Diagnostic Error Message Tables - IBM eserver xSeries 350 User Reference Manual

3.
4.

Diagnostic error message tables

The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Notes:
1.
2.
Code Function
001 Core system
005 Video port
011 Serial port
014 Parallel port
015 USB interface
020 PCI interface
030 SCSI interface
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IBM® xSeries 350: User's Reference
When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Depending on your server configuration, some of these error messages might not
appear when you run the diagnostic programs.
If diagnostic error messages appear that are not listed in the following tables,
make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Result
Failed Processor board, ECC Test
System board
Processor and system boards
Integrated serial port
Integrated parallel port
Stopped Can NOT test USB interface while it is in use.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
Failed System board
Failed System board
Tab on PCI Hot Swap slot #n is bad
(where n is the number of the failing PCI slot)
Note: For normal operation, the Power LED for
the hot-plug PCI slot will be on and the
Attention Led will be off.
Failed SCSI adapter in slot n failed register/counter/
power test
(where n is the slot number of the failing
adapter)
SCSI controller on system board failed
register/counter/power test
Text message Action
Call for service.
1. Turn off the server.
2. Replace the USB
keyboard and mouse
with a standard
keyboard and
mouse.
3. Turn on the server.
4. Run the diagnostic
test again.
Call for service.
Call for service.
Make sure the tab and
latch on hot-plug PCI slot
n are closed correctly.
If the problem persists,
call for service.
Refer to the information
provided with the
adapter for instructions.
If the problem persists,
call for service.
Call for service.