Punching Does Not Take Place; The Stapling Position Or Punch Position Is Not Correct - Sharp MX-5500N Troubleshooting Manual

Problem
Stapling does not take
place (including
pamphlet stapling).
Punching does not
take place.
The stapling position
or punch position is
not correct.
Point to check
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Is the paper type setting of the selected
paper tray set to heavy paper?
Have functions been disabled by the
administrator?
Does a message appear instructing you
to check the punch module?
Is a different size of paper mixed in?
Is a paper size that cannot be punched
included in the print job?
Is the tray selected in the printer driver
set to a paper type that cannot be
punched?
Have functions been disabled by the
administrator?
Is the stapling position set correctly?
Are the punching positions set
correctly?
Is the orientation of inserting the paper
correct?
(when using the inserter)
Solution
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
transparency film, or envelopes. In addition, if "Disable
Staple" is selected in the user type, stapling will not be
possible.
Pamphlet stapling is not possible on heavy paper.
(However, when cover insertion is selected, pamphlet
stapling is possible when a single sheet of heavy paper
is inserted for use as a cover.)
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Dispose of punch scraps.
☞
"PUNCH MODULE" in the User's Guide
Punching is not possible when different widths of paper
are mixed together. To perform mixed size punching,
use paper of the same width and select the [Same
Width] setting. When copying, select [Same Width] for
[Mixed Size Original] in the special modes.
For the paper sizes that can be punched, see
"SPECIFICATIONS" in the Safety Guide.
Check the paper type settings in the machine and select
a tray that has paper that can be used for punching*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Punching is not possible on labels, tab paper,
transparency film, and envelopes. In addition, if
"Disable Punch" is selected in the user type, punching
will not be possible.
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Check the stapling position setting.
☞
"OUT PUT" in the Copier Guide
Check the punch position settings.
☞
"OUT PUT" in the Copier Guide
Check the orientation of the paper.
☞
"INSERTER" in the User's Guide
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