Searching For Rooms; Changing Room Occupancy And Condition Status - Mitel SX-2000 Superconsole 2000 User Manual

Searching for Rooms

You can search for a room using the occupancy and condition
states as search parameters. This enables you to find, for
example, all rooms that are vacant and clean or that have maids
in them. You can also search using a guest's last name to
determine which room they are in.
To search for rooms
1. Press Guest Service.
2. Do one of the following:
• To display information for a specific room, use the
computer keyboard to type the room number in the Room
Number box.
• To find rooms by occupancy and condition status, click
Room Status, and then select states from the Occupancy
and Condition lists.
To begin searching from a particular room, type the
number of the room in the Starting at room box.
• To find a guest's room, click Last Name of Guest, and
then type the guest's last name.
3. Press [Search].
The screen shows, for example,
4. To view information for a room in the list, click to select it
and then press [Select]. Use the arrow keys or the Page Up
and Page Down keys to scroll through the rooms.
If a printer is attached to the console, you can print the
occupancy and condition status for all rooms in the hotel or
motel. For more information, see Printing Reports on page 48.
Changing Room Occupancy and
Condition Status
The room occupancy and condition states are as follows:
Occupancy Condition
Vacant Clean
Occupied Not Clean
Reserved Maid Present (see note)
To Be Inspected
Out of Service
Note: The Maid status can also be changed
from the room by dialing a code.
To change a room's occupancy and condition status
1. Press Guest Service, or if you are already on a call to the
room, press the [Guest Service] softkey.
2. Enter the room extension using the computer keyboard (not
necessary if you are already on a call to the room).
3. Press [Search].
4. Select the desired states from the Occupancy and Condition lists.
5. Press [Save] to save the changes.
Note: Depending on system programming, all 'occupied and
clean' rooms may automatically change to 'occupied and not
clean' at a specified time each day.
Hotel/Motel Features 45