Problems Using Centreware Internet Services - Fuji Xerox DocuCentre S2010 User Manual

11 Problem Solving

Problems Using CentreWare Internet Services

The table below lists possible solutions to problems you may encounter when using
CentreWare Internet Services.
Unable to connect to
CentreWare Internet
Services.
The message "Please wait" is
not going away.
Nothing happens after
pressing [Refresh].
The frame on the right is not
updated after selecting a
menu item from the frame on
the left.
The screen display is
fragmented.
The display is not updated.
Nothing happens after
pressing [Apply].
11
When you click [Apply], a
message such as "The server
has returned ineffective or
unrecognizable response" or
"No data" is displayed on the
browser.
168
Symptom
Is the machine operating normally?
Check whether the machine's power is ON.
Is [Internet Services] running?
Print a System Settings Report and check it.
Has the Internet address been entered correctly?
Check the Internet address again. If you still can't connect to
CentreWare Internet Services, try connecting by entering the
IP address.
Are you using a proxy server?
The machine cannot connect to some proxy servers. Do not
use a proxy server. Set your web browser [Not using proxy
server], or set the address you are using to [Not using proxy
server].
Wait for a while.
If the condition persists, press the [Refresh] button.
If the condition still persists, check whether the machine is
operating normally.
Are you using a supported web browser?
See "Using CentreWare Internet Services" (P.34) to check
whether your web browser is a supported type.
Change your web browser's window size.
Press [Refresh].
Are the entered values correct?
If you entered an out-of-range value, it is automatically
changed to a value within range.
Are you now using, or did you just use the machine's control
panel?
When the Auto Reset feature is set, settings made by
CentreWare Internet Services are not applied until the preset
amount of time has elapsed. Wait for a while.
Is the machine in an energy saver mode?
Cancel the energy saver mode, and then try again.
Is the passcode correct?
The passcode you re-entered for confirmation does not
match. Enter the passcode correctly.
Restart the machine.
Remedy