Sign In
Upload
Manuals
Brands
Lucent Technologies Manuals
Software
Upgrade and Administration
Lucent Technologies Upgrade and Administration Manuals
Manuals and User Guides for Lucent Technologies Upgrade and Administration. We have
1
Lucent Technologies Upgrade and Administration manual available for free PDF download: User Manual
Lucent Technologies Upgrade and Administration User Manual (114 pages)
Call Management System Release 3 Version 8 High Availability Connectivity
Brand:
Lucent Technologies
| Category:
Software
| Size: 1 MB
Table of Contents
Table of Contents
3
Introduction
7
Overview
7
Supported Definity Switches
8
Supported CMS Platform Combinations
8
Required and Optional Software
9
Special Upgrade Considerations
10
General Roles and Responsibilities
10
Customer-Specific Roles and Responsibilities
11
Centrevu CMS Helplines
12
Customer Support for U.S. and Canada
12
Customer and Technician Support Outside of U.S. and Canada
12
Technician Support for U.S. and Canada
12
Connecting HA Servers to the Switch
13
Overview
13
Server Switch-Over Options
13
Basic Configuration Rules
14
Connecting Blocks
15
Planning for LAN Switch Links
15
Connecting to the Definity Switch
17
Overview
17
LAN Connectivity Options
17
Ethernet Ports on a CMS Computer
17
Upgrading CMS to the High Availability Option
21
Overview
21
HA Upgrade Scenarios
21
Overview of the HA Upgrade Procedure
23
Verifying the Tape Drive on an Enterprise 3000 Server
26
Tape Verification Procedure
26
Performing a CMSADM Backup
27
Overview
27
Prerequisites
27
Procedure
28
Performing a Full Maintenance Backup
31
Performing a Maintenance Backup (Administration Data Only)
32
Procedure
32
Setting up CMS on an HA Server
34
Overview
34
Prerequisites
34
Setting Authorizations
35
Setting up Data Storage Parameters
41
Setting up a LAN for Switch Connections
44
Setting up the CMS Application
47
Installing Feature Packages
66
Installing the Forecasting Package
66
Installing the External Call History Package
70
Setting up the Remote Console
76
Overview
76
Platform Considerations
76
Administering the Remote Console Port
76
Redirecting the Remote Console Port to the Modem
77
Setting up the Alarm Originator
79
Setting up the NTS
79
Configuring the NTS
79
Creating an Alternate Boot Device for Mirrored Systems
84
Migrating CMS System Administration Data to the New Server
84
Procedure
84
Checking the Archive Interval
86
Administering the Switch
87
Performing an Incremental Maintenance Backup
87
Procedure
87
Upgrade the Original CMS Server
88
Migrating CMS Historical Data to the New HA Server
89
Migrating Administration Data Back Onto the Original Server
90
Migrate the Administration Data
90
Performing a New Full Maintenance Backup and Restore
92
Performing the Full Maintenance Backup on the New HA Server
92
Restoring Historical Data to the Original Server
92
Procedure
92
Performing CMSADM Backups on the HA Servers
94
Administering the Switch for CMS High Availability Systems
95
Overview
95
Multiple Acds (Switches) on HA Systems
95
Setting up Version and Release Values
95
Overview
96
Determining Switch/Cms Compatibility
96
Setting the Switch Version
97
Setting the Call Center Release
98
Setting the Adjunct CMS Release
99
Setting up the Link on the CMS Computer
100
Administering the Definity Switch
100
Overview
100
Administering the LAN Connection
100
Index
113
Advertisement
Advertisement
Related Products
Lucent Technologies UCS 1000 R4.2
Lucent Technologies Unigy II
Lucent Technologies CentreVu
Lucent Technologies CentreVu Advocate
Lucent Technologies CentreVu Advocate Release 8
Lucent Technologies CentreVu CMS Administration
Lucent Technologies CentreVu Custom Reports
Lucent Technologies CentreVu Explorer II
Lucent Technologies CentreVu Explorer II Version 1.0
Lucent Technologies CentreVu Release 3 Version 5 Forecast
Lucent Technologies Categories
Telephone
Switch
Conference System
Software
Telephone System
More Lucent Technologies Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL