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Table of contents 1. Table of contents Service precautions 4 Cleaning Instructions 5 List of serviceable parts 7 First level service 11 Front cover replacement 12 Foot replacement 13 Plastic rear cover replacement 15 Firmware: How to check the current version 16 Firmware: Uploading new firmware 17 Advanced service 18 Reading and saving display parameters 19...
Service precautions 2. Service precautions General Caution: Remove the power plug from the mains outlet before removing any cover • Opening the display must be done in a dust-poor environment, to avoid dust particles on the glass plate or the panel. •...
Cleaning Instructions 3. Cleaning Instructions Precautions • Caution: Remove the power plug from the mains outlet before removing any cover • Always wear clean protective gloves when handling and cleaning the display • Since the LCD panel and the front glass are easily damaged, pay attention not to scratch them.
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Cleaning Instructions Cleaning the glass plate- Outside Proceed as follows: surface 1. Take one of the nonabrasive cloths and put glass cleaner liquid on 2. Clean the glass with the moist cloth. 3. Take another clean, dry cloth and wipe the glass dry. Cleaning the glass plate- Inside If there are dust particles on the inside of the glass plate, proceed as surface...
List of serviceable parts 4. List of serviceable parts Electrical parts (E-5420): Barco part no Description BOARDS : V322145 / V3221451 LCD panel (BlueBase / ClearBase) K5800262 Signal board K5800271 OSD board (USB and Rotary switch) K5800272 Led board K5800279...
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List of serviceable parts Electrical parts (E 2320 C up to revision 01): Barco part no Description BOARDS : V322301 LCD panel K5800374 Backlight inverters K5800365 Signal board V685050 12V to 18V converter board on Signal board K5800271 OSD board (USB and Rotary switch)
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Transpose (portrait accelerator) unit K5800271 OSD board (USB and Rotary switch) K5800287 Led board K5800350 Unit BLOS (backlight sensor) Miscellaneous parts: Description E-2320 C E-2320 PA E-2320 PAS E-2320 E-3420 E-5420 Display: Tilt & swivel foot B410038 B410038 B410038 B410038...
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List of serviceable parts Description E-2320 C E-2320 PA E-2320 PAS E-2320 E-3420 E-5420 Power cord China Z3487500 Z3487504 Z3487500 Z3487500 Power cord UK B195613 External power B5572297 B5572295 B5572295 B5572296 B557222 B557222 supply Packing: Accessory box B590312 B590312 B590312...
Front cover replacement 5.1 Front cover replacement To remove the front cover: 1. Remove the four sunken fixing screws from the rear of the display. 2. Carefully take the front cover a few centimeter from the display. It is still connected to the rest of the display by means of the LED connection.
Foot replacement 5.2 Foot replacement To remove the foot: 1. Lift and pull both clips at the bottom of the foot, to release the foot. 2. Remove the rear cover from the foot. 3. Remove the small screw fixing the small plastic cover on top of the foot.
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Foot replacement 5. Unscrew the 2 screws fixing the round plastic cover. 6. Lift up the round plastic cover. 7. Remove the four screws while supporting the foot. Mounting instructions: To mount the parts again, follow the procedure in reverse order. Nio 2-3-5 MP...
Plastic rear cover replacement 5.3 Plastic rear cover replacement To remove the rear cover: 1. Remove the tilt & swivel foot (see the procedure of the foot replacement). 2. Remove the six screws fixing the cover. 3. Lift up the rear cover. While lifting the cover, be careful not to damage the rotary knob on the side of the display.
Firmware: How to check the current version 5.4 Firmware: How to check the current version To check the firmware version in the You can check the current firmware version in the Information menu display’s OSD menu: inside the OSD main menu. To check the firmware version with 1.
Firmware: Uploading new firmware 5.5 Firmware: Uploading new firmware To upload the firmware: 1. Start the program Mfdcontrol.exe 2. In the main menu, select the display of which you wish to check the firmware version. 3. In the main menu, click the Upload button 4.
Reading and saving display parameters 6.1 Reading and saving display parameters To read the EDID PROM contents: 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3. In the main menu, click on EDID. 4.
Writing display parameters in the display 6.2 Writing display parameters in the display To write the EDID PROM content: 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3.
LED board replacement 6.3 LED board replacement 6.3.1 LED board removal To remove the LED board: 1. Remove the front cover (see First level service). 2. Unscrew the LED board. 3. Replace the LED board. 4. Put the bezel back in place. 6.3.2 Re-assembling the display Mounting instructions: To mount the parts again, follow the procedure in reverse order.
Rotary knob replacement 6.4 Rotary knob replacement 6.4.1 Rotary knob removal To remove the rotary knob unit: 1. Remove the foot (see First level service). 2. Remove the plastic rear cover (see First level service). 3. Unscrew the 2 screws fixing the rotary knob unit. 4.
Signal board replacement 6.5 Signal board replacement 6.5.1 Read and save display parameters To read the EDID PROM contents: 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3.
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Signal board replacement 2. Remove the 13 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input con- nectors. Be careful not to damage the DVI connector. 6.5.4.2 For Nio 2MP To remove the Signal board cover: 1.
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Signal board replacement 6.5.5 Remove Signal board 6.5.5.1 For Nio 3 & 5 MP To remove the Signal board: 1. Disconnect the 9 signal cables. 2. Remove the 6 screws fastening the board. 3. Remove the board. 6.5.5.2 For Nio 2MP To remove the Signal board: 1.
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Signal board replacement 2. Remove the 11 screws fastening the board. 3. Remove the board. 6.5.6 Re-assemble the display Mounting instructions: To mount the parts again, follow the procedure in reverse order. 6.5.7 Write display parameters in the display To write the EDID PROM content: 1.
LCD panel replacement 6.6 LCD panel replacement 6.6.1 Read and save display parameters To read the EDID PROM contents: 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3.
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LCD panel replacement 6.6.5 Remove Signal board Cover 6.6.5.1 For Nio 3 & 5 MP To remove the Signal board cover: 1. Remove the 2 screws and 2 bolts at the input connectors. 2. Remove the 13 screws fastening the signal board cover. 3.
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LCD panel replacement 2. Remove the 12 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input con- nectors. Be careful not to damage the DVI connector. 6.6.6 Open LCD / Backlight unit Cover 6.6.6.1 For Nio 3 &...
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1. Carefully lift the LCD / Backlight cover while guiding the cables assembly: through the opening. 2. Now turn the cover like opening the cover of a box. Note: The E-2320 C SE has a different way of opening than the other 2MP displays: Nio 2-3-5 MP...
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LCD panel replacement E-2320 C SE: Open from the short side Other 2MP displays: Open from long side 3. Disconnect the cables from the backlight inverter and driver boards. Also remove the clamps fastening the cables. 4. Remove the LCD / Backlight assembly.
Introduction The calibration must be performed using the Minolta CA 110 / 210 measurement instrument, the calibration cover and the BARCO software tool Mfdcontrol.exe (IMPORTANT- internal use only). You must use the metal calibration cover because it is the only way to ensure that the lens of the Minolta is in the correct position and at the right distance of the panel.
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BLOS calibration Remarks: • If the ambient temperature changes, redo the zero calibration The zero calibration can be checked in normal working position by putting the measurement head on a flat surface, so no light will reach the sensor and the display will show 0.00 cd/m². If the zero calibration is not well performed, the message “offset error”...
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BLOS calibration • Check the Include Backlight check box. • Click the Calibrate button Nio 2-3-5 MP...
Checking factory settings 7.1 Checking factory settings To check the factory settings: 1. Start the program Mfdcontrol.exe. 2. In the main menu, select the display of which you wish to check the settings. 3. In the main menu, click on the button General. The General information window appears 4.
Checking BLOS operation 7.2 Checking BLOS operation To check the BLOS operation: 1. Run the tool Mfdcontrol.exe (Version Sept. 29 2003 at least). 2. In the main menu, click on I-Guard. 3. In the I-Guard Calibration window, select Monochrome I-Guard. 4.
Signature check 7.3 Signature check Introduction: This test should be performed after replacing an Interface Board. The Signature Check tests a part of the Video circuit on the Interface Board. To perform the Signature check: 1. Run the software tool Signature test.exe 2.
Visual checks 7.4 Visual checks Perform the following visual checks: • No scratches on the panel surface or plastics? • No dust particles between the panel and the glass? • When you disconnect the signal cable, does the display go into stand-by? (power LED turns orange) •...
Packaging instructions 8. Packaging instructions Introduction This procedure describes how to pack the display from the service department to another location, e.g., to an MIS service hub. To perform this procedure, be sure to use the original parts from the packaging of the display.
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Packaging instructions 5. If necessary, wrap the power adapter in a plastic bag. Put the adapter in the smallest compartment in the accessory box. 6. Be sure the connector cover is mounted on the display. 7. Push the display in the lowest position. In case of a new type of foot, block its height positioning system by means of the red fixation pin.
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Packaging instructions Attention: The buffer pieces are not identical. 11. Put the other buffer piece on the other side of the display. 12. Open the cardboard box and turn it 90 degrees. 13. Push a cardboard buffer piece in the cut-away in the foam buffers at the front side of the display.
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Packaging instructions 18. Close the box and tape it. Nio 2-3-5 MP...
Troubleshooting 9. Troubleshooting Sometimes if there is a problem, it is not obvious what is the origin of the problem: The Interface board or the LCD panel. There is a relatively easy way to test where lies the cause of the problem.
Technical specifications 10. Technical specifications E-3420: Item Specification Picture panel 20.8-inch TFT AM-LCD IPS dual domain Resolution Native: 2048 x 1536 Display area (H x V) 423.9 x 318 (mm) Viewing angle Vertical: 170º (@ 10/1 contrast) Horizontal: 170º Pixel Pitch 0.207 mm (H) x 0.207 mm (V) Native color resolution 8 bits / sub-pixel...
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Technical specifications E-5420: Item Specification Picture panel 20.1-inch Advanded-SFT Resolution Native: 2560 x 2048 Display area (H x V) 399.36 x 319.49 (mm) Viewing angle Vertical: 85º (@ 10/1 contrast) Horizontal: 85º Pixel Pitch 0.156 mm (H) x 0.156 mm (V) Native color resolution 8 bits / sub-pixel Luminance...
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Technical specifications E- 2320 C (SE): Item Specification Picture panel 20.1-inch diagonal viewable screen TFT (thin film transistor) active matrix, color liquid crystal display Resolution Native: 1600 x 1200 Display area (H x V) 408 x 306 (mm) Viewing angle Vertical: 176º...
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Notice: Due to our policy of continuous product improvement, the above specifications are subject to change without prior notice. BARCO shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages whatsoever resulting from furnishing, performance or use of this material.
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