Lamp Problems; Remote Control Problems - BenQ PX9510 User Manual

AUTO SYNC
2. Press the
3. Ensure the projector-to-screen distance is within the specified range.
4. Check that the projector lens is clean.
5. Remove the lens cover.
Problem: The image is wider at the top or bottom (trapezoid effect)
1. Position the projector so it is as perpendicular to the screen as possible.
2. Use the Keystone
Problem: The image is reversed or upside down
Ceiling & Rear
Check the
Problem: The image is streaked
Phase and Clock
1. Adjust the
2. To ensure the problem is not caused by a connected PC's video card, connect to another
computer.
Problem: The image is flat with no contrast
Contrast
1. Adjust the
2. Adjust the Brightness
Problem: The color of the projected image does not match the source image.
Adjust the Color temperature and Picture settings.

Lamp problems

Problem: There is no light from the projector
1. Check that the power cable is securely connected.
2. Ensure the power source is good by testing with another electrical device.
3. Restart the projector in the correct order and check that the Power LED is green.
4. If you have replaced the lamp recently, try resetting the lamp connections.
5. Replace the lamp module.
6. Remove the lens cap.
7. Put the old lamp back in the projector and have the projector serviced.
Problem: The lamp goes off
1. Power surges can cause the lamp to turn off. Press the power button twice to turn off the
projector. When the Power LED is orange, press the power button.
2. Replace the lamp module.
3. Put the old lamp back in the projector and have the projector serviced.

Remote control problems

Problem: The projector does not respond to the remote control
1. Direct the remote control towards remote receiver on the projector.
2. Ensure the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
60
button on the remote control or projector.
function on the remote control to correct the problem.
Setting
setting on the
Signal
on the
Picture
setting on the
setting on the Picture
menu of the OSD.
menu of the OSD to the default settings.
menu of the OSD.
menu of the OSD.