Problems Related To One-Touch Individual Keys / Group Keys; A One-Touch Individual Key Or Group Key Cannot Be Stored; A One-Touch Individual Key Or Group Key Cannot Be Edited Or Deleted; You Wish To Delete Or Edit An Individual Key But Do Not Know Which Group Key It Is Stored In - Sharp MX-5500N Troubleshooting Manual

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Problems related to one-touch individual keys / group
keys
Problem
A one-touch individual
key or group key
cannot be stored.
A one-touch individual
key or group key
cannot be edited or
deleted.
You wish to delete or
edit an individual key
but do not know which
group key it is stored
in.
You wish to delete or
edit an individual or
group key but do not
know which program
key it is stored in.
22
Point to check
Has the maximum number of keys been
stored?
Have functions been disabled by the
administrator?
If the key is an individual key, is the key
included in a group?
Is the key being used in a reserved
transmission or a transmission in
progress?
Is the key included in a program key?
Is the key that you wish to edit or delete
stored as a relay destination of an
F-code relay broadcast transmission?
Have functions been disabled by the
administrator?
Has your administrator enabled a
function that prevents editing/deleting?
Are multiple group keys stored?
Are multiple program keys stored?
Solution
Delete one-touch keys and group keys that are not
being used.
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Remove the key from the group and then edit or delete
the key.
➞ System Settings > "Address Control" > "Program"
Wait until the transmission is finished or cancel the
transmission and then edit or delete the key.
Remove the key from the program and then edit or
delete the key.
➞ System Settings > "Address Control" > "Program"
An individual or group one-touch key that is stored as a
relay destination cannot be edited or deleted. Remove
the key from the relay destinations of the F-code relay
broadcast transmission and then edit or delete the key.
➞ System Settings > "Address Control" > "F-Code
Memory Box"
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
If your administrator has enabled settings such as
"Inbound Routing Settings" (in the Web pages),
editing/deleting will not be possible. Check with your
administrator.
If multiple group keys have been stored, print the Group
List in "Sending Address List" in the system settings.
The list will show where the key is stored.
➞ System Settings > "List Print (User)" > "Sending
Address List" > "Group List"
If multiple program keys have been stored, print the
Program List in "Sending Address List" in the system
settings. The list will show where individual and group
keys are stored.
➞ System Settings > "List Print (User)" > "Sending
Address List" > "Program List"

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