NEC IP8800/S2400 Series Manuals

Manuals and User Guides for NEC IP8800/S2400 Series. We have 1 NEC IP8800/S2400 Series manual available for free PDF download: Troubleshooting Manual

NEC IP8800/S2400 Series Troubleshooting Manual

NEC IP8800/S2400 Series Troubleshooting Manual (250 pages)

NEC Electronics America Network Hardware User Manual  
Brand: NEC | Category: Network Hardware | Size: 2.79 MB
Table of contents
Table Of Contents11................................................................................................................................................................
Safety Guide [ip8800/s6700]15................................................................................................................................................................
Safety Guide [ip8800/s6600]27................................................................................................................................................................
Safety Guide [ip8800/s6300]39................................................................................................................................................................
Safety Guide [ip8800/s3600] [ip8800/s2400]51................................................................................................................................................................
Overview63................................................................................................................................................................
Failure Analysis Overview64................................................................................................................................................................
System And Partial Failure Analysis Overview65................................................................................................................................................................
Failure Analysis For Ip8800/s6700, Ip8800/s6600, And Ip8800/s630065................................................................................................................................................................
Failure Analysis For Ip8800/s3600 And Ip8800/s240066................................................................................................................................................................
Functional Failure Analysis Overview69................................................................................................................................................................
Troubleshooting System Failures73................................................................................................................................................................
Troubleshooting For Ip8800/s6700, Ip8800/s6600, And Ip8800/s630074................................................................................................................................................................
Troubleshooting Procedure On System Failures74................................................................................................................................................................
Replacement Method Of Optional Components76................................................................................................................................................................
Troubleshooting For Ip8800/s3600 And Ip8800/s240077................................................................................................................................................................
Isolating Failures On External Power Unit79................................................................................................................................................................
Replacement Method Of System And Optional Components80................................................................................................................................................................
Troubleshooting Functional Failures In Operation81................................................................................................................................................................
Problems On Login Password83................................................................................................................................................................
Forgot The Login User Password83................................................................................................................................................................
Forgot The System Administrator Password83................................................................................................................................................................
Problems On Mc84................................................................................................................................................................
Mc:--------" Is Displayed By Entering The Show System Command Or The Show Mc Command84................................................................................................................................................................
Mc Not Found" Is Displayed When Mc Is Accessed84................................................................................................................................................................
Problems On Operation Terminal85................................................................................................................................................................
Unable To Input/display From The Console Correctly85................................................................................................................................................................
Login From The Remote Operation Terminal Is Failed86................................................................................................................................................................
Login Authentication Using Radius/tacacs+ Is Disabled87................................................................................................................................................................
Command Authorization Using Radius/tacacs+ Is Disabled87................................................................................................................................................................
Network Interface Communication Failure89................................................................................................................................................................
Ethernet Port Cannot Be Connected89................................................................................................................................................................
Communication Failure In Basic Switching Unit Bsu/psp91................................................................................................................................................................
Actions Against Troubles On 10base-t/100base-tx/1000base-t92................................................................................................................................................................
Actions Against Troubles On 1000base-x94................................................................................................................................................................
Actions Against Troubles On 10gbase-r95................................................................................................................................................................
Communication Failure On Using Poe97................................................................................................................................................................
Communication Failure On Using Link Aggregation98................................................................................................................................................................
Layer 2 Network Communication Failure100................................................................................................................................................................
Layer 2 Communication By Vlan Is Disabled100................................................................................................................................................................
Failures On Using Spanning Tree102................................................................................................................................................................
Failures On Using Ring Protocol103................................................................................................................................................................
Multicast Relay By Igmp Snooping Is Disabled106................................................................................................................................................................
Multicast Relay By Mld Snooping Is Disabled109................................................................................................................................................................
Ipv4 Network Communication Failure112................................................................................................................................................................
Communication Is Disabled Or Is Disconnected112................................................................................................................................................................
Ip Addresses Cannot Be Assigned Using Dhcp Function116................................................................................................................................................................
Dynamicdns Cooperation In Dhcp Function Is Disabled120................................................................................................................................................................
Ipv4 Unicast Routing Communication Failure123................................................................................................................................................................
No Rip Routing Information Exists123................................................................................................................................................................
No Ospf Routing Information Exists123................................................................................................................................................................
No Bgp4 Routing Information Exists124................................................................................................................................................................
No Routing Information Exist [op-npar]124................................................................................................................................................................
Ipv4 Multicast Routing Communication Failure125................................................................................................................................................................
Communication On Ipv4 Pim-sm Network Is Disabled125................................................................................................................................................................
Show Ip Route126................................................................................................................................................................
Multicast Data Is Double-relayed On Ipv4 Pim-sm Network128................................................................................................................................................................
Communication On Ipv4 Pim-ssm Network Is Disabled129................................................................................................................................................................
Multicast Data Is Double-relayed On Ipv4 Pim-ssm Network131................................................................................................................................................................
Ipv4 Multicast Communication Failure In Vrf [op-npar]132................................................................................................................................................................
Ipv6 Network Communication Failure133................................................................................................................................................................
Ipv6 Dhcp Troubleshooting135................................................................................................................................................................
3.10 Ipv6 Unicast Routing Communication Failure141................................................................................................................................................................
No Ripng Routing Information Exists141................................................................................................................................................................
No Ospfv3 Routing Information Exists141................................................................................................................................................................
No Bgp4+ Routing Information Exists142................................................................................................................................................................
3.11 Ipv6 Multicast Routing Communication Failure143................................................................................................................................................................
Communication On Ipv6 Pim-sm Network Is Disabled143................................................................................................................................................................
Multicast Data Is Double-relayed On Ipv6 Pim-sm Network146................................................................................................................................................................
Communication On Ipv6 Pim-ssm Network Is Disabled147................................................................................................................................................................
Multicast Data Is Double-relayed On Ipv6 Pim-ssm Network149................................................................................................................................................................
3.12 Layer 2 Authentication Communication Failure151................................................................................................................................................................
Communication Failure On Using Ieee 802.1x151................................................................................................................................................................
Communication Failure On Using Web Authentication154................................................................................................................................................................
Communication Failure On Using Mac Authentication159................................................................................................................................................................
Communication Failure On Using Authentication Vlan [op-vaa]161................................................................................................................................................................
3.13 Communication Failure On High-reliability Function165................................................................................................................................................................
Gsrp Communication Failures165................................................................................................................................................................
Communication With Vrrp Configuration In Ipv4 Network Is Disabled167................................................................................................................................................................
Communication With Vrrp Configuration In Ipv6 Network Is Disabled169................................................................................................................................................................
3.14 Snmp Communication Failure172................................................................................................................................................................
Mibs Cannot Be Obtained From Snmp Manager172................................................................................................................................................................
Traps Cannot Be Received By Snmp Manager172................................................................................................................................................................
Troubleshooting Of Sflow Statistics (flow Statistics) Function174................................................................................................................................................................
Sflow Packets Do Not Reach Collector174................................................................................................................................................................
Flow Sample Does Not Reach Collector177................................................................................................................................................................
Counter Sample Does Not Reach Collector177................................................................................................................................................................
Communication Failures On Neighboring System Managing Function178................................................................................................................................................................
Unable To Obtain Neighboring System Information Via Lldp Function178................................................................................................................................................................
Unable To Obtain Neighboring System Information Via Oadp Function178................................................................................................................................................................
3.17 Ntp Communication Failure180................................................................................................................................................................
Time Synchronization By Ntp Is Disabled180................................................................................................................................................................
Communication Failure On Ieee802.3ah/udld Function181................................................................................................................................................................
Port Becomes Inactive Due To Ieee802.3ah/udld Function181................................................................................................................................................................
Problems On Redundant Configuration Of Basic Control Unit (bcu)/control And Switching Unit (csu)/management And Switching Unit (msu) [ip8800/s6700] [ip8800/s6600] [ip8800/s6300]182................................................................................................................................................................
Active System Switchover Is Disabled182................................................................................................................................................................
Problems On Redundant Configuration Of Basic Switching Unit (bsu) [ip8800/s6700]183................................................................................................................................................................
Active Bsu Switchover Is Disabled183................................................................................................................................................................
3.21 Problems On Power Saving Feature185................................................................................................................................................................
Schedule Is Disabled [ip8800/s6700] [ip8800/s6600]185................................................................................................................................................................
Congestion Caused By Packets Processed Through Cpu Is Not Recovered186................................................................................................................................................................
Communication Failure Caused By Settings Of Filtering/qos188................................................................................................................................................................
Checking Filtering/qos Setting Information188................................................................................................................................................................
Troubleshooting Communication Failures Due To Resource Shortage [ip8800/s6700] [ip8800/s6600] [ip8800/s6300]191................................................................................................................................................................
Mac Address Table Resource Shortage192................................................................................................................................................................
Checking Resource Usage Of Mac Address Table192................................................................................................................................................................
Action To Be Taken When Mac Address Table Resource Shortage Occurs192................................................................................................................................................................
When Resource Shortage Of Vlan Identification Table Occurs195................................................................................................................................................................
Checking Vlan Identification Table Resource Usage195................................................................................................................................................................
Action To Be Taken When Vlan Identification Table Resource Shortage Occurs195................................................................................................................................................................
When Resource Shortage Occurs In Shared Memory197................................................................................................................................................................
Checking Resource Usage Of Shared Memory197................................................................................................................................................................
Action To Be Taken When Resource Shortage Of Shared Memory Occurs197................................................................................................................................................................
Collecting Failure Information199................................................................................................................................................................
Collecting Failure Information Using Ftp Command From The Operation Terminal200................................................................................................................................................................
Ip8800/s6300]202................................................................................................................................................................
Transferring Files For Maintenance Information206................................................................................................................................................................
Transferring Files Using Ftp Command207................................................................................................................................................................
Transferring Files Using Zmodem Command [ip8800/s3600] [ip8800/s2400]210................................................................................................................................................................
Transferring Maintenance Information Files Using Show Tech-support Command210................................................................................................................................................................
Transferring Files Using Ftp Command From The Operation Terminal212................................................................................................................................................................
Writing To Mc214................................................................................................................................................................
Writing File To Mc Using Operation Terminal214................................................................................................................................................................
Line Test215................................................................................................................................................................
Testing Line216................................................................................................................................................................
Ethernet Port216................................................................................................................................................................
Restarting The System221................................................................................................................................................................
Appendix227................................................................................................................................................................
Appendix A Contents Of Show Tech-support Command Display228................................................................................................................................................................
Appnedix A.1 Contents Of Show Tech-support Command Display228................................................................................................................................................................
Index249................................................................................................................................................................

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