Changing The Group Service Status (Status Menu) - Avaya IP Office 1408 User Manual

Platform 9.1
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15.2.2 Changing the Group Service Status (Status Menu)

If the system administrator has allowed you, you can change the service state of a group through the Status menu.
1. Press the Status soft key if shown. To access the status menu during a call, press the
press the Status soft key if shown.
2. Use the
up and down
status.
3. Select the required state using the soft keys:
· InServ = In Service
The groups operates a normal, distributing calls to available members of the group.
· Night = Night Service
The group is in night service mode. Calls are redirected to its night service fallback group
to voicemail if available. A hunt group can also be put into and out of night service automatically by the
telephone system using a time profile.
· OOS = Out of Service
The group is out of service. Calls are redirected to it out of service fallback group
voicemail if available. The phone displays an O when one of the groups of which your are a member is out of
service. See
Status Letters
· TP = Time Profile
This setting indicates that the group's status is being controlled by a time profile on the telephone system.
That time profile sets when the group is in service and in night service. You can override this to put the group
into the OOS state. You can then use the phone to returns the group to time profile control when required.
Access Control
The system administrator is able to configure if you can access the Membership, State and Fallback options of a
group. If you are not configured for any groups then the Group menu is not shown.
1408/1416 Phone User Guide
IP Office™ Platform 9.1
arrow keys to scroll the menu to the hunt group name and your current membership
.
20
Comments on this document? infodev@avaya.com
Groups: Group Service Status and Fallback
PHONE key and then
if set
if set
, otherwise to
128
15-601040 Issue 09i (07 August 2015)
, otherwise
128
Page 127

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