethernet controller. Action: Verify that the Ethernet controller is enabled. (See “PCI Slot/Device Information” on page 32.) If the Ethernet controller is enabled, go to “General checkout” on page 6 to run the diagnostic programs. WARNING: PCNET IRQ found = xx PCNTND-23 Explanation: The interrupt request (IRQ) setting (xx) in the PROTOCOL.INI...

  • Page 224: Unix Messages

    Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, go to “General checkout” on page 6 to run the diagnostic programs.
  • Page 225 Explanation: The SunSoft Solaris driver has been reset due to a device fault. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, go to “General checkout” on page 6 to run the diagnostic programs.

  • Page 226: Parts Listing Xseries 240

    Parts listing xSeries 240 xSeries 240 HMM...

  • Page 227: System

    System This parts listing supports the following models: 81Y, 8RY Index System (xSeries 240) Models 81Y, Tower coverset (Model 81Y) 21P9653 Front LED Panel Assembly (All models) 00N6373 1.44 MB Diskette Drive (All models) 76H4091 DLT Drive (optional) Metal DLT Slide (4) (All models) 12J5681 5.25 Blank Bezel (All models) 00N6407...

  • Page 228: Cables

    Index System (xSeries 240) Models 81Y, Processor Goalpost (4) (All models) 36L9543 Rack Slide Kit (Model 8RY) 00N6417 Mouse (Model 81Y) 76H0889 Processor Card (All models) 61H2918 PCI Card Assembly (All models) 06P5894 Miscellaneous Parts Kit, Rack Slide (tie 00N6419 wraps, screws, nuts, pins) (Model 8RY) Media tray (All models) 09N7521...

  • Page 229: Keyboards

    Keyboards Keyboards FRU No. Arabic 37L2555 Belgian-French 37L2556 Belgian-UK/Dutch 37L2557 Brazil/Portugal 37L2571 Bulgarian 37L2558 Chinese/US 37L2585 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 French/Canadian - 58 37L0913 French/Canadian - 445 37L2552 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Icelandic 37L2567 Italian...

  • Page 230: Power Cords

    Power cords Power Cords FRU No. Arabic 14F0033 Belgium 1339520 Bulgaria 1339520 Czech Republic 1339520 Denmark 13F9997 Finland 1339520 France 1339520 Germany 1339520 Hungary 1339520 Israel 14F0087 Italy 14F0069 Latvia 1339520 Netherlands 1339520 Norway 1339520 Poland 1339520 Portugal 1339520 Serbia 1339520 Slovakia 1339520...

  • Page 231: Related Service Information

    ..... Trademarks .... Copyright IBM Corp. 2000...

  • Page 232: Safety Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an xSeries server. DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 233 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If the system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 234 32 kg (70.5 55 kg (121.2 lbs) lbs) CAUTION: Use safe lifting practices when lifting the machine. CAUTION: The Power Control button on the front of the server does not turn off the electrical current supplied to the server. The server also might have more than one power cord.
  • Page 235 DANGER Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. Todos os equipamentos aos quais este produto será...
  • Page 236 CAUTION: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante.
  • Page 237 32 kg (70,5 55 kg (121,2 lbs) lbs) CAUTION: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. CAUTION: O botão de Controle de Energia na parte frontal do servidor não desliga a corrente elétrica fornecida ao servidor. O servidor pode também possuir mais que um cabo de alimentação.
  • Page 238 xSeries 240 HMM...
  • Page 239 Related service information...
  • Page 240 xSeries 240 HMM...
  • Page 241 Related service information...
  • Page 242 DANGER Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : Les cordons d'alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être branchés sur des socles de prise de courant...
  • Page 243 CAUTION: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
  • Page 244 DANGER Certaines unités de CD-ROM contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes : Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques. Évitez une exposition directe au rayon.
  • Page 245 >50 kg CAUTION: Ne posez pas d'objet dont le poids dépasse 50 kg sur les modèles tiroir de serveur. Related service information...
  • Page 246 DANGER Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 247 CAUTION: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung...
  • Page 248 32 kg 55 kg CAUTION: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. CAUTION: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
  • Page 249 PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza;...
  • Page 250 ATTENZIONE: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 251 32 kg 55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di di sicurezza. ATTENZIONE: Il pulsante del controllo dell'alimentazione situato nella parte anteriore del servente non disattiva la corrente elettrica fornita al servente. Il servente potrebbe anche avere più...
  • Page 252 xSeries 240 HMM...
  • Page 253 Related service information...
  • Page 254 DANGER Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra.
  • Page 255 CAUTION: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante.
  • Page 256 DANGER Algunas unidades de CD-ROM tienen incorporado un diodo de láser de Clase 3A o de Clase 3B Tenga en cuenta la siguiente información. Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa.

  • Page 257: General Safety

    >50 kg CAUTION: No coloque ningún objeto cuyo peso sea superior a los 50 kilos sobre la bandeja modelo del servidor. General safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1.

  • Page 258: Electrical Safety

    Reinstall all covers correctly before returning the machine to the customer. Electrical safety Caution Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 259: Safety Inspection Guide

    – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body.

  • Page 260: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 261: Laser Compliance Statement

    Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product.
  • Page 262 Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products. When a CD-ROM drive is installed, note the following. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à...
  • Page 263 DANGER: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.

  • Page 264: Send Us Your Comments

    We want to know your opinion about this manual (part number 19K6111). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? 2.

  • Page 265: Problem Determination Tips

    Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. Machine type and model Microprocessor or hard disk upgrades Failure symptom...

  • Page 266: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 268  Part Number: 19K6111 Printed in U.S.A. 19K6111...

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Xseries 240 8ry

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