Paper Does Not Feed From The Paper Tray; The Image On Paper Is Skewed; The Automatic Document Feeder Does Not Operate; Problems Related To Quality / Print Results - Sharp MX-5500N Troubleshooting Manual

Problem
The paper misfeeds.
Paper does not feed
from the paper tray.
The image on paper is
skewed.
The automatic
document feeder does
not operate.

Problems related to quality / print results

Problem
Lines appear in the
scanned image.
Smudges appear on
printed output.
38
Point to check
Has the correct paper size been set?
Did you add paper to the bypass tray?
Is the paper loaded correctly in the
paper tray?
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Is too much paper loaded in the bypass
tray?
Are the bypass tray guides adjusted to
the width of the paper?
Are the original guides adjusted to the
width of the paper?
Have functions been disabled by the
administrator?
Point to check
Are the scanning areas of the document
glass or automatic document feeder
dirty?
Is the bypass feed roller dirty?
Are you using paper that is not within
the specifications?
Solution
If you are using a special size, be sure to specify the
paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
When adding paper, remove any paper remaining in the
bypass tray, combine it with the paper to be added, and
reload as a single stack. If paper is added without
removing the remaining paper, a misfeed may result.
☞
Illustration of the machine (G) (page 44)
Set the guides to the size of the paper. Make sure the
height of the paper does not exceed the indicator line.
☞
Illustration of the machine (I) (page 44)
Check the Paper Tray Settings and see if checkmarks
appear in the checkboxes of each mode (Feeding
Approved Job). Functions without a checkmark cannot
be used for printing using that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > "Change" >
Do not load more than the maximum number of sheets.
The maximum number of sheets varies depending on
the paper type setting. For more information, see
"SPECIFICATIONS" in the Safety Guide.
Adjust the bypass tray guides to the width of the paper.
☞
Illustration of the machine (F) (page 44)
Adjust the original guides to the width of the paper.
☞
Illustration of the machine (K) (page 45)
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Solution
Clean the scanning areas of the document glass or
automatic document feeder.
☞
"5. MAINTENANCE" in the User's Guide
Clean the surface of the bypass feed roller.
☞
"5. MAINTENANCE" in the User's Guide
Use SHARP-recommended paper. Using paper that is
for other models or special paper that is not supported
may result in misfeeds, creases, or smudges.
☞
"SUPPLIES" in the Safety Guide
(Each mode)