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After the initial 90 days, get preinstalled software sup-
port for a fee.
T
System hardware — toll-free phone support for one
years after the date of purchase (standard warranty).
For hardware support after the 1 year warranty, get
system hardware support for s fee.
Before calling, please have ready your system name, model
number, serial number, and purchase date. Also have ready
as much information as possible about the problem you are
having, including any message errors that occurred.
NOTE
Free technical specifications, troubleshooting
tips and other helpful information for out-of-warranty
products are available through NEC FastFacts at 1-
800-366-0476 and requesting catalog number
seven.
If you purchased your computer outside of the U.S.,
please contact the local NEC office or the NEC
dealers in your area for your specific warranty
service.
Solving Problems 7-9
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