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Maintenance Precautions
Related tasks
Moving the Print Head for Maintenance
Cleaning the Platen, Pressure Rollers, and Media Holding Plates
Carefully follow the steps here to clean the platen, pressure rollers, and media holding plates to remove
ink, paper particles, and lint.
Caution:
• If ink remains on these parts, it could transfer to your printouts. Continued use of your product with ink,
paper particles, or lint on these surfaces could damage the print heads or clog the nozzles.
• The after heater may be hot; take care not to burn yourself.
Note: Do not use ink cleaner when cleaning the platen, high pressure rollers, or media holding plates.
1. Turn off the product, wait for the LCD screen to turn off, and unplug the power cable from the
electrical outlet.
2. Wait for one minute before continuing.
3. Open the front cover.
4. Raise the media loading lever.
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