AT&T SB3014 User Manual page 49

Appendix
Troubleshooting
My caller ID features are not working properly.
If you are using a PSTN line, please refer to the following details:
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller's telephone service providers must use equipment
compatible with the caller ID service.
• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL interference. Contact your DSL
service provider for more information about DSL filters.
If you are using a PBX extension line, please note:
• PBX switches do not transfer caller ID to extension lines. Please contact
your PBX system administrator for more information.
The SB3014 does not receive caller ID while on a call.
• The SB3014 does not support type II caller ID. No caller ID is shown when
the line is already in use during a call.
I have accidentally set my LCD language to Spanish or French, and I don't
know how to change it back to English.
• When the base unit is not in use or on a call, press
enter 364 .
Common cure for electronic equipment.
If the telephone is not responding normally, put the wireless mics on the
charging cradles. If it does not respond, try the following (in the order listed):
1. Disconnect the power to the base unit.
2. Remove the battery from the wireless mics.
3. Wait a few minutes before connecting power to the base unit.
4. Install the battery again and place the wireless mics on the charging
cradles.
5. Wait for the wireless mic to synchronize with the base unit. Allow up to
one minute for this to take place.
45
once, and then