Oki C911 Maintenance Manual page 61

Oki Data CONFIDENTIAL
Table 4-1-2 Service Call Error List
Panel display Cause
Service Call Machine Check
001:Error Exception hardware
problem was
detected (PCB
failure or insufficient
power capacity).
(PDL only)
When CE1 was not
detected, SC001
occurs.
Power Off/On CPU unexpected
002:Error exception
003:Error
005:Error
Power Off/On A watchdog timeout
012:Error occurred due to
no system timer
interrupt for unknown
reasons.
Service Call The CU FW in Nand
020:Error FLASH has not
been detected, or a
check SUM error has
occurred.
Service Call CU Font ROM Hash
024:Error Error
Service Call CU RAM Check
030:Error Error
Service Call CU EEPROM Error
040:Error
45530603TH Rev.2
Check details Solution
Result
Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
Panel display Cause
Service Call Flash File System
042:Error Error
043:Error
045:Error
Service Call CU Fan Error
051:Error Abnormal condition
of the CPU cooling
fan on the CU PCB
Power Off/On DMA Abort Error
052:Error was detected with
Image Processor.
Service Call A communication
067:Error error was
detected during
communication with
the Sleep Mode
interface monitoring
program.
Service Call Malfunction of
069:Error the NIC chip was
detected.
Power Off/On Detection of
070:Error abnormal condition
of the PostScript
firmware
Power Off/On I/F error between PU
072:Error and CU
Power Off/On Detection of
073:Error abnormal condition
xxxxxxxx during image data
expansion
4. TROUBLESHOOTING PROCEDURE
Check details Solution
Result
Failed to access to Format the Flash
the Flash ROM that is forcibly. (This
mounted directly on requires caution as
the CU PCB. it erases NIC-F/W.
The NIC-F/W must
be written with the
maintenance utility
after formatting.) If
the error remains,
replace the printer
control PCB.
Is the CPU Fan No Connect it properly.
connected properly? Yes Replace the fan.
Does it recover from
the error by replacing No Replace the printer
the fan? control PCB.
Does this error Power OFF/ON.
message reappear? Yes Replace the printer
control PCB.
If power cycling
does not solve
the problem,
maintenance by a
service engineer is
required.
Power OFF/ON.
Does this error recur? Yes Replace the printer
control PCB.
Power OFF/ON.
Does this error recur? Yes Replace the printer
control PCB.
Power OFF/ON.
Does this error recur? Yes Replace the printer
control PCB.
Power OFF/ON.
Does this error recur? Yes Replace the printer
control PCB.
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