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Instruction Manual LHV2000 Series #LX400060; r.30328/35049; en-US...
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Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following model: LHV2116 (16-channel) LHV2216 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...
Quick Access to System Information ........... 12 6.11 Connecting Cameras ............... 13 6.11.1 Camera Compatibility............ 13 6.11.2 About Lorex MPX Cameras ..........13 6.11.3 Installing Cameras............13 6.11.4 Connecting Camera Extension Cables......14 6.11.5 Extension Cable Options ..........15 Mouse Control ................16 Remote Control ................
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Table of contents Backup................... 31 13.1 Formatting the USB Thumb Drive ..........31 13.2 Backing up Video..............32 13.3 Using Video Clip Backup ............33 13.4 Viewing Backup Files............... 34 13.4.1 Viewing Backup Files on PC ........... 34 13.4.2 Viewing Backup Files on Mac ......... 36 Managing Passwords and User Accounts...........
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Table of contents 15.3.21 Saving Your System Configuration to a USB Flash Drive ................. 68 15.3.22 Setting the System to Factory Defaults......69 15.3.23 Upgrading Firmware from USB........70 15.4 Shutdown................71 Connecting to Your System Over the Internet on PC or Mac ....72 16.1 System Requirements..............
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Removing the Hard Drive............149 20.2.1 LHV2104 / LHV2108 / LHV2116 ........149 20.2.2 LHV2216..............150 20.3 Formatting Hard Drives ............151 Connecting a PTZ Camera (LHV2000 Series) ........152 21.1 Controlling a PTZ Camera (Local DVR)........153 21.2 Advanced PTZ Controls ............154 21.2.1 Presets ..............
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Recording Audio ................157 22.1 Step 1 of 2: Connecting a Self-powered Microphone..... 157 22.2 Step 2 of 2: Configuring Audio Recording ........157 Troubleshooting ................159 LHV2000 Series System Specifications ..........161 Notices..................164 25.1 FCC/IC Notice..............164 25.2 Modification................. 164 25.3...
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. How- ever, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
Important Safeguards 6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Important Safeguards 2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into the product. •...
• Dual streaming to conserve bandwidth NOTE Compatible with Lorex 1080p MPX, 720p HD cameras, or analog security cameras. For a list of compatible cameras, please visit www.lorextechnology.com/support. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
Getting Started (LHV2000 Series) The system comes with the following components: Remote control DVR (Digital Video Recorder) 12V DC power supply (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model.
Front Panel (LHV2000 Series) 4.1 LHV2104 / LHV2108 / LHV2116 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions. • NET: Glows when network is in normal state. Turns off for network error.
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Front Panel (LHV2000 Series) 2. Playback buttons: • Previous file: Press to skip to the previous video file on the system. • Next file: Press to skip to the next video file on the system. • Slow: Press to slow playback / decrease playback speed.
Camera (LHV2000 Series), page 152 for more details. NOTE Lorex 1080p MPX and 720p wired HD PTZ cameras can accept commands directly via the video cable. 6. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
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Camera (LHV2000 Series), page 152 for more details. NOTE Lorex 1080p MPX and 720p HD PTZ cameras can accept commands directly via the video cable. 4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. 5. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.
• Connect cameras to the Video Input ports on the rear panel of the DVR. NOTE Connect Lorex 1080p MPX, 720p HD, or analog cameras to the system. For a list of compatible cameras, please visit www.lorextechnology.com/support. Push and twist the BNC connector clockwise to secure it to the BNC port.
Basic Setup (LHV2000 Series) • Connect a VGA cable (not included) from the VGA port to the monitor. 1. VGA port. 2. HDMI port. 6.5 Step 5: Connect the Power Adapter and Power on the DVR 1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.
• See 16 Connecting to Your System Over the Internet on PC or Mac, page 72. • See 18 Connecting to your System Using Smartphone or Tablet Apps, page 100. Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.
Lorex MPX cameras transmit high-definition video over BNC cable (such as RG59). They use analog signals and can transmit video signals over long cable runs. Lorex MPX cameras use a proprietary analog standard that only works with Lorex MPX DVRs. MPX is not compatible with HD-SDI equipment.
Basic Setup (LHV2000 Series) 2. Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations).
Basic Setup (LHV2000 Series) To connect or remove a BNC connector: • Push the BNC connector firmly into the BNC port and simultaneously twist the con- nector clockwise to tighten. • To remove a BNC connector from a BNC port, push and simultaneously twist the con- nector counter-clockwise to loosen the BNC connector.
Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar.
Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...
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Remote Control To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000). 2. Click and then click Setting>General>General. 3. Under Device No., enter the address number you would like to assign to the remote control.
Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.
Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...
Using the System 2. Adjust the following color settings: • Saturation • Brightness • Contrast • Chroma (Tint) • Sharpness 3. Click OK to save changes. 9.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: •...
Using the System To access the Camera Toolbar: • Move the mouse to the top of the channel display. The Camera Toolbar has the follow- ing options: 1. Quick Playback. 2. Digital Zoom. 3. Real-time backup. 4. Snapshot. 5. Mute/Unmute. 9.5.1 Using Quick Playback Quick Playback is used to playback the last 5~60 minutes of video from the selected channel.
Using the System 3. Click again to end Real-time Backup. The file is saved to your USB device. NOTE If the system prompts you to log in, you will need to click again to start Real-time Backup after logging in. 9.6 Using the Virtual Keyboard The Virtual Keyboard is used to input text or numeric values in certain menus.
Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
Recording By default, the system is set to immediately record video from connected cameras con- tinuously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...
Recording 3. Under Sub Stream, select how the system will record the Sub Stream for each channel. • Schedule: Sub Stream Recording will follow the recording schedule. • Manual: The system will record the Sub Stream continuously as long as this op- tion is checked.
Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
Search (Playback) 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. 12.4 Using Smart Search Smart Search makes it easy to review motion events in specific zones of your video stream.
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Search (Playback) 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again. #LX400060; r.30328/35049; en-US...
Backup Backup video files to external USB flash drive (not included) or self-powered USB exter- nal hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.
• File Format: Select DAV to save files to .dav format. You can playback .dav files using the Lorex video player software. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
Backup 6. Check files you would like to backup and then click Backup. Wait for the backup to complete. NOTE HD video files saved on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the top of the screen.
Backup 13.4 Viewing Backup Files 13.4.1 Viewing Backup Files on PC You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
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Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
Backup 13.4.2 Viewing Backup Files on Mac You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab. To view backup video files using the Player on Mac: 1.
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Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...
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Backup 8. Config: Click to open the configuration menu for the player. From here you can con- trol the default file formats and save locations for snapshots and control the aspect ratio. 9. About: Click to see version information for the Player software. #LX400060;...
Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Managing Passwords and User Accounts 8. Click OK to save changes. 14.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
Managing Passwords and User Accounts Now, you can log in to the system locally, or remotely using the user name and password you created. When logging into the system with a user account, the user will only have access to the menus you assigned. 14.3 Modifying Users 1.
Managing Passwords and User Accounts 5. Click Add Group. 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts assigned to this group can not be given any permissions the group does not have.
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Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin and user groups cannot be deleted from the system. #LX400060; r.30328/35049; en-US...
Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is ad- min and the password is 000000. 1.
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Using the Main Menu records lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs. To configure recording quality: 1. From the Main Menu, click and select Recording>Recording.
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Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Type: For the Main Stream, you can set different recording quality settings for Continuous, MD (Motion Detect), and Alarm recording.
Using the Main Menu 15.1.3 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera.
Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. 15.1.5 Selecting Cable Type (Advanced) The default settings in this menu should work well for almost all types of installations. This menus should only be used to troubleshoot issues with picture quality caused by ca- bling with a resistance higher than 10Ω...
Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...
Using the Main Menu To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system. To access the Version menu: •...
Using the Main Menu 15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices. To access Online Users: • From the Main Menu, click and then select Network. 15.2.6 Load The Load menu shows you the network traffic your system is sending and receiving.
Using the Main Menu To access Test: • From the Main Menu, click and then select Network>Test. 15.2.8 BPS The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system. To access BPS: •...
Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. 15.3.2 Selecting DHCP or Static IP Address (TCP/IP) The TCP/IP menu allows you to configure IP address settings.
Up to 3 devices may connect to the system at the same time. 15.3.4 Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 136 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration.
Network>Email. 2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Check Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting. #LX400060; r.30328/35049; en-US...
Using the Main Menu 2. Configure the following: • Receiver: Enter the email address that will receive alerts. • Sender: Enter the sender’s email address. • Subject: Enter the subject line for the email alert. • Attachment: Check to include a jpg image attachment of the camera. NOTE You must enable the Snapshot option for motion detection on each camera you would to receive attachments.
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Using the Main Menu 1. From the Main Menu, click and then click Event>Motion>Motion Detect. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. #LX400060; r.30328/35049; en-US...
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Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
Using the Main Menu 8. Configure the following system actions when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cam- eras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.
Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.
Using the Main Menu 15.3.10 Configuring Network Warnings Network warnings will notify you if your system loses connection to the Internet or local network or if there is an issue on your network. To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network.
Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
Using the Main Menu To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3. Under PreRecord, select the duration for pre-recording. 4. Click OK to save settings. 15.3.14 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras.
Using the Main Menu 4. Click OK to save changes. 15.3.15 Configuring Holidays You can set certain days as holidays. Holidays have a special recording schedule. To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3.
Using the Main Menu To format the hard drive: CAUTION Formatting the hard drive erases all data on the hard drive. This step cannot be undone. 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm.
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• Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 20 LHV2000 Series Hard Drive Installation, page 146. To set up hard drive mirroring: 1. From the Main Menu, click and then click Storage>HDD Manager.
Using the Main Menu 5. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels. 6. Click OK to save changes. 15.3.19 Configuring General System Settings You can use the General menu to configure miscellaneous system settings. To configure general settings: 1.
Using the Main Menu 3. Click OK to save changes. 15.3.20 Setting the Monitor Resolution (Display) The Display menu allows you to configure the systems monitor resolution and other dis- play settings. To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display.
Using the Main Menu NOTE This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB flash drive: 1. Insert a USB flash drive (not included) into one of the USB ports. 2.
Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.23 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.
Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. NOTE •...
Connecting to Your System Over the Internet on PC or Mac 3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
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Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: 5.1.
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Connecting to Your System Over the Internet on PC or Mac 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4. User Name: Enter the system User Name (default: admin). 5.5.
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Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional op- tions. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.
Using FLIR Cloud™ Client for PC or Mac Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour. 6. PTZ Controls: Controls for PTZ cameras (not included). See 17.3 Controlling PTZ Cameras, page 80 for details.
Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
Using FLIR Cloud™ Client for PC or Mac 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode.
Using FLIR Cloud™ Client for PC or Mac 2. Click 3. Under Cruise ID, select the number of the tour you would like to configure. 4. (Optional) Under Cruise Name, enter a name for the tour. 5. Use the chart to select which presets you would like to include in the tour and the or- der of presets.
Using FLIR Cloud™ Client for PC or Mac 4. Click to start recording the pattern. 5. Move the camera to the desired end position. Then, click to stop recording the pattern. To run a pattern: 1. Select the pattern number and click 17.3.4 PTZ Scan Scan automatically cycles between a left and right point.
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Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings. •...
Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. • Digital zoom: Click to enable digital zoom mode.
Using FLIR Cloud™ Client for PC or Mac 18. Device list: Select the channels you would like to search or playback video from. 17.6 Downloading Video to your Computer Hard Drive You can download video to your computer hard drive to save important events or share them.
Using FLIR Cloud™ Client for PC or Mac To access Alarms: • Click and then click Alarm menu overview: 1. Number of alarms: Shows the number of open alarms. 2. Alarm list: Shows the list of alarms and information on when they occurred and which systems and channels triggered them.
Using FLIR Cloud™ Client for PC or Mac 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for. 3. Click Search. To view logs from connected systems: 1.
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Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map. •...
Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click and then click Devices overview: 1.
Using FLIR Cloud™ Client for PC or Mac To access the Device Config menu: • Click and then click • Click on a system in the device list to see the settings available for that system and then configure settings as needed. NOTE The settings available depend on the model of system you have.
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Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion. •...
Using FLIR Cloud™ Client for PC or Mac 5. Click Next. 6. In the Period window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file. 2.
Using FLIR Cloud™ Client for PC or Mac 2. Click + to create a new view. 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
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Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
Using FLIR Cloud™ Client for PC or Mac 17.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an indi- vidual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.
Using FLIR Cloud™ Client for PC or Mac 17.15.1 Basic The Basic menu contains general settings for the client software. The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries.
Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings. •...
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Using FLIR Cloud™ Client for PC or Mac the client software, visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab. #LX400060; r.30328/35049; en-US...
Connecting to your System Using Smartphone or Tablet Apps The system is compatible with iPhone, iPad and Android devices. Platform App Name Get App From iPhone/iPad FLIR Cloud™ Apple App Store Android FLIR Cloud™ Google Play Store www.lorextechnology.com/support for the latest list of supported apps and devices. 18.1 iPhone FLIR Cloud™...
Connecting to your System Using Smartphone or Tablet Apps 5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label. 5.2.
Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.
Connecting to your System Using Smartphone or Tablet Apps 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
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Connecting to your System Using Smartphone or Tablet Apps you can select it to open live video or a snapshot attachment from the camera that de- tected motion. NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1.
Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push noti- fications from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
Connecting to your System Using Smartphone or Tablet Apps 2. Tap . Tap OK to confirm. 18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
Connecting to your System Using Smartphone or Tablet Apps 18.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device. Under Device ID, manually enter the Device ID printed on the label. 6.2.
Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
Connecting to your System Using Smartphone or Tablet Apps PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3. Zoom: Tap to zoom the camera in/out. 4. Focus: Tap +/- to adjust the focus. 5.
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Connecting to your System Using Smartphone or Tablet Apps 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback. In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.
Connecting to your System Using Smartphone or Tablet Apps 18.2.6 Using Local File to View Manual Recordings You can view manual recordings saved to your mobile device using the Local File menu. To view manual recordings: 1. From live view, tap then 2.
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Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400060;...
Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
Connecting to your System Using Smartphone or Tablet Apps To create favorites: 1. In Live View, tap to save the cameras that are currently open as a favorite. 2. Enter a name for the favorite and tap OK. To open favorites in Live View: •...
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap Add. 3. Select a .jpg image file on your mobile device. 4. To edit the E-map: 4.1. Select Image: Select a different image file to use for your E-Map. 4.2.
Connecting to your System Using Smartphone or Tablet Apps 1. In live view, tap + on an empty display window and select the E-Map. 2. Tap a camera from the E-map to open. 18.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1.
Connecting to your System Using Smartphone or Tablet Apps To modify a system: 1. Tap a system to select. 2. Tap the system again to open the edit screen. 3. Update the connection details as needed and then tap Start Live View. 18.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
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Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Register Mode and select IP/Domain. Then tap New Device to return to the New Device screen. 6.2. Name: Choose a name for your system of your choice. 6.3. Address: Enter the DDNS or IP address of your device. 6.4.
Connecting to your System Using Smartphone or Tablet Apps 18.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
Connecting to your System Using Smartphone or Tablet Apps 6. Tap Connect. You will be prompted to change the system password. 7. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 8.
Connecting to your System Using Smartphone or Tablet Apps 6.6. Not supported. 6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out. 6.8. Color Settings: Tap to access color controls for the currently selected camera. 7. Manual record: Tap to start/stop manual recording. 8.
Connecting to your System Using Smartphone or Tablet Apps To access Local Files: • Tap to access the Menu, and then tap Local Files. 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4.
Connecting to your System Using Smartphone or Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. 3.
Connecting to your System Using Smartphone or Tablet Apps To access the Event List: • Tap to access the Menu, and then tap Event List. Event List Overview 1. Events: Shows the details of each motion detection event. Long press an event to delete just that event.
Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Live View. 2. Tap , and then tap to open the group. 18.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business.
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Connecting to your System Using Smartphone or Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.
Connecting to your System Using Smartphone or Tablet Apps 18.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: • Tap to access the Menu, and then tap Device Manager. To edit a system: 1.
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Connecting to your System Using Smartphone or Tablet Apps 2.1. Tap Register Mode and select IP/Domain. 2.2. Name: Choose a name for your system of your choice. 2.3. Address: Enter the IP address or DDNS address of your device. 2.4. Client Port: Enter the Client Port (default: 35000).
DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using FLIR Cloud™, see 16 Connecting to Your System Over the Internet on PC or Mac, page 72.
DDNS Setup (Advanced) 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (de- fault: admin) and password (default: 000000). 2. Write down the IP Address of the system. •...
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DDNS Setup (Advanced) 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b). 5. Enter the password for your system (default: 000000) and click OK. 6. If this is the first time you are connecting, you will be prompted to change the system password.
DDNS Setup (Advanced) 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com- patible mobile device with Internet access.
Step 1. 2. The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
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You can also upload a scan, photo, or electronic copy of your receipt or bill of sale. Click Save Warranty. 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS.
9. Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to ena- ble remote access to your system. Record your information below:...
DDNS Setup (Advanced) 2. Click and then click Network>DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User Name, enter your DDNS User Name. 6. Under Password, enter your DDNS Device password. 7.
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DDNS Setup (Advanced) 4. Click Add Device. 5. Enter the following: 5.1. Check By IP/Domain to add a system using the DDNS address. 5.2. Device Name: Choose a name for your system of your choice. 5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net.
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DDNS Setup (Advanced) 6. Click Add. If this is the first time you are connecting, you will be prompted to change the system password. 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on.
LHV2000 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. Depending on your model, you can install: • LHV2104 / LHV2108 / LHV2116: You can replace the hard drive with one up to a maximum size of 4TB.
LHV2000 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system.
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LHV2000 Series Hard Drive Installation 3. Remove the rear panel screws (4x). Remove the cover. 4. Place the hard drive over one of the sets of screw slots on the bottom of the system and then slide the hard drive into place. The SATA connectors on the hard drive should face the center of the unit.
LHV2000 Series Hard Drive Installation 7. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Format- ting Hard Drives, page 151. 20.2 Removing the Hard Drive 20.2.1 LHV2104 / LHV2108 / LHV2116...
LHV2000 Series Hard Drive Installation 6. Replace the cover and cover screws (6x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Format- ting Hard Drives, page 151. 20.2.2 LHV2216...
LHV2000 Series Hard Drive Installation 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Format- ting Hard Drives, page 151.
You can connect PTZ cameras (not included) to the system. You can use1080p MPX, 720p HD, and analog PTZ cameras with the system. Lorex MPX PTZ cameras can ac- cept PTZ commands directly through the video cable. Lorex 1080p MPX and 720p HD PTZ cameras do not require wiring for RS485.
Connecting a PTZ Camera (LHV2000 Series) 2. Click >Setting>Pan/Tilt/Zoom. 3. Under Channel, select the channel your PTZ camera is connected to. 4. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below.
Connecting a PTZ Camera (LHV2000 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera.
Connecting a PTZ Camera (LHV2000 Series) 10. Auto scan: Click to run the selected autoscan. 11. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and Auto Scans. 21.2.1 Presets Presets will save a camera position for quick retrieval.
Connecting a PTZ Camera (LHV2000 Series) 21.2.3 Pattern Patterns automatically cycle the camera between two positions. To create a pattern: 1. Click to open the aux menu. 2. Click the Pattern tab. 3. Under Pattern, enter the pattern you would like to configure.
The system supports one channel of audio recording. You must connect a self-powered microphone (not included). NOTE Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not confirm with local laws. 22.1 Step 1 of 2: Connecting a Self-powered Microphone 1.
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Recording Audio 2. Click and select Recording>Recording. 3. Under Channel, select the channel where the audio-capable camera is connected. 4. Under Audio/Video, check the box on the left to enable audio recording. 5. Under Audio Format, select the format that will be used to record audio. G711a is recommended.
Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The fol- lowing describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions •...
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Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Firmly connect the mouse • Mouse cable is not firmly system. connected to the system. cable to one of the USB Mouse is not connected to ports. the system. •...
LHV2000 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & remote monitoring Number of Channels 4/8/16–channel — 1080p MPX, 720p HD, or ana- log cameras supported Inputs/Ouputs Video IN 4/8/16 x 1Vp-p, CVBS, 75ohms, BNC...
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LHV2000 Series System Specifications Recording Resolution Setting Per camera for different resolutions Recording Quality Control 6 levels Recording Schedule By hour, by day, by recording mode, by motion, by channel Pre Recording Max. 30 Seconds Post Recording Max. 5 Minutes...
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Per channel 30/25 15/12 As our products are subject to continuous improvement, Lorex Corporation and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE #LX400060; r.30328/35049; en-US...
Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is imper- ative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
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Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.