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806f0021-3002ffff • 806f0021-3003ffff
806f0021-3002ffff
Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (PCI 2)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00213002ffff or 0x806f00213002ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the system board.
806f0021-3003ffff
Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (PCI 3)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00213003ffff or 0x806f00213003ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the system board.
382
IBM System x3550 M5 Type 5463: Installation and Service Guide
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Troubleshooting
