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Planet IG-100 User Manual

Internet gateway
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FCC Statement:

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received,
including interference that may cause undesired op-
eration.
CE Marking Warning
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
Revision
PLANET Internet Gateway User's Manual for model:
IG-100 version 1.0
Copyright ©1998. All Rights Reserved.
Document Version: 1.1
Part No. EM-IG100V1
All trademarks and trade names are the properties of their
respective owners.

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  • Page 1: Fcc Statement

    This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Revision PLANET Internet Gateway User's Manual for model: IG-100 version 1.0 Copyright ©1998. All Rights Reserved. Document Version: 1.1 Part No.

  • Page 2: Table Of Contents

    ABLE OF ONTENTS CHAPTER 1 INTRODUCTION......... 1 Internet Gateway Features .......... 2 Package Contents............4 IG-100 ................5 LED Status Table............6 DIP Switches Table............6 CHAPTER 2 INSTALLATION .......... 9 Requirements ............... 9 Procedure..............9 CHAPTER 3 CONFIGURATION ........11 Internet Gateway Configuration........
  • Page 3 CHAPTER 9 STATUS & MONITORING......53 Overview ..............53 Status Screen ..............53 Port Status/Test Screen ..........57 APPENDIX A TROUBLESHOOTING ......63 Overview ..............63 Problems..............63 APPENDIX B AT COMMANDS ........67 Required Settings ............67 Finding the current Initial String.......68 AT Commands ............70 APPENDIX C SPECIFICATIONS ........75 IG-100.................75...

  • Page 4: Chapter 1 Introduction

    Chapter 1 Introduction This Chapter provides an overview of the Internet Gateway's features and capabilities. ongratulations on the purchase of your new Internet Gateway. The Internet Gateway will allow multiple SOHO (Small Office Home Office) users to share an Internet user account.

  • Page 5: Internet Gateway Features

    Internet Gateway User Guide Internet Gateway Features The Internet Gateway incorporates many advanced features, carefully designed to provided sophisticated functions while being easy to use. LAN Features • Hassle-free LAN Installation. An auto-sensing LAN connection eliminates the need for configuration during in- stallation in a 10Base2 or 10BaseT network.

  • Page 6: Security Features

    Introduction Configuration & Management • Easy Setup. Use your WEB browser from anywhere on the LAN for configuration. • Remote Management. The Internet Gateway can be managed from a workstation anywhere on the LAN, using a WEB browser. • Remote Monitoring. The modem and Internet connecti- on can be monitored from any workstation on the LAN.

  • Page 7: Package Contents

    Internet Gateway User Guide Firewall Protection The firewall protection provided by the Internet Gateway is an intrinsic side effect of IP sharing. All users on the LAN share a single external IP address. From the external view- point, there is no network, only a single device. For internal users, the Internet Gateway acts as a “transpar- ent proxy server”, translating the multiple internal IP addresses into a single external IP address.

  • Page 8: Ig-100

    Introduction IG-100 Internet Gateway Figure 2: IG-100 1-port IP Sharing Device Item Description Insert the power adapter plug here. Power port Connect 10BaseT cabling here. 10BaseT port Connect 10Base2 cabling here. 10Base2 port Connect the modem to this port. Serial Port...

  • Page 9: Led Status Table

    Internet Gateway User Guide LED Status Table The following table details the operation of the Link and Error LEDs. Link Error Description During power On, both LEDs should light, then the Red LED should go off. If both LEDs stay on, there is a hardware problem.
  • Page 10 Introduction Restore Default IP Address and Clear Password If the Internet Gateway's IP Address or password is lost, the following procedure can be used to recover from this situation. 1. Turn the power to the Internet Gateway OFF. 2. Set the DIP switches to position C. 3.
  • Page 11 Internet Gateway User Guide This page was deliberately left blank...

  • Page 12: Chapter 2 Installation

    Chapter 2 Installation This Chapter explains how to install the Internet Gateway in your LAN. Requirements • Ethernet Network employing 10BaseT or 10Base2 cable and the TCP/IP protocol. • External modem or ISDN TA (Terminal Adapter). • Internet Access account with a local ISP (Internet Service Provider).
  • Page 13 Internet Gateway User Guide During power up, the unit automatically detects the type of network cable and adjusts to that environment. Simply connect the cable to the Internet Gateway in the normal manner. Do not connect both types of cable or change the network cable while the Internet Gateway is powered On.

  • Page 14: Chapter 3 Configuration

    Chapter 3 Configuration This Chapter contains an overview of the configuration process. Internet Gateway Configuration The required configuration depends on which features and functions of the Internet Gateway you wish to use. Use the table below to locate detailed instructions for the required functions.

  • Page 15: Configuration Program

    Internet Gateway User Guide Check the Internet Gateway's settings Chapter 9: or operation: Status & Monitoring • Device status • Port settings • Monitor the port while in use Where use of a certain feature requires that PCs or other LAN devices be configured, this is also explained in the relevant chapter.
  • Page 16 Configuration Connecting to the Internet Gateway To establish a connection from your PC to the Internet Gate- way: 1. Start your WEB browser 2. In the Address box, enter "HTTP://" and the IP Address of the Internet Gateway, as in the following example: HTTP://192.168.0.1 3.
  • Page 17 Internet Gateway User Guide Password If a password has been set, you will be prompted for a pass- word with the following dialog. Figure 3: Password Dialog Leave the User Name blank, and enter the current password. If no password has been set, you will not see this screen, and will be taken immediately to the Home screen.

  • Page 18: Chapter 4 Internet Access

    Chapter 4 Internet Access This Chapter explains how to configure the Internet Gateway and your LAN for Internet Access. Overview To use the Internet Gateway for Internet Access, the following operations are required: • The Internet Gateway's Port screen must be configured with details of the attached modem or ISDN TA, and the Internet Account to which the modem or ISDN TA will connect.

  • Page 19: Port Configuration

    Internet Gateway User Guide Port Configuration Selecting the Port hyperlink will take you to the Port Configu- ration screen. An example screen is shown below. Figure 4: Port Configuration...
  • Page 20 Internet Access Operations • To enter or change data: Type in, or select, the required data. Click Save when finished. • To move to Advanced Port or Port Status/Test Screen: Click the appropriate link at the top of the screen. Any changes you have made on this screen will NOT be saved.
  • Page 21 Internet Gateway User Guide Internet Connection Data The following data is available from your ISP (Internet Service Provider). Enter the account name provided Account (User) Name by your ISP. This name will be used to log in to the ISP’s server. Enter the current password for the Account Password above account.
  • Page 22 Internet Access Dial-up Connection Details If you are using a dial-up connection, the following data must also be provided. One (1) number is essential; the other 2 are Telephone optional. Use the format described in your modem's user manual. If your Modem or ISDN TA is listed, simply Modem select it.

  • Page 23: Pc Configuration

    Internet Gateway User Guide PC Configuration Simple LANs If your PC is NOT using DHCP and your LAN does NOT contain a router, check the following TCP/IP settings: • IP Address • Network Mask • Gateway IP Address • DNS (Domain Name Server) Address IP Address Ensure that each PC has a unique IP Address from the same address range as the Internet Gateway's Device IP Address.
  • Page 24 Internet Access If your PC is using DHCP In this case, no configuration is required. The DHCP server will provide the following information when your PC (the DHCP client) boots up: • IP Address & matching Network Mask • Gateway IP Address •...

  • Page 25: Dhcp Server Configuration

    Internet Gateway User Guide DHCP Server Configuration If you wish to use the DHCP Server in the Internet Gateway, refer to DHCP Server on page 36. If you already have a DHCP Server, check the following: IP Address The IP Addresses assigned to PCs must be from the same address range as the Internet Gateway's Device IP Address.

  • Page 26: Router Configuration

    Internet Access Router Configuration If your LAN has a router, you must configure the router so that it passes all IP packets for devices not on the local LAN to the Internet Gateway, so that they can be forwarded to the Internet. This is achieved by configuring the Router so that it uses the Internet Gateway as its "Default Route".
  • Page 27 Internet Gateway User Guide AOL for Windows Configuration Ensure that the Internet Gateway is configured first, then carry out the following procedure. • Start the AOL for Windows communication software. Ensure that it is Version 2.5, 3.0 or later. • Click the Setup button.

  • Page 28: Chapter 5 Advanced Port Settings

    Chapter 5 Advanced Port Settings This Chapter details the settings on the Internet Gateway's "Advanced Port Settings" screen. Overview Most users should not have to change these settings. They are provided for the following situations: • You wish to temporarily disable the serial port, so that Internet access is not possible.

  • Page 29: Advanced Port Screen

    Internet Gateway User Guide Advanced Port Screen The Advanced Port Screen is reached by clicking the Adv. Port button on the Port Configuration screen. You will then see a screen like the example below. Figure 6: Advanced Port Settings...

  • Page 30: Port Settings

    Advanced Port Settings Port Settings Use this to temporarily suspend Operation operation, by selecting Disable. If a connection remains inactive, it Hang up after is terminated after this time period. Idle Time Allowable range is 0-99 minutes. For a leased line, set this value to 0. Select the speed which is equal to Serial Line Speed or below the fastest SERIAL line...

  • Page 31: Script File

    Internet Gateway User Guide Script File If your ISP uses a standard PPP connection and authentication, you do NOT need a script file. Script files are used to automate the log-in process for ISPs that use non-standard log-ins or proprietary security measures. For example, if you connect to the Internet via CompuServe, you DO need a script file.
  • Page 32 Advanced Port Settings Script File Variables Eleven string variables can be used within the string above. These are used to include special characters within the string. Variable Description alert (normally creates a beep) backspace form feed new line carriage return horizontal tab vertical tab Literal question mark...

  • Page 33: Compuserve Script

    Internet Gateway User Guide CompuServe Script The following script file could be used to log on to Compu- Serve, and can be used as an example for other situations. wait 3000 send “\r” wait 3000 send 100 “CIS\r” wait 3000 “:” send 100 “user id\r”...
  • Page 34 Advanced Port Settings send 100 “password\r” Send the string password, where password is your password, then a carriage return. Pause for 100 ms between each character. wait 60000 “!” Wait for 60 seconds to receive the character “!”. If not received in this time, the connection will be dropped.
  • Page 35 Internet Gateway User Guide This page was deliberately left blank.

  • Page 36: Chapter 6 Device Settings

    Chapter 6 Device Settings This Chapter details the options available on the "Device Settings" screen. Overview The Device Settings screen is reached by selecting the Device link on the navigation bar. An example screen is shown below. Figure 7: Device Settings Screen...

  • Page 37: Device Password

    Internet Gateway User Guide Device Password Once a password is entered, it is required in order to change the device configuration. Passwords are case sensitive and can be up to 8 alphanumeric characters (no spaces or punctuation). To create or change the password, enter the required password in both the New Password and Verify Password input fields.
  • Page 38 Device Options If you have a router, it is essential that the router pass all IP packets for devices not on the local LAN to the Internet Gateway, so that they can be forwarded to the Internet. This is done by configuring the router with the Internet Gateway as its "Default Route".

  • Page 39: Dhcp Server

    Internet Gateway User Guide DHCP Server A DHCP (Dynamic Host Configuration Protocol) server provides a valid IP address (and the Gateway and DNS ad- dresses) to a DHCP client (PC or device) upon request. The Internet Gateway can act as a DHCP server. To use this feature: •...
  • Page 40 Device Options PC Configuration To use DHCP, you must also configure your PCs to act as DHCP clients. Client support for DHCP is provided in Win 95’s TCP/IP stack. The procedure for enabling this is detailed below. For operating systems other than Win 95, check your system documentation.
  • Page 41 Internet Gateway User Guide Figure 9: IP Address (Win 95) 3. Click on the radio button to obtain an IP address automati- cally, as shown above. 4. Click on the Gateway tab. The Default Gateway Address should be left blank. The DHCP server will provide this information.

  • Page 42: Chapter 7 Access Control

    Chapter 7 Access Control This Chapter explains how to configure and use the Internet Gateway's "Access Control" feature. Overview The optional Access Control feature allows administrators to: • Restrict Internet Access by individual workstations. • Reserve an IP Address for a particular workstation or network device.
  • Page 43 Internet Gateway User Guide • Impose restrictions on the Internet Access enjoyed by the workstation (optional). An example screen is shown below. Figure 10: Access Control Screen Note that the Name drop-down box lists all Workstations previously entered. If none have been entered, this box will be empty.
  • Page 44 Access Control Operations • To Add a New Workstation: Ignore the drop-down box, click the Clear Form button, and enter the Workstation details in the fields provided. Click Add when finished. • To Delete an Existing Workstation: Select the Workstation from the drop-down box, click Get Details to view the information and confirm that this is the correct Workstation, then click the Delete button.

  • Page 45: Workstation Data

    Internet Gateway User Guide Workstation Data Enter a name to identify this work- Workstation station. Name Network Adapter Hardware address for this worksta- tion or LAN device. You can use the Address Windows "Winipcfg" program or your LAN management program to find this address.

  • Page 46: Chapter 8 E-Mail

    Chapter 8 E-Mail This Chapter the use of the E-Mail Account Sharing feature of the Internet Gateway. Overview The Internet Gateway allows many users to share the E-Mail Account(s) provided by your ISP. Up to 4 E-Mail accounts and 50 users are supported. The E-mail address is formed by combining the "User id"...

  • Page 47: Account Information

    Internet Gateway User Guide Account Information To enter data about the E-Mail accounts you wish to share, select E-Mail - E-Mail Accounts from the navigation bar. You will then see a screen like the following: Figure 11: E-Mail Accounts Screen Select the desired account (1..4) Account No.

  • Page 48: User Information

    E-Mail This name is provided by your ISP. POP3 Mail Server Account Name Using a Department name (e.g. Sales) is recommended. The password for the above account. Password User Information To enter information about the users who wish to share E-Mail accounts, select E-Mail from the navigation bar, then Users.
  • Page 49 Internet Gateway User Guide Operations • To Delete an Existing User: Select the user from the drop-down box, click Get Details to view their information and confirm that this is the cor- rect user, then click the Delete button. • To Change an Existing User's Details: Select the user from the drop-down box, click Get Details to view their information, then change any fields you wish.

  • Page 50: Dns Address

    E-Mail The password for the current user. This Password password will be entered into their E-Mail program. Passwords are case sensitive. E-Mail Select the E-Mail account that this user Mail Account is going to share. Account information should have been previously entered. If this setting is ON (Checked), then Set as Recipient when this user retrieves their E-mail,...

  • Page 51: E-Mail Program Configuration

    Internet Gateway User Guide E-Mail Program Configuration Each user wishing to share an E-Mail account must configure their E-Mail program with the following data. The User Name entered in the E-Mail Name User Screen of the Internet Gateway. The full name of the E-Mail account E-Mail Address which is being shared, as provided by your ISP.

  • Page 52: Sharing E-Mail Example

    E-Mail Sharing E-Mail Example Say your name was B. Jones, the Internet Gateway uses its default IP Address (192.168.0.1) and other information was as follows: E-Mail Address greatco@ms02.com as provided by your ISP SMTP Server smtp09.com as provided by your ISP POP3 Server ms02.com as provided by your ISP...
  • Page 53 Internet Gateway User Guide Internet Gateway "Mail Account" Account No. Enable Sharing ON (Yes) POP3 Mail Server Address ms02.com POP3 Mail Server greatco Account Name Password 9087654 Internet Gateway "Mail User" User Name bjones Password Secret064 Mail Account Set as Recipient for ON (Yes) Unrouted Mail E-Mail Program...

  • Page 54: Management Of Shared E-Mail

    E-Mail Management of Shared E-Mail This section describes some common operations which may be required at some time. Changing User Details You can change any data at any time. For example, to move a user from 1 account to another: •...
  • Page 55 Internet Gateway User Guide Retrieving ALL Mail If you wish to retrieve all mail for the shared account, regard- less of who it is addressed to: • Run your E-Mail program, and navigate to the screen showing the details of the shared E-Mail account. •...

  • Page 56: Chapter 9 Status & Monitoring

    Chapter 9 Status & Monitoring This Chapter explains the Status and Moni- toring features of the Internet Gateway. Overview The Internet Gateway allows you to connect to it through the LAN while it is operating, and view the device status, and monitor the operation of each port.
  • Page 57 Internet Gateway User Guide Figure 13: Status Screen...
  • Page 58 Status and Monitoring Data Device Version of the firmware (embedded Firmware Version software) which is currently installed. Technical support staff may ask for this information. The hardware address of this device. Physical Address The hardware ID is used by the Hardware ID manufacturer for identification.

  • Page 59: Dhcp Table

    Internet Gateway User Guide DHCP Table This table will be empty unless DHCP has been "Enabled". If DHCP is being used, this table lists the devices which have been allocated IP Addresses by the DHCP server function. Only IP Addresses in use will be listed. The IP Address which has been IP Address allocated by the DHCP server to the...

  • Page 60: Port Status/Test Screen

    Status and Monitoring Port Status/Test Screen This screen is reached by clicking the Port Status/Test link on the Port Configuration or Advanced Port Settings screens. An example screen is shown below. Figure 14: Port Status & Test...
  • Page 61 Internet Gateway User Guide Operation Select the action you wish to perform, by clicking on the appropriate button. • Hang-up will hang up the modem, if it is currently con- nected • Dial will dial the ISP, if not currently connected. •...
  • Page 62 Status and Monitoring Modem Log This shows the commands sent to the modem, and any status messages returned by the modem. Note that this is not "live"; you must click Refresh to update the information. The following table shows the more common messages, and their meaning.

  • Page 63: Normal Operation

    Internet Gateway User Guide PPP up fail The PPP connection could not be established. PPP up successfully The PPP connection was estab- lished successfully. Stop PPP The PPP connection was termi- nated. This will occur at the end of a session, or an error condition. Try to hang up Attempting to get the modem to hang up.
  • Page 64 Status and Monitoring Error Conditions The following table shows messages which indicate an error condition, and the suggested corrective action. The modem could not obtain a dial tone. No dial tone Check your connections on the phone line and the modem. The number dialed was busy.
  • Page 65 Internet Gateway User Guide This page was deliberately left blank.

  • Page 66: Appendix A Troubleshooting

    Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some problems that may arise and possible solutions to them. If you follow the suggested steps and the Internet Gateway still does not function properly, contact your dealer for further advice.
  • Page 67 Internet Gateway User Guide 192.168.0.254 and thus compatible with the Internet Gateway's default IP Ad- dress of 192.168.0.1. In Windows, you can check your PC's IP Address by using Control Panel- Network to check the Properties for the TCP/IP protocol. Problem 2 When I enter a URL or IP address I get a time out error.
  • Page 68 A - Troubleshooting ine the Log. For details of the Log mes- sages, see page 59. Problem 3: My Modem/ISDN TA is working fine with a dial-up connection through the serial port. How do I find what "Initial String" it is using? Solution 3 Use the procedure described in Finding the current Initial String on page 68.
  • Page 69 Internet Gateway User Guide This page was deliberately left blank.

  • Page 70: Appendix B At Commands

    Appendix B AT Commands Required Settings For the Internet Gateway to function correctly, the modem or ISDN TA must be set as follows. Setting AT Command Fixed baud rate setting AT&B1 RTS/CTS flow control AT&K3 DCD to track the presence of a carrier AT&C1 DTR off to hang-up modem AT&D2...

  • Page 71: Finding The Current Initial String

    Internet Gateway User Guide Finding the current Initial String If your modem or ISDN TA is already working correctly under Windows 95, using the PC's serial port, you can use the fol- lowing procedure to find the initialization string. 1. Select My Computer, then Dial-Up Networking. 2.
  • Page 72 B - AT Commands Figure 16:- Advanced Connection (W95) 5. Check the option Record a log file. Then click OK and exit. 6. Use Dial-up Networking to make your on-line connection normally. A log file MODEMLOG.TXT will be created in your Windows directory.

  • Page 73: At Commands

    Internet Gateway User Guide AT Commands Most modems use the standard AT commands, as shown in the following tables. Consult the manual for your modem or ISDN TA to see what AT commands it supports. Basic AT Command Set Command Description <any key>...
  • Page 74 B - AT Commands Wait for 5-second silence before proceed- ing, otherwise return O ANSWER” Reverse Dial (Originate a call in answer mode) Dial last number ATDL Dial number stored in NVRAM at position ATDSn n. n=0-9 Command mode local echo of keyboard ATEn commands Echo off...
  • Page 75 Internet Gateway User Guide Speaker always on Speaker on after last digit dialed, off at carrier detect Ring volume control, n=0 disables ring ATNn function. n=0-7 Return to on-line state Pulse dial Result code displayed ATQn Modem returns result code Modem does not return result code Return result code but quiet in answer mode (will not show in AT&Vn)
  • Page 76 B - AT Commands Reset the modem and set power-on profile. ATZn n=0-4 Reset modem and load user profile n (0-3) Reset modem and load factory settings Help, Basic command summary Help, Extended AT& command summary AT&$ Help, Extended AT* command summary AT*$...
  • Page 77 Internet Gateway User Guide Extended “AT&” Commands (Includes RTS/CTS Flow Control Commands) Command Description Data rate, terminal-to-modem &Bn &B1 DTE/DCE rate fixed at DTE setting Carrier Detect operations &Cn &C1 Carrier Detect tracks presence of carrier &Dn Data Terminal Ready (DTR) operations &D2 DTR off causes modem to hang up Load the default factory settings,...

  • Page 78: Appendix C Specifications

    Appendix C Specifications IG-100 Dimensions 120mm(W) * 86mm(D) * 30mm(H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Interface: Ethernet 10Base2(BNC) 10BaseT (UTP) Network Protocol: TCP/IP Serial Port: One male DB-9 connector Max. Asynchronous 230.4 Kbps...

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