Grandstream Networks GXP – 2000 User Manual
Grandstream Networks GXP – 2000 User Manual

Grandstream Networks GXP – 2000 User Manual

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Grandstream Networks, Inc.
GXP – 2000
SIP Enterprise Phone
GXP– 2000 User's Manual
www.grandstream.com
Firmware Version 1.1.1.14
support@grandstream.com

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  • Page 1 Grandstream Networks, Inc. GXP – 2000 SIP Enterprise Phone GXP– 2000 User’s Manual www.grandstream.com Firmware Version 1.1.1.14 support@grandstream.com...
  • Page 2: Table Of Contents

    No Local TFTP Server........................... 27 ....................... 28 ONFIGURATION OWNLOAD Managing Firmware and Configuration File Download ................. 28 RESTORE FACTORY DEFAULT SETTING....................29 GLOSSARY OF TERMS ..........................30 Grandstream Networks, Inc. GXP-2000 Users Manual Page 2 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 3 5. S CREENSHOT OF DVANCED ONFIGURATION 6. S SIP A CREENSHOT OF CCOUNT ONFIGURATION 7. S CREENSHOT OF AVED ONFIGURATION HANGES 8. S CREENSHOT OF EBOOT Grandstream Networks, Inc. GXP-2000 Users Manual Page 3 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 4: Welcome

    • Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Grandstream Networks, Inc. GXP-2000 Users Manual Page 4 of 33 Firmware 1.1.1.14...
  • Page 5: Installation

    Support PoE (802.3af). Draws power from both spare line and signal line Power Jack 5V DC power port; UL Certified Headset Jack 2.5mm Headset port Grandstream Networks, Inc. GXP-2000 Users Manual Page 5 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 6: Wall Mount

    4. All of the LED indic ators on the GXP-Ext will flash three times; 5. The status light at the top right cor ner of the GXP-Ext will turn to solid green. Grandstream Networks, Inc. GXP-2000 Users Manual Page 6 of 33 Firmware 1.1.1.14...
  • Page 7: Safety Compliances

    Warning: Please do not use a different power adaptor with the GXP-2000 or the GXP-Extension as they may cause damage to the products and void the manufacturer warranty. Grandstream Networks, Inc. GXP-2000 Users Manual Page 7 of 33 Firmware 1.1.1.14...
  • Page 8: Product Overview

    Output: +5VDC, 1200mA, UL certified Dimension 220mm(l) x 215mm(w) x 57mm(h) Weight 0.82kg (1.8lbs) Temperature 32–104 F/ 0–40 Humidity 10% - 90% (non-condensing) Compliance FCC / CE / C-Tick Grandstream Networks, Inc. GXP-2000 Users Manual Page 8 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 9 Message waiting indication, support DNS SRV Look up and SIP Server Fail Over, Serv er Features Support customizable idle screen via downloading XML by HTTP/TFTP Security DIGEST authentication and encryption using MD5 and MD5-sess, SRTP over TLS Grandstream Networks, Inc. GXP-2000 Users Manual Page 9 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 10: Using Gxp-2000 Sip Enterprise Phone

    Each icon appears next to the volume icon To adjust volume, use the up/down button Real-time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator Grandstream Networks, Inc. GXP-2000 Users Manual Page 10 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 11 Press SEND to dial a new number or redial the last number dialed. Press SEND send button to send a call immediately before “no key entry timeout” value expires Grandstream Networks, Inc. GXP-2000 Users Manual Page 11 of 33 Firmware 1.1.1.14...
  • Page 12: Completing And Answering Phone Calls

    SERVER/PBX supports this feature and both the GING NTERCOM phone and PBX (e.g. Asterisk) are correctly configured. Take the Handset/SPEAKER/Headset Grandstream Networks, Inc. GXP-2000 Users Manual Page 12 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 13: Making Calls Using Ip Addresses

    3. Multiple Calls Automatically place ACTIVE call on ‘HOLD’ by selecting another available LI to place or receive another call. Call Waiting tone (stutter tone) audible when line is in use. Grandstream Networks, Inc. GXP-2000 Users Manual Page 13 of 33 Firmware 1.1.1.14...
  • Page 14: Call Transfer

    LINE keys when all four primary lines are busy. Th LED will flash indicating the incoming call. Press the button to pick up the call. If any one of the 7 Grandstream Networks, Inc. GXP-2000 Users Manual Page 14 of 33 Firmware 1.1.1.14...
  • Page 15: Asterisk Busy Line Field

    GXP-2000 supports both a customized LCD idle-screen and a downloadable XML phonebook. Detailed informati on and configur ation guides are located on the website @ http ://www.grandstream.com/user_manuals/GUI/GUI_GXP2000.rar. Grandstream Networks, Inc. GXP-2000 Users Manual Page 15 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 16: Configuration Guide

    Press ‘←’ or ‘→’ to adjust ring volume in the “Ring Volume” menu. Press ‘↓’ or ’↑’ to toggle the selection. Press Menu button to choose the menu item. Press ‘←’ to return to the main menu. Grandstream Networks, Inc. GXP-2000 Users Manual Page 16 of 33 Firmware 1.1.1.14...
  • Page 17 Key in the physical/MAC address on back of the phone. Press Menu button to reset FACTORY DEFAULT setting. Do not use Factory Reset unless you want to restore factory settin Grandstream Networks, Inc. GXP-2000 Users Manual Page 17 of 33 Firmware 1.1.1.14...
  • Page 18: C With Web

    • Day-Month-Year isplay Clock instead of Default is No. Display the clock instead of Date. If set to “Yes”, it will show the Date clock. Grandstream Networks, Inc. GXP-2000 Users Manual Page 18 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 19 Iindicates whether accounts are registered to the related SIP server(s). GXP-2000 can support four unique SIP profiles. PPPoE Link Up Inidicates whether the PPPoE connection is enabled (connected to a modem). Grandstream Networks, Inc. GXP-2000 Users Manual Page 19 of 33 Firmware 1.1.1.14...
  • Page 20: Advanced User Configuration

    This field defines the layer 3 QoS parameter. It is the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer 2 QoS This contains the value used for layer 2 VLAN tag. Default setting is blank. Grandstream Networks, Inc. GXP-2000 Users Manual Page 20 of 33 Firmware 1.1.1.14...
  • Page 21 HTTP upgrade and configuration check once at boot up. Phonebook Enable the XML phonebook via TFTP or HTTP. Define XML server path and download speed. Grandstream Networks, Inc. GXP-2000 Users Manual Page 21 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 22 #XX or #X are also valid so leading 0 is not required (but OK). See Quick IP Call Mode for details. Lock keypad set to “Yes”, the configuration changes via keypad are disabled. update Grandstream Networks, Inc. GXP-2000 Users Manual Page 22 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 23: Individual Account Settings

    This parameter defines the local SIP port used to listen and transmit. The default Local SIP Port valu e for Account 1 is 5060. It is 5062, 5064, 5066 for Account 2, Account 3 and Account 4 respectively. Grandstream Networks, Inc. GXP-2000 Users Manual Page 23 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 24 Callee or proxy server as the refresher. UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Grandstream Networks, Inc. GXP-2000 Users Manual Page 24 of 33 Firmware 1.1.1.14...
  • Page 25 Jitter Buffer Delay is pre-configured and can not be changed. Special Feature Default is Standard. Choose the selection to meet special requirements from Soft Switch vendors. Grandstream Networks, Inc. GXP-2000 Users Manual Page 25 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 26: Saving The Configuration Changes

    $99.95. The tool and configuration templates is available on http:// www.grandstream.com/y- configurationtool.htm Pleas e refer to GAPSLITE product documentation or contact Grandstream Sales Department for more formation. Grandstream Networks, Inc. GXP-2000 Users Manual Page 26 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 27: Software Upgrade & Customization

    Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://support.solarwinds.net/updates/New- customerFree.cfm. Grandstream Networks, Inc. GXP-2000 Users Manual Page 27 of 33 Firmware 1.1.1.14 Last Updated: 12/2006...
  • Page 28: Configuration

    60 minutes) to have the devices periodically check for upgrades at pre- scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. GXP-2000 Users Manual Page 28 of 33 Firmware 1.1.1.14...
  • Page 29: Restore Factory Default Setting

    3. Step 3: Press the “OK” key again to move the cursor to “OK” button. Press “OK” key again to confirm. If the MAC address is corre ct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP-2000 Users Manual Page 29 of 33 Firmware 1.1.1.14...
  • Page 30: Glossary Of Terms

    DTMF Dual Tone Multi Frequency. The standard tone-pairs used on telephone terminals for dialing using in-band signaling. The standards define 16 tone-pairs (0-9, #, * and A-F) although most terminals support only 12 of them (0-9, * and #). Grandstream Networks, Inc. GXP-2000 Users Manual Page 30 of 33 Firmware 1.1.1.14...
  • Page 31 VR IVR is a software application that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media. Grandstream Networks, Inc. GXP-2000 Users Manual Page 31 of 33 Firmware 1.1.1.14...
  • Page 32 TFTP Trivial File Trans fer Protocol, is a very simple file transfer protocol, with the functionality of a very asic form of FTP; It uses UDP (port 69) as its transport protocol. Grandstream Networks, Inc. GXP-2000 Users Manual Page 32 of 33 Firmware 1.1.1.14...
  • Page 33 VoIP Voice over the Internet. VoIP encompasses many protocols. All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another. e.g.: SIP, H.323, etc Grandstream Networks, Inc. GXP-2000 Users Manual Page 33 of 33 Firmware 1.1.1.14...

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