Customer Service - Planet SG-1000 User Manual

Customer Service

For information on customer service and support for the VPN Security Gateway, please refer to the
following Website URL:
http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
♦
VPN Security Gateway serial number and MAC address
♦
Any error messages that displayed when the problem occurred
♦
Any software running when the problem occurred
♦
Steps you took to resolve the problem on your own
Revision
User's Manual for PLANET VPN Security Gateway
Model: SG-1000
Rev: 1.0 (October, 2006)
PartNo.EM-SG1000v1
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