Alcatel Temporis IP800 Administrator's Manual

Alcatel Temporis IP800 Administrator's Manual

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Temporis IP800 is a best in class SIP IP phone specially conceived for the business
environment. Features such as a highly intuitive user interface, wide interoperability
with IP PBX and VoIP providers, HD sound, improved security features like VPN client,
encrypted voice and secured provisioning and the possibility to connect up to 6
extension modules make Temporis IP800 the ideal terminal for your business.
Please read carefully the administrator guide for a better knowledge of available
functionalities and configuration possibilities you have access to with this terminal and
thus be granted with an entire satisfaction.
Declaration of Conformity
Hereby, it's declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Warning
Temporis IP800 Administrator Guide
Temporis IP800
ADMINISTRATOR'S GUIDE
Ed1.0
1/119

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Summary of Contents for Alcatel Temporis IP800

  • Page 1 Temporis IP800 ADMINISTRATOR’S GUIDE Temporis IP800 is a best in class SIP IP phone specially conceived for the business environment. Features such as a highly intuitive user interface, wide interoperability with IP PBX and VoIP providers, HD sound, improved security features like VPN client, encrypted voice and secured provisioning and the possibility to connect up to 6 extension modules make Temporis IP800 the ideal terminal for your business.
  • Page 2 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. 2/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 3: Table Of Contents

    Codec Selection ................- 30 - Tone Settings................. - 31 - Voice .................... - 32 - Distinctive Ringing ................. - 33 - Contact Management ................- 34 - Edit/Add/Delete Contacts ..............- 34 - 3/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 4 Call list items management ............. - 67 - Missed call log enable/disable ............- 67 - During an Active Call ................- 68 - Mute ..................... - 68 - Call Hold ..................- 69 - Call Waiting ................... - 69 - 4/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 5 Send Key configuration ..............- 95 - Soft key Layout ................- 96 - Programmable Keys ................ - 97 - Line keys and Memory keys Configuration ......... - 98 - Trouble Shooting .......... - 114 - 5/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 6 Appendix A........... - 116 - Line/Memory Key configuration menu ............ - 116 - 6/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 7: Getting Started

    Attach the foot stand, as shown below: Please make sure that you insert the foot in the correct position. Foot stand and phone include some dots to guide you doing this. Connect Handset and Headset, as shown below: 7/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 8 Ethernet cable and switch/hub are PoE compliant. Internet Port can also be connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as 8/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 9: Configuration And Registration

    The default administrator’s login name and password are admin/admin. Note: Please locate your PC in the same network segment of your Temporis IP800 (192.168.1.X as per the example above) to be able to access the web configuration page.
  • Page 10 Setting the power up time via web interface: Choose network->Advanced-> Random Registration, enter the time in the field and validate with Confirm button. Note: Should the IP PBX (SIP registrar) require an authentication, a correct password is 10/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 11: Basic Configuration Using Phone Keypad

    The active User Type is shown 1st when you enter Menu 7. User Mode menu, like this: Once all admin related tasks are finalized, go back to user mode with the same procedure, or simply reboot the phone. 11/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 12: Overview

    Steady green There is an ongoing active call Blinking green There is an incoming call to the account, or there is a call on hold status The phone is in idle status whatever registered/ unregistered 12/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 13 Some part(s) is ringing /on the phone / under the public hold status or all of the parts press hold. It is not active as BLA Table 6 - Memory keys set to BLA 13/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 14: Icons

    Blinking amber 500ms Three way conference, all of the parties on hold BLA not active Icons Temporis IP800 displays different kinds of icons on its LCD; you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected...
  • Page 15: User Interface

    Please refer to the following table for differences: Phone Options Phone UI Web UI Status --IP --MAC √ √ --Firmware --Network --Phone --Accounts 15/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 16 √ --Logo Customization √ Advanced Phone Functions --Accounts √ --Network √ --Voice --Codecs --Echo Cancellation etc √ --Phone Setting √ --Backlight √ --Contrast √ --Lock √ --Reset to factory √ --Set admin password √ 16/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 17 --OutBound Status √ --NAT Traversal --STUN Server √ --STUN Status √ --Missed call log --Auto Answer √ Other Features --Messages √ √ --History √ √ --Directory √ √ --Contacts √ √ --Blacklist √ √ 17/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 18 Some functions are password protected. In this case when you are prompted for a password make sure to introduce one in accordance with active User Type. The default administrator password is admin. 18/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 19: Customizing Your Phone

    View the Phone Status via Web interface: Open a web browser and input the IP Address of the phone. Enter login and password (default login and password are both “admin”). Status page will be shown directly. 19/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 20: Language

    Press Menu->3.Settings->1.Basic ->1.Language. Scroll through the list of available languages. Press the Save soft key or OK button when the desired language is highlighted. Press Back soft key to return to the previous screen. 20/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 21: Time And Date

    PhonePreferencesWEB Language Time and Date Time and date are displayed on Temporis IP800 idle screen. By default the phone will try to obtain them from a preconfigured SNTP server, but you can set them manually if needed. Please contact your system administrator if the time or date is incorrect.
  • Page 22 Choose Phone->Preference. You can also change the Update Interval which specifies the time frequency that the phone refreshes the time automatically. Please refer to the instruction above for parameters’ detail. To change the Daylight Saving Time settings via the Phone interface: 22/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 23 3) If you choose Automatic. If Automatic is chosen dates will be derived from the content of a table saved within your configuration. This table is named AutoDST.xml and can be changed via provisioning Note: 23/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 24: Push Xml

    By default the time zone is +1 France (Paris), Daylight Saving Time is Automatic. Push XML Temporis IP800 has the capability to have its user interface customized by incoming xml push messages. Administrators can configure the authorized Push xml server IP address on Web page.
  • Page 25: Maximum Number Of Calls

    Press OK key to active the change, or Back soft key to return to the previous screen. The icon will be displayed on the top right corner of the idle screen. If you choose Auto Answer only, the icons will be displayed. 25/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 26 Press Menu key, enter password and then press OK key, the phone is unlocked. The icon will disappear from the idle screen. Note: if Temporis IP800 is locked under Auto Answer only mode, you have to enter Menu->3.Settings->2.Advanced ->4.Phone Setting -> 3.Lock to disable this option.
  • Page 27: Logo Customization

    2. Users can make emergency calls when the phone is locked if an emergency number has been configured Logo Customization Temporis IP800 can display a graphic logo on the idle screen. Maximum size is 236x82 pixels and accepted format is .dob. Please ask your customer support for details. Using Web interface: Choose Phone->...
  • Page 28: Audio Settings

    The volume can only be adjusted via Phone interface. When you adjust ring volume to 0, or press the Silence soft key when there is an incoming call, the following icon displayed on the LCD. Press the Volume keys to adjust the volume, and this icon will disappear. 28/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 29: Ring Tones

    You can also delete a ring tone by clicking the Delete button. Note: system ring tone cannot be deleted. To upload a new Ring Tone via Web interface: Choose Phone->Preference->Upload Ringtone. 29/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 30: Codec Selection

    Codec Selection Temporis IP800 supports the following voice codecs: G722, G723_53, G723_63, G726-16, G726-24, G726-32, G726-40, G729, PCMU and PCMA. You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs.
  • Page 31: Tone Settings

    Click Confirm to save the change. Note: Codec Selection can only be done via Web interface. Tone Settings Your Temporis IP800 allows you to configure how the following tones used for subscriber signaling will sound like: Dial Ring Back Busy...
  • Page 32: Voice

    Stutter Message Auto Answer Temporis IP800 includes preconfigured tones for a large number of countries. However you can generate a fully customized tone set by defining their frequency and duration To configure your tones via Web interface: Go to Phone->Tones.
  • Page 33: Distinctive Ringing

    Up to 10 distinctive ring tones can be set by configuring “Internal ringer text”. This field will have to be filled in with the expected content of the Alert-info header in the received “INVITE”. To edit the Ring option via Web interface: Go to Phone->Ring. 33/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 34: Contact Management

    4) Click Confirm button to save the changes. Contact Management Edit/Add/Delete Contacts Temporis IP800 features a 300-entry local phonebook and 10 additional speed dial keys. Users can also be given access to remote phonebook and Broadsoft phonebook (depending of your company server)
  • Page 35 To configure the speed dial keys via Phone Interface: Press Menu soft key->2. Features->3.Function Keys->2.Memory Keys Use the up and down navigation keys to select the key on which you want to store the contact and confirm with OK key. 35/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 36 Delete, press OK key. You’ll be asked to confirm the deletion of the contact. Press OK key to confirm the operation, or press the Cancel soft key to return to the directory. 36/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 37 Press OK key to confirm the operation, or press the Cancel soft key to return to the directory Note: If you move a contact to a blacklist, Temporis IP800 will automatically reject all calls from this contact. To move a contact to the Blacklist via Web interface Go to Contacts->Black List...
  • Page 38 To search a contact via Phone interface: Press Dir soft key->1.Local Directory Press Search soft key, type the 1 letters of your contact name and press the OK key. Contact list will search for matching records. 38/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 39: Import/Export Contact List

    To edit a contact: select the contact in the list, modify it and press Edit button. To move a contact to blacklist: select the contact in the list and press Move To blacklist button. Import/Export Contact List Import/Export Contact List via Web interface: Go to Contacts-> Local Phone Book. 39/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 40: Remote Phone Book

    Remote Phone Book In addition to Temporis IP800 local phone book, you can access to the company remote phonebook (if any). To set the Remote Phone Book via Web interface: Go to Contacts->Remote Phone Book.
  • Page 41: Broadsoft

    2. Each contact in the remote phonebook can have several phone numbers. 3. Ask your technical support for more detailed information. Broadsoft This feature will only be functional in Broadsoft environments. Broadsoft phonebook can be set the same way as for the Remote Phonebook. 41/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 42: Ldap

    Temporis IP800 searches the contact in LDAP server. 2. Search an incoming call: when there is an incoming call, Temporis IP800 searches in its local directory if it matches with a stored contact. If no match found, it will search through LDAP server.
  • Page 43 Note: ask your technical support for more details. 43/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 44: Basic Call Functions

    Dial a number and select the audio device (remember that if you have chosen headset, you will have to press OK key), Select Dir soft key, use the navigation keys to select the desired contact, 44/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 45 Number” section, if necessary select the line from which you want to place the call and then click the dial button to call out. Choose Contact->Phone Call Info, click the number which you want to dial out from the call list, the phone will dial out using default account. 45/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 46: Live Dialpad

    In the latter case it will be necessary to press OK, Send soft key or End of dialing key for dialing process to be completed. This function can only be set via Web interface with admin/var rights: 46/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 47: Send Key Configuration

    To set the send key via the IP phone interface: Make sure active User Type is admin or var. 47/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 48 To set send key via the Web interface: Choose Phone-> Features-> Send Key. Highlight the specific one in the pull-down menu, then click the Confirm button to save the change or Cancel button to discard. 48/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 49: Password Dial

    Enter the password prefix in the PswPrefix field Enter the Length in the PswLength field. Click the confirm button to save the changes. Call Completion Call completion on Busy Subscriber (CCBS), is a supplementary service which allows a 49/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 50: Auto Redial

    To set auto redial via IP phone interface: Make sure the active User Type is admin or var. Press Menu soft key->2.Features->7.Auto Redial ->press OK key to enter the configuration page. 50/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 51 To set auto redial via Web interface: Choose Phone->Features->Auto Redial. Choose Enabled or Disabled in the pull-down menu, click confirm button to save the change or Cancel button to discard. 51/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 52: Hot Line

    Enter the hot line number and press navigation keys to select Hot Line Delay. Set the Hot Line Delay (default is 4 seconds), then press the OK key to save the changes. 52/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 53: Anonymous Call

    Anonymous call, also known as Caller ID restriction, allows you to request the network to hide your subscriber identity when you are performing outgoing calls. Temporis IP800 supports Permanent Caller ID restriction, meaning that while enabled all calls will request to be anonymous and you need to disable if you want your identity to be transmitted.
  • Page 54 Press the OK key to save the changes. To set the anonymous call service via Web interface: Choose Account-> Basic-> Anonymous Call. Perform necessary changes. Please refer to the above instructions for details. Then click Confirm button to save the changes. 54/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 55: Dial Plan

    Dial plans can be used for least cost routing, dialing convenience or to prevent users from calling specific numbers or groups of numbers. Temporis IP800 supports various types of elements related to dial plan: replace rules, dial now entries, area code management and forbidden numbers. All of them require admin or var privilege.
  • Page 56: Replace Rule

    $2, etc…. For example: if you want to replace any number of dialed digits with the same digits but pre-pending an 8, input (.) in Prefix box, and input 8$1 in Replace box. 56/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 57: Dial Now

    Area codes are also known as Numbering Plan Areas (NPAs). These are necessary (for the most part) only when dialed from outside the code area and from mobile phones. Area codes usually indicate geographical areas within one country, although the 57/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 58 You can select a record to modify it, then click Edit button to submit. Once a number or digit pattern is included in the Block out list, it will not be possible to dial out a number matching that entry or pattern. 58/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 59: Incoming Calls

    During the conversation, you can alternate between Headset, Handset and Speaker phone by pressing the corresponding buttons or picking up the handset. Rejecting an incoming call Press the key to reject an incoming call directly, or press the Reject soft key. 59/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 60: Dnd

    No Answer: Incoming calls are forwarded when the phone is not answered after a specific period. To configure Call Forward via Phone interface: Press Menu soft key->2.Features->1.Call Forward->press OK key. You can also press down navigation key in idle mode to enable/disable call forward. 60/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 61 When call forward is locally enabled (not through codes), the corresponding icon will be displayed on the phone screen. To configure Call Forward via Web interface: Choose Phone->Features->Call Forward to do necessary changes. Please refer to the above configuration information. 61/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 62: Dnd/Fwd Synchronization

    To set Feature Key Synchronization via the Web interface: Choose Phone->Features-> Feature Key Synchronization Choose whether to enable this function from the pull-down menu. Click the Confirm button to save the change or Cancel to discard. 62/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 63: Intercom

    (pass through) this feature. Your set can be configured to accept different levels of Intercom, either through phone or Web interfaces. To configure Intercom option via phone interface: Press Menu->2.Features->9.Intercom->OK to enter the configuration page. 63/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 64: Auto Answer

    Press Menu soft key->3.Settings->2.Advanced, enter the password and press OK key. Then choose 1.Accounts-> Select an account and confirm with OK key. Use the navigation keys to select Auto Answer option and press the Switch soft key 64/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 65 The default setting is Disable. Press the OK key to save the changes. To set Auto Answer via Web interface: Choose Account->Basic->Auto Answer. Choose Enabled or Disabled in the pull-down menu, click confirm button to save the change. 65/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 66: Call Log

    Call log Temporis IP800 can store up to 100 calls in its Call log. There are 5 different lists: All calls Forwarded calls Missed calls Received calls Dialed calls They are accessible using the web interface as described in Contact management chapter.
  • Page 67: Call List Items Management

    It can be defined whether missed calls will be saved in the call history record or not. This function can only be set via the Web interface: Choose Account->Basic->Missed call log. Choose Enabled or Disabled in the pull-down menu, click confirm button to save the change. 67/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 68: During An Active Call

    You can still hear all other parties while mute is enabled. To mute/resume the conversation via Phone Interface: Press during a conversation to mute all the conversations, the icon is displayed on the LCD and the power indication LED will blink. Press again 68/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 69: Call Hold

    By default Call Waiting is enabled, and when an incoming call is received during another active call, a warning tone will be played periodically. In this situation, user can: Accept the second call. The first one will be put on hold automatically. Reject the call using button. 69/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 70 Press OK key to save the changes, or Back soft key to return to the previous menu. To enable/disable Call Waiting via Web interface: Choose Phone->Features->Call Waiting perform necessary changes. 70/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 71: Call Transfer

    Make sure that the SIP server you have registered supports this function. 3-way Conference Your Temporis IP800 is able to establish a three-party conference by mixing locally the audio signals of your two correspondents. To establish a conference via Phone Interface:...
  • Page 72: Network Conference

    Enter the Conference URI. Press Confirm button to save the changes. To establish a conference via Phone Interface: Press the Conf soft key or key during an active call. 72/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 73: Huawei Ats Conference

    To enable ATS conference via web interface: Choose Account->Account X->Advanced->Conference Type, there is a pull-down menu, choose ATS from the list. Enter the Conference URI. Press Confirm button to save the changes. 73/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 74: Voicemail

    Press 123 soft key to choose the proper input method. Press OK key to save the change, press Back to return to the previous menu. 74/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 75: Retrieving Your Voicemail Messages

    If needed go to Account->Advanced-> and set Subscribe for MWI and MWI Subscription period. Retrieving your Voicemail messages To view the voicemail via the Phone interface: Press Menu soft key->4.Messages->1.Voice Mail->1.View Voice Mail. You can view your messages (new and old ones). 75/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 76: Sms

    Press Menu soft key->4.Messages->2.Text Message. Use the navigation keys to select the options. You can read messages in the Inbox/Sentbox/Outbox/Draftbox. Once a message is selected, press View soft key to open and read it. 76/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 77 To delete a message via the Phone interface: After retrieving the specific message, press Delete soft key. You are prompted to confirm the cancellation, press Yes soft key to delete the message, press No soft key to return to previous menu. 77/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 78 Choose Phone->SMS Enter the account information: target phone number, message content. Press Send button to send out the message, or Cancel button to cancel the operation. Note: Using Web interface you can only send messages. 78/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 79: Advanced Functions

    Subscribe This parameter is used to set subscription duration. Default value is 3600. Period(seconds) DTMF Type Select DTMF type. You can only configure these settings via Web interface. Choose Account. Select the desired account. 79/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 80: Tls

    DNS-SRV option allows the SIP phone to discover what are the available servers (IP and Transport and priority) for the specified SIP server domain. To set DNS-SRV via web interface: Go to Account->Basic, choose Transport option, in the pull-down menu, you can choose 80/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 81: Network Setting

    If you set the DHCP server on, the device connected to the PC port Server will get the IP address automatically between the start IP address and the end IP address. But if you select the bridge mode, the DHCP server cannot be enabled. 81/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 82: Advanced Network Settings

    To configure LLDP settings via Web interface: Choose Network->Advanced->LLDP->Active option. In the pull-down menu, choose enable. Then enter the corresponding Packet Interval in Packet Interval field. You can also disable this function when you choose disable in active field. 82/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 83 To configure VLAN settings via Phone interface: Press Menu soft key->3.Settings->2.Advanced. Enter the password required, scroll to Network option, then press OK key, select VLAN and press OK key. Choose WAN Port, press OK key. 83/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 84 To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. You can consult your system administrator for more information. HTTPS Temporis IP800 supports HTTPS (Hypertext Transfer Protocol over Secure Socket 84/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 85 To configure HTTPS settings via Web interface: Go to Network->Advanced, choose WebServer option, in the pull-down menu of Type field, choose the transmission mode, and then click the Confirm button to save the changes. 85/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 86: Other Settings

    Set the TOS field value to indicate the network desired priority for voice and signaling packets Local RTP Port Define the port range for voice transmission. WebServer Users can choose WebServer type: Disable, HTTP, HTTPS, or HTTPS & HTTP. 86/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 87: Maintenance Tasks

    Choose Security->Password->admin, enter the Current, New and Confirm password, click Confirm button to save the changes, or Cancel button to cancel the changes. To logout via Web interface: Click the Logout button at the top right corner. 87/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 88: Reboot

    It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. Note: The reset to factory option must done in the admin mode. To reset to factory via Web interface: 88/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 89: Configuration Export/Import

    When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if any process in the phone crashes. When the function is disabled, the phone will not reboot. Configure watchdog via web interface: Choose phone-> Preference->WatchDog, in the pull-down menu, choose enable or disable this function. 89/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 90: Action Url/Uri

    The events that can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc. Set Action URL via web interface: Choose Phone->action URL Enter the Corresponding contents Click Confirm to save the changes. 90/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 91 91/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 92: Firmware Update And Autoprovisioning

    As a result the system cannot boot up anymore. The procedure can be only conducted in Administrator Mode. If the update fails, you can re-plug the power adaptor, and press the Speaker key for 3 92/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 93: Decryption

    The upgrade priority is PNP, Custom Option, DHCP options, preconfigured URL Decryption Your Temporis IP800 supports configuration file encryption for provisioning. In case encryption is used, AES key needs to be configured on the phone. Set AES key via web interface: Choose Upgrade->Advanced->Fill in either common AES Key or MAC-oriented AES...
  • Page 94: Zero-Active Interface

    Zero-Active interface. Turn on Zero-Active via web interface: Choose Upgrade->Advanced-> Zero Active, in the pull-down menu, choose enable to turn on this function. Click Confirm to save. 94/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 95: System Log Export

    Wireshark capture, and click Stop to finish capture. Then click Export to download the file to your local computer. Keys configuration Send Key configuration Admins can set a specific button (“#” or “*”) as the send key. If this feature is enabled, 95/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 96: Soft Key Layout

    Click confirm button to save the changes. You can also click the Reset to Default button to reset the soft keys interface. 96/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 97: Programmable Keys

    Soft key 1: access to call log Soft key 2: access to directory Soft key 3: activate DND Soft key 4: access to menu This function can only be set via the Web interface: Choose Phone->Function Keys->Programmable Keys. 97/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 98: Line Keys And Memory Keys Configuration

    Click Confirm button to save the change. Line keys and Memory keys Configuration Temporis IP800 has 6 line keys and 10 memory keys to which you can assign a function among more than 30 possibilities. You can configure line and memory keys using either the phone interface or Web interface.
  • Page 99 The following list shows the functions you can set on the line keys. The next paragraphs provide a description for each function. The default configuration for each key is Line. Conference Forward Transfer Hold Redial Call Return Pick Up Call Park DTMF Voice Mail 99/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 100 CF and set the phone number to which calls must be forwarded if it had not been set previously. Forward type will be the latest used. By pressing the key again CF will be disabled. 100/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 101 Please check DND chapter in the Incoming calls section of Basic Call Functions chapter for more information about this function. To assign the key as DND: Choose Phone-> Function Keys -> Line Key or Memory Key, choose one of the keys on 101/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 102: Call Return

    Choose Phone-> Function Keys -> Line Key or Memory Key, choose one of the keys on which you want to make the assignment. From the pull-down menu in the Type field, select SMS from the list. Press Confirm button to save the changes. 102/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 103: Call Park

    Choose Phone-> Function Keys -> Line Key or Memory Key, choose one of the keys on which you want to make the assignment. From the pull-down menu in the Type field, select DTMF from the list. In the “Value” field, enter the specific number. 103/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 104: Voice Mail

    In the "Line" field, select a line for which to apply this key, the default one is Line 1. Press Confirm button to save the changes. Note: Your VoIP PBX must support this feature. Make sure Intercom Allow is enabled at your 104/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 105 2. Not all servers support BLF. Please check with your service provider or system administrator If the key is configured as URL, then pressing this key, you can send HTTP requests to a web server. To assign a key as URL via web interface. 105/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 106: Group Listening

    BLA group can use this key to hold the call, but only the initiator can retrieve the call. To assign the key as Private Hold: Choose Phone-> Function Keys ->Line Key or Memory Key, choose one of the keys on 106/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 107: Shared Line

    Capture Group, with a single key press. This feature is not supported by all servers. Please check with your service or IP PBX provider for more details. To assign the key as Group Pick Up: 107/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 108: Xml Browser

    Xml browser is a simple browser function based on xml language and http/https service. Users can use tools such as php, javascript, etc., in accordance with the established syntax to dynamically generate server-side functions which meet the needs of the user 108/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 109: Hot Desking

    IP phones. Users can log onto any hot desk-enabled IP phone regardless of location. Temporis IP800 can support two Hot desking modes: Basic Mode and Advanced Mode. Basic Mode: the user can log on by pressing a previously assigned function key. He will be prompted to enter his credentials and the phone will register with his new phone number.
  • Page 110: Blf List

    BLF list is a function which can monitor group status versus one to one monitoring in conventional BLF. Information feedback from the server will indicate which BLF list will monitor which account. To set BLF List via web interface: Choose Account->Advanced-> BLF List URI, enter the BLF List URI. 110/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 111 To perform this function, you have to assign previously this feature to a Line key. This feature is supported by some specific servers. Please check with your service provider or PBX vendor for details. 111/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 112: Local Phonebook

    In the Line field, choose a group. Press Confirm button to save the changes. Broadsoft Group The line keys can be configured as Broadsoft Group. By pressing this key in idle status, you can enter the Broadsoft Group interface. 112/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 113 Broadsoft Group from the list. In the Line field, choose a broadsoft Group to specify the record, so you must configure the Broadsoft Group at first. Press Confirm button to save the changes. 113/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 114: Trouble Shooting

    How to answer incoming calls during an active call? If a call comes in when you are in a conversation, press the Answer hot key to answer the call, or press the Reject hot key to refuse it. 114/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 115 Make sure the firmware you choose is provided by your service provider, or the device will probably crash after the update. How to auto provision? Consult the auto provision server address with your ISP. 115/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 116 Dial         2.Account 2.Account 2.Account 2.Account 2.URL 2.Account 2.Account 2.Account 2.XML Browser      3.User 3.Value 3.Value 3.Value 3.Value (R/O)  4.Server 4.Extension (R/O) 116/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 117        group type: type: type: type: Paging Local Dir Broadsoft Pickup Record Conf Phonebook LDAP Desking     3.Account 3.Account 3.Value 3.Contacts   4.Value 4.Value 117/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 118 2.Key type: 2.Key type:      Tran Hold Redial   3.Value 3.Value 118/119 Temporis IP800 Administrator Guide Ed1.0...
  • Page 119 ALCATEL, TEMPORIS and ATLINKS are registered trademarks. The Alcatel logo and Alcatel name are trademarks of Alcatel and used under license by ATLINKS. You can download the latest administrator guide from our website: http://www.atlinks.com...

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