Lorex LNR400 SERIES Instruction Manual

Lorex LNR400 SERIES Instruction Manual

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LNR400 SERIES

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  • Page 1 Instruction Manual LNR400 SERIES...
  • Page 3 Instruction Manual LNR400 SERIES #LX400021; r. 3.0/23574/23574; en-US...
  • Page 4 Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LNR408 (8-channel) LNR416 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...
  • Page 5: Table Of Contents

    General Precautions..............1 Installation................. 1 Service ..................3 Use..................3 LNR400 Series Features ...............4 Getting Started (LNR400 Series) ............6 Front Panel (LNR400 Series) ..............7 Rear Panel (LNR400 Series)..............8 Basic Setup (LNR400 Series) ..............9 Step 1: Connect the IP Cameras ............ 9 Step 2: Connect the Mouse............
  • Page 6 Table of contents 13.3 Using Video Clip Backup ............32 13.4 Viewing Backup Files..............33 13.4.1 Viewing Backup Files on PC ..........33 13.4.2 Viewing Backup Files on Mac ........... 36 Managing Passwords and User Accounts..........39 14.1 Changing Passwords..............39 14.2 Adding Users ................
  • Page 7 Table of contents 15.3.17 Configuring the Snapshot Schedule ........67 15.3.18 Configuring Holidays............67 15.3.19 Formatting the Hard Drive ..........68 15.3.20 Configuring Hard Drive Type ..........69 15.3.21 Setting up Hard Drive Mirroring (Advanced) ......69 15.3.22 Configuring Hard Drive Groups (Advanced) ......71 15.3.23 Configuring General System Settings .........
  • Page 8 Table of contents 18.1.2 Connecting to your System on iPhone....... 110 18.1.3 Live View Interface ............111 18.1.4 Controlling PTZ Cameras..........112 18.1.5 Viewing Snapshots and Videos with Local Files ....113 18.1.6 Using Playback Mode on iPhone ........114 18.1.7 Enabling Push Notifications ..........
  • Page 9 Table of contents 19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ... 159 Connecting a PTZ Camera (LNR400 Series) ........163 20.1 Controlling a PTZ Camera (Local NVR) ........163 20.2 Advanced PTZ Controls ............164 20.2.1 Presets ..............165 20.2.2 Tours .................
  • Page 11: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 12 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
  • Page 13: Service

    Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
  • Page 14: Lnr400 Series Features

    LNR400 Series Features Features • Full high definition 1080p recording. • Real-time recording at 30fps per channel. • 8 Built in PoE (Power Over Ethernet) ports providing video and power on a single Ether- net cable. • Automatically detects compatible IP cameras in the network •...
  • Page 15 LNR400 Series Features NOTE Compatible with select Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
  • Page 16: Getting Started (Lnr400 Series)

    Getting Started (LNR400 Series) The system comes with the following components: Remote control NVR (Network Video Recorder) AC power cable (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.
  • Page 17: Front Panel (Lnr400 Series)

    Front Panel (LNR400 Series) 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions. • Channel Indicators: Glow when camera is connected to the corresponding channel. • NET: Glows when network is in normal state. Turns off for network error.
  • Page 18: Rear Panel (Lnr400 Series)

    Rear Panel (LNR400 Series) 1. Power input: Connect the included AC power cable. 2. On / Off switch: Turns the NVR on or off. 3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
  • Page 19: Basic Setup (Lnr400 Series)

    Ethernet cable. The cameras will appear on the NVR without any additional con- figuration when the system starts up. NOTE Compatible with select Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support Connect IP cameras directly to PoE ports.
  • Page 20: Step 4: Connect The Monitor

    Basic Setup (LNR400 Series) 6.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor.
  • Page 21: Step 7: Verify Camera Image

    • See 16 Connecting to Your System Over the Internet on PC or Mac, page 79. • See 18 Connecting to your System Using Smartphone or Tablet Apps, page 110. Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.
  • Page 22: Quick Access To System Information

    Basic Setup (LNR400 Series) 6.10 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).
  • Page 23: Connecting Cameras To The Local Area Network (Lan)

    NVR before they will show a picture on the monitor or be recorded by the NVR. Follow the steps below to connect the cameras to the NVR over the LAN. NOTE • Compatible with Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support. •...
  • Page 24 Basic Setup (LNR400 Series) Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (visit www.lorextechnology.com for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
  • Page 25 Basic Setup (LNR400 Series) 5. Click Add. The Status indicator turns green to show the camera is successfully connected. 6. Click OK to save changes. NOTE You can also add a camera to a specific channel by hovering the mouse over an empty channel in split- screen view and clicking .
  • Page 26: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...
  • Page 27: Remote Control

    Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...
  • Page 28: Setting The Remote Control Address

    Remote Control 8.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specif- ic system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
  • Page 29: Using The System

    Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.
  • Page 30: Using The Quick Menu

    Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...
  • Page 31 Using the System 2. Configure the following settings as needed: NOTE The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings. • Mirror: Select Enable to flip the image horizontally. •...
  • Page 32: Using The Navigation Bar

    Using the System 9.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the follow- ing options: 1.
  • Page 33: Using Digital Zoom In Live Display

    Using the System To use Quick Playback: 1. Move your mouse to the top of the channel display and click NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi- nutes using the Realtime Play setting in Main Menu>Setting>General.
  • Page 34: Adjusting Camera Zoom & Focus

    Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. 9.7 Adjusting Camera Zoom & Focus Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system. To adjust the camera’s zoom focus: 1.
  • Page 35: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
  • Page 36: Recording

    Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...
  • Page 37: Configuring Hard Drive Overwrite

    Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
  • Page 38: Search (Playback)

    Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
  • Page 39: Playback Controls

    Search (Playback) 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
  • Page 40 Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400021; r. 3.0/23574/23574; en-US...
  • Page 41: Backup

    Backup Backup video files to external USB thumb drive (not included) or self-powered USB exter- nal hard drive (not included). NOTE USB external hard drives (not included) must be formatted in the FAT32 file format to be used with the system.
  • Page 42: Backing Up Video

    VLC Media Player is a free software available from www.videolan.org. VLC Media Player is not supported by Lorex. • Start Time/End Time: Select the start and end time for your search. 5. Click Add. A list of files that match your search criteria appears.
  • Page 43: Viewing Backup Files

    Backup 2. Start playing back video using the steps in 12.1 Playing Back Video from the Hard Drive, page 28. 3. Click to mark the beginning of the video clip. Click again to mark the end of the video clip. 4.
  • Page 44 Backup 2. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1.
  • Page 45 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
  • Page 46: Viewing Backup Files On Mac

    Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 13.4.2 Viewing Backup Files on Mac A Video Player for Mac is available from www.lorextechnology.com/support.
  • Page 47 Backup 4. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1.
  • Page 48 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Take a snapshot from the video file. •...
  • Page 49: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
  • Page 50: Adding Users

    Managing Passwords and User Accounts 14.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
  • Page 51: Deleting Users

    Managing Passwords and User Accounts 14.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 14.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts.
  • Page 52: Modifying Groups

    Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.
  • Page 53: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.
  • Page 54: Viewing Camera Status

    Remote Device>Firmware. 15.1.4 Upgrading Camera Firmware You can update the firmware for connected IP cameras through the NVR. Firmware up- grades provide enhanced functionality for the cameras. Lorex provides firmware upgrades for free from www.lorextechnology.com/support. To upgrade the camera firmware: 1.
  • Page 55: Recording

    Using the Main Menu 3. Insert the USB thumb drive (not included) into a USB port on the system. 4. Right-click and select Main Menu. Click and select Remote Device>Upgrade. 5. Click Select. Select the firmware file on the USB drive and click OK. 6.
  • Page 56: Configuring Snapshot Recording Settings

    Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Resolution: Select the resolution that you want to use to record the selected chan- nel.
  • Page 57: Creating Custom Channel Names

    Using the Main Menu NOTE In order to enable Snapshot recording, the following menu options must be configured: • The Snapshot schedule must be enabled for times that you would like to save snapshots. See 15.3.17 Configuring the Snapshot Schedule, page 67. •...
  • Page 58 Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. #LX400021; r. 3.0/23574/23574; en-US...
  • Page 59: Info

    Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...
  • Page 60: Version

    Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.
  • Page 61: Online Users

    Using the Main Menu • Camera Masking: Camera masking alarm has been triggered (e.g. someone has cov- ered the camera lens). • Motion Detect: Shows channels with active motion alarms. • IPC Ext Alarm: Alarm/sensor device (not included) connected to camera has been triggered.
  • Page 62: Test

    Using the Main Menu 15.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
  • Page 63 Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.
  • Page 64: Setting

    Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. NOTE The WiFi menu is not supported.
  • Page 65: Configuring System Ports (Connection)

    Using the Main Menu 2. Check DHCP (recommended) to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address. If you uncheck DHCP, configure the following: • IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the same IP address.
  • Page 66: Configuring Ddns Settings

    Using the Main Menu 15.3.4 Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 151 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration.
  • Page 67 2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Check Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting. 2. Configure the following: •...
  • Page 68: Configuring Switch Settings (Advanced)

    Using the Main Menu If you want to use your own email server (advanced): 1. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. • Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
  • Page 69: Event

    Using the Main Menu 4. Click OK. Click Save to save changes. The system will restart. 15.3.7 Event The Event menu allows you to configure settings for motion detection, video loss, and sys- tem warnings. 15.3.8 Configuring Motion Detection Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search.
  • Page 70 Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera’s live view. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
  • Page 71: Configuring Video Loss Settings

    Using the Main Menu 8. Configure the following system actions when motion is detected: • Alarm Out: Check the box to activate alarm output devices (not included) when the selected channel detects motion. Select the alarm output devices will be activated when motion is detected.
  • Page 72: Configuring Alarm Input Devices

    Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.
  • Page 73: Controlling Alarm Output Devices

    Using the Main Menu 2. Configure the following to activate an alarm input device: • Alarm In: Select the alarm input port the device is connected to. • Enable: Check to enable the alarm input device connected to the selected port. •...
  • Page 74: Configuring Hard Drive Warnings

    Using the Main Menu To control alarm output devices: • To enable alarm output devices, select Schedule or Manual for each device you would like to enable. Select Stop to disable the alarm output device. Click OK to save changes. •...
  • Page 75: Storage

    Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...
  • Page 76: Configuring Pre-Recording

    Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
  • Page 77: Configuring The Snapshot Schedule

    Using the Main Menu 15.3.17 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3.
  • Page 78: Formatting The Hard Drive

    Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.
  • Page 79: Configuring Hard Drive Type

    Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 15.3.20 Configuring Hard Drive Type The system supports the following hard drive types: •...
  • Page 80 • Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 21 LNR400 Series Hard Drive Installation, page 168. To set up hard drive mirroring: 1. From the Main Menu, click and then click Storage>HDD Manager.
  • Page 81: Configuring Hard Drive Groups (Advanced)

    Two hard drives must be installed in the system to use hard drive groups, and both hard drives must be formatted as Read-write hard drives. For details on installing hard drives, see 21 LNR400 Series Hard Drive Installation, page 168.
  • Page 82: Configuring General System Settings

    Using the Main Menu 5. From the Main Menu, click and then click Storage>HDD Advance>Main Stream. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply. 6. Click the Sub Stream tab. For each channel, select the hard drive group you would like to record the sub stream (reduced quality) video and then click Apply.
  • Page 83: Setting The Monitor Resolution (Display)

    Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See 8.1 Setting the Remote Control Address, page 18.
  • Page 84: Saving Your System Configuration To A Usb Thumb Drive

    Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution.
  • Page 85: Setting The System To Factory Defaults

    Using the Main Menu To save your system configuration to a USB thumb drive: 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration.
  • Page 86: Upgrading Firmware From Usb

    Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.27 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
  • Page 87 Using the Main Menu 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION #LX400021; r. 3.0/23574/23574; en-US...
  • Page 88: Shutdown

    Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.
  • Page 89: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. NOTE •...
  • Page 90: Step 2 Of 3: Obtain The System's Device Id

    Connecting to Your System Over the Internet on PC or Mac 3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 91 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400021;...
  • Page 92 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
  • Page 93 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
  • Page 94: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
  • Page 95: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
  • Page 96: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view. Start/stop tour: Click to start the tour.
  • Page 97: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
  • Page 98: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode.
  • Page 99: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.
  • Page 100: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset. •...
  • Page 101: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 17.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
  • Page 102 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings. •...
  • Page 103: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. • Digital zoom: Click to enable digital zoom mode.
  • Page 104: Downloading Video To Your Computer Hard Drive

    Using FLIR Cloud™ Client for PC or Mac 16. Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading. 17. Search: Search for video on the selected channels based on the search parameters you set.
  • Page 105: Alarm

    Using FLIR Cloud™ Client for PC or Mac NOTE To retrieve downloaded video files: • PC Users: Browse to the folders listed in General>File. • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents.
  • Page 106: Log

    Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.
  • Page 107: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for. •...
  • Page 108 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
  • Page 109: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click and then click Devices overview: 1.
  • Page 110: Device Config

    Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 17.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
  • Page 111 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion. •...
  • Page 112 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
  • Page 113: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms. 6.
  • Page 114: Account

    Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view. 5.
  • Page 115 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
  • Page 116: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 17.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.
  • Page 117: General

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 17.15 General The General menu is where you can configure application settings for the client software. To access the General menu: •...
  • Page 118: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings. •...
  • Page 119: Version

    Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms. •...
  • Page 120: Connecting To Your System Using Smartphone Or Tablet Apps

    Connecting to your System Using Smartphone or Tablet Apps The system is compatible with iPhone, iPad and Android devices. Platform App Name Get App From iPhone/iPad FLIR Cloud™ Apple App Store Android FLIR Cloud™ Google Play Store www.lorextechnology.com/support for the latest list of supported apps and devices. 18.1 iPhone FLIR Cloud™...
  • Page 121: Live View Interface

    Connecting to your System Using Smartphone or Tablet Apps 5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label. 5.2.
  • Page 122: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
  • Page 123: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4.
  • Page 124: Using Playback Mode On Iphone

    Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.
  • Page 125: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
  • Page 126 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400021;...
  • Page 127: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
  • Page 128: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
  • Page 129: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
  • Page 130 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
  • Page 131: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 132: Adding Devices Using An Ip Or Ddns Address (Advanced)

    Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap . Tap OK to confirm. 18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
  • Page 133 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
  • Page 134: Ipad

    Connecting to your System Using Smartphone or Tablet Apps 18.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
  • Page 135: Live View Interface

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device. Under Device ID, manually enter the Device ID printed on the label. 6.2.
  • Page 136: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
  • Page 137: Using Playback Mode On Ipad

    Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
  • Page 138 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
  • Page 139: Using Local File To View Manual Recordings

    Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.
  • Page 140: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 18.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
  • Page 141 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400021;...
  • Page 142: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
  • Page 143: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps 18.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
  • Page 144: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 18.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 145 Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.
  • Page 146: Using The Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Tap a camera from the E-map to open. 18.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1. From live view, tap then 2.
  • Page 147 Connecting to your System Using Smartphone or Tablet Apps • You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device’s local IP address. • To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • Page 148 Connecting to your System Using Smartphone or Tablet Apps 6.6. Password: Enter the system’s Password (default: 000000) 6.7. Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8.
  • Page 149: Android

    Connecting to your System Using Smartphone or Tablet Apps 18.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
  • Page 150: Live View Interface

    Connecting to your System Using Smartphone or Tablet Apps 5.2. Name: Choose a name for your system of your choice. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4. User Name: Enter the system’s Username (default: admin). 5.5. Password: Enter the system’s Password (default: 000000). 6.
  • Page 151: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.
  • Page 152: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
  • Page 153 Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
  • Page 154: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 18.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
  • Page 155: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
  • Page 156 Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.
  • Page 157: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 18.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 158: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 159: Adding Devices Using An Ip Or Ddns Address (Advanced)

    Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap . Tap OK to confirm. 18.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
  • Page 160 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
  • Page 161: Ddns Setup (Advanced)

    DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using , FLIR Cloud™ see 16 Connecting to Your System Over the Internet on PC or Mac, page 79.
  • Page 162: Step 2 Of 3: Obtain The System's Local Ip Address

    DDNS Setup (Advanced) 3. Reconnect the power adapter to power the system back on. 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (de- fault: admin) and password (default: 000000).
  • Page 163 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
  • Page 164: Ddns Setup-Access Your System Remotely Over The Internet

    DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...
  • Page 165: Step 1 Of 4: Port Forwarding

    Step 1. 2. The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 166 DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. NOTE Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address.
  • Page 167 Click Save Warranty. 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS.
  • Page 168 9. Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to ena- ble remote access to your system. Record your information below:...
  • Page 169: Step 3 Of 4: Enable Ddns On The System

    DDNS Setup (Advanced) 19.2.3 Step 3 of 4: Enable DDNS on the System To enable DDNS in your System: 1. Right-click and click Main Menu. Enter the system password if prompted. 2. Click and then click Network>DDNS. 3. Check Enable. 4.
  • Page 170 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400021; r. 3.0/23574/23574; en-US...
  • Page 171 DDNS Setup (Advanced) 5.1. Check By IP/Domain to add a system using the DDNS address. 5.2. Device Name: Choose a name for your system of your choice. 5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.lorexddns.net 5.4.
  • Page 172 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
  • Page 173: Connecting A Ptz Camera (Lnr400 Series)

    Connecting a PTZ Camera (LNR400 Series) You can connect PTZ cameras (not included) to the system. You must use Lorex IP PTZ cameras with the system. Lorex IP PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras.
  • Page 174: Advanced Ptz Controls

    Connecting a PTZ Camera (LNR400 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera.
  • Page 175: Presets

    Connecting a PTZ Camera (LNR400 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Reset: Click to move the camera to the home position.
  • Page 176: Pattern

    Connecting a PTZ Camera (LNR400 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. NOTE Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 20.2.3 Pattern...
  • Page 177 Connecting a PTZ Camera (LNR400 Series) 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400021; r. 3.0/23574/23574; en-US...
  • Page 178: Lnr400 Series Hard Drive Installation

    LNR400 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can install up to two hard drives up to a maximum size of 4TB each. 21.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.
  • Page 179: Removing The Hard Drive

    LNR400 Series Hard Drive Installation 5. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system.
  • Page 180: Formatting Hard Drives

    LNR400 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system.
  • Page 181 LNR400 Series Hard Drive Installation CAUTION Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. To format the hard drive: 1. From the Main Menu, click and then click Storage>HDD Manager.
  • Page 182: Recording Audio

    The MIC IN/OUT ports on the rear panel of the system are not supported and cannot be used for audio recording. Audio recording without consent is illegal in certain jurisdictions. Lorex Technology Inc. assumes no liabil- ity for use of its products that does not confirm with local laws.
  • Page 183: Step 2 Of 2: Configuring Audio Recording

    Recording Audio Option B: Connect a camera with audio input. NOTE The microphone must have its own power source. 22.2 Step 2 of 2: Configuring audio recording 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.
  • Page 184: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions •...
  • Page 185 Troubleshooting Error Possible Causes Solutions • There is no picture on moni- • Monitor/TV not detected by • Power off the monitor/TV and tor/TV after connecting it to system. system. Power on the moni- the system. tor/TV, and then power on the system.
  • Page 186: Lnr400 Series System Specifications

    8 Alarm IN Alarm OUT 3 Alarm OUT 1920×1080, 1280×1024, 1280×720, 1024×768 Video Output Resolution PTZ Control Lorex IP PTZ cameras only 24.3 Display Display Split 8 ch: 1/4/8/9 16 ch: 1/4/8/9/16 Live Display Speed 8 ch: 240FPS NTSC, 200 PAL...
  • Page 187: Playback And Backup

    LNR400 Series System Specifications Record Rate NTSC 8 ch: 240FPS @ 1080p 16 ch: 480FPS @ 1080p 8 ch: 200FPS @ 1080p 16 ch: 400FPS @ 1080p Recording Resolution Setting Per camera for different resolutions Recording Quality Control 6 levels...
  • Page 188: General

    Total 16ch Per channel As our products are subject to continuous improvement, Lorex Corporation and its subsid- iaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE #LX400021; r. 3.0/23574/23574; en-US...
  • Page 189: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 192 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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