OpenEye CM-816 User Manual

Outdoor ptz ip camera accessories ca-510g ca-510w ca-510c ca-510p25 ca-510p50 ca-510pml ca-510pms ca-510pa25 ca-510pa50
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Camera
CM-816
Outdoor PTZ IP Camera
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
User Manual
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50
www.openeye.net

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Summary of Contents for OpenEye CM-816

  • Page 1 Outdoor PTZ IP Camera User Manual Camera Accessories CM-816 CA-510G CA-510PML CA-510W CA-510PMS CA-510C CA-510PA25 CA-510P25 CA-510PA50 CA-510P50 www.openeye.net...
  • Page 2 No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
  • Page 3: Important Safeguards

    Important Safeguards Read Instructions Read all of the safety and operating instructions before using the product. Retain Instructions Save these instructions for future reference. Attachments / Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty.
  • Page 4 Installation and Storage  Install electricity wiring carefully. Please note that input electricity to the unit is at tolerance of DC 12V/AC 24V ± 10%. The camera is capable of surge protection; ensure AC power model unit is grounded appropriately against damage by heavy current or electric shock.
  • Page 5 Caution C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
  • Page 6: Table Of Contents

    Wall Mounting with Wall Mount Bracket ............22 Wall Mounting with Corner Mount ..............24 Pole Mounting ....................25 Setup and Configuration ..............26 OpenEye Network Camera manager ..............26 Installation ......................26 Starting Network Camera Manager ..............26 Viewing a Network Camera ................27 Camera Configuration ...................
  • Page 7 Finding Network Devices ................28 Connecting to the Camera ................29 Resetting the Camera .................. 29 Administrator/User Privileges ............... 29 Connecting Over the Internet ............... 30 Viewer Software ....................31 Viewer Tabs ...................... 31 Live ....................32 Setup ....................33 System Setting ......................
  • Page 8 Video Compression ..................44 Advanced ..................45 System Setting ...................... 45 Network Setup ....................45 DDNS ......................45 Network Advanced .................... 45 QoS ......................45 SNMP Settings ..................... 46 UPnP (Universal Plug N’ Play) ..............46 Network Security ....................47 HTTP ......................
  • Page 9: Introduction

    The CM-816 IP camera can transmit video in H.264 and MJPEG, up to 2MP (1080p) high definition video. The 816 is capable of quad and dual streaming both codecs at various resolutions. The camera’s IR cut filter and wide dynamic rage imaging make it perfect for installations with difficult lighting conditions.
  • Page 10: Getting Started

    Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, do not install or operate the product and contact your dealer for assistance. 1 M3 Standard Screw 1 M3 Security Screw 1 M5 Standard Screw Dome Body 1 M5 Security Screw...
  • Page 11: Dome Setup And Cable Connection

    Before installing or connecting the dome camera, please refer to this section and complete preparations for dome setup and all switch settings. Preparations for Dome Setup The following installation procedure is for the outdoor dome equipped with the sunshield housing. Please follow the steps below to complete dome housing installation. Unpack the dome package and take out the dome body.
  • Page 12 Remove the protective cover and PE sheet. Apply some lubricant on the cover’s waterproof gasket. This helps make the installation process smoother. Attach the dome cover to the camera body. Note that the tiny protrusion on the cover must align with one of the four holes on the camera body.
  • Page 13 Using both hands, gently press the dome cover. DO NOT press the dome itself as this may cause damage to the dome or camera. Screw the dome cover and body together.
  • Page 14: Dome Camera Setup

    Dome Camera Setup Please refer to the following figure for connection and switch locations and definitions. Alarm input/output connections Reboot Power connection Audio connection RJ-45 connector SD card Do not change the settings on the camera’s settings switches. Leave the switches at the factory default settings.
  • Page 15: Dome Cable Definition And Requirements

    For operation, the IP dome camera requires a network cable to carry the video signals to the remote viewing site and a power cable to power the dome. For operation, the CM-816 IP camera requires 24V AC power to the dome. Power Wire Length Specifications...
  • Page 16: Power Connection

    Be careful not to pull the cables improperly during installation. OpenEye suggests that you fasten the cables after installation is complete. The GND (ground) wire must be directly connected to the middle pin of the AC24V power connector.
  • Page 17: 12-Pin Alarm Input / Output Connection

    Using the 12-pin connector, installers can connect 4 digital alarm inputs and 2 digital alarm outputs. The alarm pins are serviceable for connecting alarm input and output devices such as sensors, sirens, or flashing lights to the surveillance system. For the definition of each pin, refer to the list below.
  • Page 18: Dome Installation

    Depending on your installation environment, the dome can be installed on the ceiling, on a wall, or a pole. The following section illustrates installation methods and procedures for installing the dome and mounting accessories. The dome dimensions are Ø172 x 228.71mm (6.77 x 9.0 inches) and Ø191.97 x 282.11mm (7.5 x 11.1 inches) with the sunshield.
  • Page 19: Optional Accessories

    Dome Camera Accessories Transparent/Smoke Cover Part Number: CA-510-DT Mounting Accessories Wall Mount Bracket (w/ Anti Drop) Part Number: CA-510W Long Wall Mount Bracket (w/ Anti Drop) Part Number: CA-510WL 50 cm Pole Part Number: CA-510P50 25 cm Pole Part Number: CA-510P25 Corner Mounting Plate Part Number: CA-510C Small Pole Mount...
  • Page 20: Ceiling Mounting With Pole

    Ceiling Mounting with Pole The pole is available in two lengths: 25 cm and 30 cm. Items Needed: Tools Needed:   Dome Camera Drill   Ceiling Pole Accessory Screwdriver  Waterproof Gasket (supplied)  Screws and Anchors appropriate for the mounting surface (not supplied) Installation Steps: Ensure that the ceiling can support the weight of the dome camera and the...
  • Page 21: Wall Mounting With Wall Mount Bracket

    Wall Mounting with Wall Mount Bracket Items Needed: Tools Needed:   Dome Camera Drill   Wall Mount Bracket or Long Screwdriver Wall Mount Bracket  Waterproof Gasket (supplied)  Screws and Anchors appropriate for the mounting surface (not supplied) Installation: Cut a cable access hole on the wall.
  • Page 22 Attach the wall mount bracket to the wall with the appropriate screws and screw anchors (not provided). Attach the waterproof gasket to the wall mount bracket. Thread the cables through the top holder and attach the dome to the wall mount bracket with the supplied screws and washers.
  • Page 23: Wall Mounting With Corner Mount

    Wall Mounting with Corner Mount The corner mount must be used in conjunction with the wall mount bracket. Items Needed: Tools Needed:   Dome Camera Drill   Wall Mount Bracket Accessory Screwdriver  Corner Mounting Plate  Waterproof Gasket (supplied) ...
  • Page 24: Pole Mounting

    Pole Mounting The dome can be mounted on a pole with the small or large direct mounting accessory and a wall mount bracket. Items Needed: Tools Needed:   Dome Camera Stainless Steel Strap Cutter   Wall Mount Bracket Accessory Screwdriver ...
  • Page 25: Setup And Configuration

    IP addresses, manage users, configure video settings, and update firmware on multiple cameras at once. The Network Camera Manager software is pre-installed on all OpenEye Recorders, and included on the software CD with all OpenEye IP cameras. It is also available for download on the OpenEye website. Installation...
  • Page 26: Viewing A Network Camera

    Enter the Username and Password for the camera. The username and password are case sensitive. It is strongly recommended that the password be changed after the initial setup to prevent unauthorized access. The default username and password for OpenEye IP cameras are as follows. Username – Admin Password – 1234 The viewer software is now opened in Internet Explorer.
  • Page 27: Camera Configuration

    Device Addressing The functions on the Device Addressing tab allow you to find, configure, and view network cameras. Click Find Devices on the Device Addressing tab. To narrow your search by Camera Model, Project, or Camera Name, select your desired criteria from the appropriate lists.
  • Page 28: Connecting To The Camera

    Connecting to the Camera Locate the camera on the IP Finder list. Double-click the camera to open the Viewer software in your web browser. Click Browse in the pop-up window. Log in to the camera with the appropriate User Name and Password. The default User name is admin and the default Password is1234.
  • Page 29: Connecting Over The Internet

    RTSP, however, is not suitable for transmission between two locations that are behind different routers. In this case, the client (for example, the OpenEye HVR or NVR server software) connects to the camera, and then requests a stream. The camera uses that...
  • Page 30: Viewer Software

    To access the setup menu, you need to install the viewer software on your PC or recorder. The viewer software will install automatically the first time you connect to the camera. If your internet browser doesn’t install the viewer software, check the security settings or ActiveX controls and plug-in settings.
  • Page 31: Live

    Full Screen – This will display the live feed in full screen. Snapshot – Click the button, and a JPEG snapshot will automatically be saved in the appointed place. The default location is: C:\. If you are using Windows Vista or 7, you will need to change the Snapshot location.
  • Page 32: Setup

    The Setup menu includes System Settings, Picture Setup, and Streaming Settings. The Setup menu displays limited setup options. For a complete list of setup options, see the Advanced section. Camera Name Host Name – The Host Name is used to identify the camera on your system.
  • Page 33: Ip Address

    Every network device has a unique Media Access Control (MAC) address that can be used for identification. The MAC address is located on the bottom of each camera, and on the box label (OpenEye Network Camera Manager also displays the MAC address for identification). Record your camera’s MAC...
  • Page 34: Use Static Ip Address

    Click Apply to confirm the new setting. When using static IP address to log in to the IP Camera, you can access it either through OpenEye IP Finder software or type the IP address directly in the address bar of your Internet Explorer.
  • Page 35: User Setup

    User Setup Manage the password for the Administrator account. To change the administrator password: Type a new Administrator Password, and then type again to confirm the password. Click Save. The user name and passwords are limited to 16 characters with no spaces permitted. There is a maximum of twenty user accounts.
  • Page 36: Modify User

    The sample image will change as you modify the picture settings. These settings can drastically affect the camera image. OpenEye suggests that these settings are only modified by a CCTV professional, or at the instruction or a technical support representative.
  • Page 37: Exposure

    Min Shutter Speed – Choose a pre-determined shutter speed. Manual Mode – Changing the shutter mode to manual will allow you to select the minimum shutter speed that the camera will use. This can drastically change the amount of light entering the camera. Click Set to save your changes.
  • Page 38: Motion Detection

    Motion Detection Use the Motion Detection menu to configure the motion detection window(s). Here, Motion Detection can be turned On or Off, and other general settings can be specified. To enable motion detection: Use the Motion Detection dropdown to select a motion detection preset (1-4). If choosing an additional preset after 1, check the On checkbox.
  • Page 39: Motion Window

    Motion Window The motion window displays a red line and a dynamic blue line. The red line represents the Detection Level. The blue line will also be present if motion is present in the camera frame. The blue line will react accordingly based on the motion in the camera frame.
  • Page 40: Streaming Settings

    Video Resolution The camera provides eight codec options under video resolution (two single streaming options, two sets of dual streaming options, two sets of tri- streaming options, and two sets of quad-streaming options):  H.264 Only  MJPEG Only  H.264 + H.264 ...
  • Page 41: Video Orientation

    I-frame; increasing the file size of the stream, but decreasing the risk of video decoding errors. OpenEye recommends setting the GOP to be approximately twice the frame rate (e.g.: if the frame rate is 10 IPS, then set the GOP to 20). ...
  • Page 42: Video Frame Rate

    Video Frame Rate Setting the camera to transmit fewer frames can save bandwidth. Use the Frame Rate Control screen to adjust the frame rate of each stream. Each of the MJPEG and H.264 streams can have a separate frame rate setting from 1 to 30 frames per second.
  • Page 43: Video Compression

    Video Compression You can select an MJPEG / H.264 compression mode on the video compression page appropriate for your application. You can also select to display compression inflation on the Live Screen. MJPEG compression settings include:  High compression, low bitrate, low quality ...
  • Page 44: Advanced

    Network Setup The Network Setup settings will automatically be set at the recommended default after the camera connection is made. DDNS (Dynamic Domain Name Service) is a service that allows a connection to an IP address using a hostname (URL) address instead of a numeric IP address. Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection;...
  • Page 45: Snmp Settings

    With Simple Network Management Protocol (SNMP) enabled, the camera can be monitored and managed remotely with a network management system. Contact your network administrator if you are not familiar with SNMP setup. Enable UPnP – When enabled, the camera will appear in My Network Places on Windows computers running UPnP on the same network.
  • Page 46: Network Security

    Network Security The camera can send alarm messages to a specific Hypertext Transfer Protocol (HTTP) site when motion is detected or when the sensor input is activated. You can assign alarm messages to up to two HTTP sites. IP Filtering allows you limit access to your IP cameras by IP address. You can “Allow” or “Deny”...
  • Page 47: Alarm Application

    Alarm Application The alarms menu is where alarm connections are configured. Alarm Switch – Designate when the alarm will be active; Off, On, or By Schedule. Alarm Type – Designate if the alarm is normally open or normally closed.  NOH –...
  • Page 48: Tampering And Network Failure Detection

    Tampering and Network Failure Detection Tampering Alarm – Turn the Tampering Alarm On, Off, or On By Schedule. Tampering Duration – Designate the amount of time (in seconds) that tampering must occur in order for a Tampering Alarm to activate. Triggered Action –...
  • Page 49: Mail, Http And Ftp Setup

    SD Card All OpenEye IP cameras include an integrated microSD™ card slot that can be used to record video or images. The card slot is compatible with a microSD™ card up to 16GB.
  • Page 50: Network Share

    Network Share Network Share is a network protocol that runs a variety of different system platforms, allowing for file sharing between computers operating on Windows and computers operating on Unix. This serves as an additional storage type. Configuration requires the host IP address, share name, and credentials. Once configured, cameras can record events to the network share.
  • Page 51: Recording Schedule

    Recording Schedule The recording schedule allows you to set up scheduled recording to the microSD™ card or to Network Sharing. This section allows you to define recording schedules for the camera. For continuous recording: Select type of Recording Storage.  microSD card™: save recorded data to the microSD™...
  • Page 52 This section allows you to establish schedules to use in other section. To create a schedule: Select a Schedule set (1-10). Check the desired week day check boxes. Select Day or Night. Designate a Start Time and Duration. Click Save. 30875AF...
  • Page 53: Interval Recording

    Interval recording allows you to record in consistent intervals and save the files for later viewing. Turn Interval Recording On or Off. Designate the Time Interval (seconds). Designate the Trigger Action using the appropriate checkbox, and then use the dropdown menus to further manage the Trigger Action. Type a file name, and then choose how the file name is multiplied for multiple files.
  • Page 54: Maintenance

    Maintenance On the Maintenance page you can export the cameras current configuration, or import the configuration for a camera. Use the factory default page to reset the IP Camera to factory default settings if necessary. Do not import configuration files from different models of cameras. Export Configuration: Check the appropriate boxes for information that you want exported.
  • Page 55: Software

    Software Make sure the software upgrade file is available before starting the software upgrade. Click Browse and find the upgrade file. Do not change the file name, or the system will fail to find the file. Select the file name from the list under Step 2. Click Upgrade.
  • Page 56: Streaming Setting

    Audio Audio Input Grain – sets the amplification that the camera applies to the incoming audio before transmitting. Audio Output Delay – Sets a delay in the audio transmission. This is used when there is significant lag in video transmission to help sync the audio and video. Volume –...
  • Page 57: Specifications

    Model CM-816 Rev C Maximum Resolution 1080p (2MP) 1/2.8” Sony Progressive CMOS Image Sensor Video Compression H.264 / MJPEG 30 IPS @ 1080P [1920 x 1080 / 2MP] 30 IPS @ 1280 x 1024 / 1.3MP 30 IPS @ 720P [1280 x 720 / 1MP]...
  • Page 58 Heater Heater Operation ON: -7ºC ~ OFF: 3ºC Threshold Active/Passive Cooling Active (Fan) Power Consumption 59W Max (Heater On) Rated Amperage 2.38A Input Voltage 24vAC / PoE+ (802.3at) PoE Class 4 (Heater requires 24vAC) Audio In/Out 1 / 1 Alarm In/Out 2 / 4 microSD Card Slot microSD / microSDHC 32GB max...
  • Page 59 © 2015 OpenEye All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof.

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