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New Rock Technologies HX4E Series User Manual

Voice gateway
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HX4E/MX8A Series Voice Gateway
New Rock Technologies, Inc.
HX4E/MX8A Series Voice Gateway

User Manual

Website:
http://www.newrocktech.com
Email:
gs@newrocktech.com
Document Version: 201506
User Manual

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  • Page 1: User Manual

    HX4E/MX8A Series Voice Gateway User Manual New Rock Technologies, Inc. HX4E/MX8A Series Voice Gateway User Manual Website: http://www.newrocktech.com Email: gs@newrocktech.com Document Version: 201506...

  • Page 2: Amendent Records

    This manual is applicable to New Rock’s HX4E/MX8A series Voice Gateway V340. Copyright © 2015 New Rock Technologies, Inc. All Rights Reserved. All or part of this document may not be excerpted, reproduced and transmitted in any form or by any...

  • Page 3: Table Of Contents

    2.5.2 Trunk Features ............................40 2.5.3 Trunk Batch (Unavailable in the HX4E) ....................42 2.5.4 Trunk Characteristics ..........................43 2.6 Routing ................................46 2.6.1 Digit Map ..............................46 2.6.2 Routing Table ............................48 2.6.3 Examples of Routing Rules ........................51 New Rock Technologies, Inc.
  • Page 4 2.6.4 IP Table ..............................52 2.7 Advanced Configuration ............................53 2.7.1 System..............................53 2.7.2 Auto Provision ............................54 2.7.3 Management System Type ........................55 2.7.4 Security Configuration ..........................56 2.7.5 White list for Accessing Web and Telnet ....................57 2.7.6 Media Stream ............................58 2.7.7 SIP Related Configuration ........................

  • Page 5: Contents Of Figure

    Figure 2-39 Feature Codes Configuration Interface ....................67 Figure 2-40 Clock Service Interface .......................... 70 Figure 2-41 Call Status Interface ..........................72 Figure 2-42 Interface of Call history on FXS ......................72 Figure 2-43 Interface of Call on FXO ........................73 New Rock Technologies, Inc.
  • Page 6 Figure 2-44 SIP Message Count Interface ........................ 73 Figure 2-45 System Status Interface ......................... 74 Figure 2-46 Call Message Interface .......................... 75 Figure 2-47 Interface of System Startup ........................76 Figure 2-48 Manage Log Interface ..........................76 Figure 2-49 Log Saving Interface ..........................77 Figure 2-50 Path Saving Interface ..........................

  • Page 7: Contents Of Table

    HX4E/MX8A Series Voice Gateway User Manual Contents of Table Table 1-1 MX8A and HX4E Series Gateway Hardware Specifications ............... 9 Table 1-2 Configuration Combination of HX4E ......................11 Table 1-3 Description of HX4E Front Panel ......................11 Table 1-4 Description of HX4E Back Panel ......................12 Table 1-5 Indicator Status of HX4E...........................
  • Page 8 Table 2-34 System Status Parameters ........................74 Table 2-35 Log Management Configuration Parameters ..................76...

  • Page 9: Overview

    User Manual Overview 1.1 Product Introduction MX8A and HX4E Series intelligent VoIP Gateways (MX Gateways) are designed to bridge the traditional telecom terminal device into IP networks through SIP or MGCP protocols. The main applications include: For carriers and value-added service providers to provide telephone, fax and voice-band data services ...

  • Page 10: Functions And Features

    User Manual HX4E/MX8A Series Voice Gateway 1.2 Functions and Features Connect analog telephone, PBX, facsimile machine and POS machine to the IP core network, or  PSTN Work with a service platform to provide various telephone supplementary services  Support protocols: SIP, MGCP ...

  • Page 11: Equipment Structure

    HX4E Front Panel Figure 1-1 Description of HX4E Front Panel Table 1-3 Description Power Indicator Indicator of WAN interface Indicator of PC interface FXO/FXS Indicator of FXS port or FXO port HX4E Back Panel Figure 1-2 New Rock Technologies, Inc.

  • Page 12: Mx8A

    User Manual HX4E/MX8A Series Voice Gateway Description of HX4E Back Panel Table 1-4 Description Power interface, 12 VDC input 10/100 M Ethernet Interface, RJ45 10/100 M Ethernet Interface, RJ45 FXO/FXS FXS port or FXO port Indicator Status of HX4E Table 1-5 Indicator Status Description...
  • Page 13 Number of FXO Ports 401A-4FXS 401A-4FXO 401A-2FXS/2FXO MX8A Front Panel Figure 1-3 Description of MX8A Front Panel Table 1-8 Description Power indicator Status indicator Indicator of WAN interface Indicator of AUX interface VOICE Indicators of FXS or FXO port New Rock Technologies, Inc.
  • Page 14 User Manual HX4E/MX8A Series Voice Gateway MX8A Back Panel Figure 1-4 Description of MX8A BackPanel Table 1-9 Description The console port is used for local management and testing. PCs can be connected to device by linking the RS232 port to CON port. Connecting cables need to be produced or purchased.
  • Page 15 Indicator of button: To restore the MX8A to factory default, press the RST for more than 3 seconds and release it when STU turn blinking red. This setting will be valid after rebooting the device. New Rock Technologies, Inc.

  • Page 16: Parameters Setting

    User Manual HX4E/MX8A Series Voice Gateway Parameters Setting 2.1 Login 2.1.1 Obtaining Gateway IP Address MX8A/HX4E Gateways start DHCP service by default, and automatically obtain an IP address on the LAN; you can use the factory-default gateway IP address if it is unable to be obtained (e.g. when connected directly with a computer).

  • Page 17: Gateway Administrator And Operator Rights

    To ensure system security, please choose Tools > Change password and change the password  when you log in for the first time. For details, see 2.10.1 Change Password. New Rock Technologies, Inc.

  • Page 18: Buttons Used On Gateway Management Interface

    User Manual HX4E/MX8A Series Voice Gateway 2.2 Buttons Used on Gateway Management Interface Save buttons are at the bottom of the configuration screens. It is used to submit configuration information. Users click the Save button after completion of parameter configuration on a page. A success prompt will appear if configuration information is accepted by the system;...
  • Page 19 When the connection mode is "DHCP" or "PPPoE", the device uses the automatically server address obtained IP address of the DNS server. automatically Use the following Use the DNS server addresses specified manually. DNS server address New Rock Technologies, Inc.

  • Page 20: Vlan

    User Manual HX4E/MX8A Series Voice Gateway Name Description Primary DNS If Use the following DNS server address is selected, the network IP address of the Server Primary DNS server must be entered, and there is no default value. Secondary DNS If Use the following DNS server address is selected, the network IP address of the Server Secondary DNS server can be entered, and there is no default value.
  • Page 21 Multi-service VLAN: The device can configure different VLAN information for  the voice service (SIP signaling and RTP/T.38 media stream) and the management service (HTTP, Telnet, TR069, and SNMP) and includes a different VLAN tag in a data packet of a different service. New Rock Technologies, Inc.

  • Page 22: System

    User Manual HX4E/MX8A Series Voice Gateway Name Description Voice VLAN VLAN to which the voice service (SIP signaling and RTP/T.38 media stream) belongs. None: disable the voice VLAN  Mode 1: SIP and RTP/T.38 are on the same VLAN  Mode 2: SIP and RTP/T.38 are on different VLANs ...
  • Page 23 The gateways provide the following processing modes after detecting hook flash from subscriber terminals: Internal: the hook flash event will be handled internally; Server(RFC 2833): transmitting the hook flash to platform with RFC 2833; Server (SIP INFO): transmitting the flash-off to platform with SIP INFO. New Rock Technologies, Inc.

  • Page 24: Sip

    User Manual HX4E/MX8A Series Voice Gateway Name Description DTMF Transmission modes of DTMF signal supported by the gateways include RFC 2833, transmission Audio and SIP INFO. The factory default value is RFC 2833. method RFC 2833: separate DTMF signal from sessions and transmit it to the platform ...
  • Page 25 When a domain name is used, you can fill in a backup IP address in Backup SIP proxy server in the High Availability configuration. This allows the device to failover to the IP address if the domain name resolution service fails. New Rock Technologies, Inc.

  • Page 26: High Availability

    User Manual HX4E/MX8A Series Voice Gateway Name Description Subdomain This domain name will be used in INVITE messages. If it is not set here, the gateways name will use the IP address or domain name of the proxy server as the user-agent domain name.

  • Page 27: Mgcp

    The gateways use SIP protocol by default. When the gateways need to interface with MGCP protocol -based softswitch platform, set the relevant parameters here. After login, click Basic > MGCP tab to open the configuration interface. New Rock Technologies, Inc.
  • Page 28 User Manual HX4E/MX8A Series Voice Gateway MGCP Configuration Interface Figure 2-14 MGCP Configuration Parameters Table 2-9 Name Description Signaling port Configure the UDP port for transmitting and receiving MGCP messages, and the default value is 2427. Note: The signaling port number can be set in the range of 1-9999, but cannot conflict with the other port numbers used by the equipment.

  • Page 29: Foip

    Keep connection when Select if the gateways actively cancel connection disconnect when subscribers on-hook hook on, and default not selected. 2.3.8 FoIP After login, click the label of Basic > FoIP to open this interface. New Rock Technologies, Inc.
  • Page 30 User Manual HX4E/MX8A Series Voice Gateway Fax Configuration Interface Figure 2-15 Fax Configuration Parameters Table 2-10 Name Description Initial offer Codec Go to Basic > System page to configure by clicking Edit. For details, see 2.3.4 System. Media port Min. RTP port Go to Advanced >...

  • Page 31: Line

    Set the transmission gain of T.38 fax, with the default of 0dB. 2.4 Line 2.4.1 Phone Number Only a gateway with FXS ports can display this interface. After login, click Line > Phone number tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 32: Subscriber Line Features

    User Manual HX4E/MX8A Series Voice Gateway Configuration Interface for Phone Number Figure 2-16 Configuration Parameters of Phone Number Table 2-11 Name Description FXS 1st line No. This number is used for the batch setup of consecutive number of subscriber line. Click Batch after filling in initial number, the number of Line 1 adopts initial number;...
  • Page 33 If Registration is selected, users must enter the authentication password for registering of password this line here. Note: The following features are valid only in SIP protocol. When the gateways use MGCP protocol, features are controlled by the proxy server without the need for setting on the gateway. New Rock Technologies, Inc.
  • Page 34 User Manual HX4E/MX8A Series Voice Gateway Name Description Hot line Select if the gateway is required to automatically dial out the hotline number after offhook. By default, hot line is disabled. Disable hot line: close this feature.  Hot line: automatically dial out the hotline number after offhook. ...

  • Page 35: Subscriber Line Batch (Unavailable On The Hx4E)

    Step 1 Click , the following interface is shown. Choose batch configured features and click OK. Step 2 Click to activate this function to configure this parameter. For details of the parameter, see Line > Feature. New Rock Technologies, Inc.

  • Page 36: Subscriber Line Characteristics

    User Manual HX4E/MX8A Series Voice Gateway Feature Batch Configuration Interface Figure 2-18 2.4.4 Subscriber Line Characteristics Only a gateway with FXS ports can display this interface. After login, click Line > feature tab to open the configuration interface. www.newrocktech.com...
  • Page 37 Set the voice volume gain toward FXS port side, the default is -3. Taking decibel as the unit, setting range is -6 ~ +3 decibels. -3 means declining of 3 decibels; +3 denotes the amplification of 3 decibels. New Rock Technologies, Inc.
  • Page 38 User Manual HX4E/MX8A Series Voice Gateway Name Description Impedance Select the parameter of FXS port line impedance and the default value is 600 ohm. The optional values as below: Complex (default value)  600 (ohm)  900 (ohm)  Hook flash time Used by the gateway to detect Hook Flash event, the default is 75 milliseconds.

  • Page 39: Trunk

    Configure ring patterns for ring cadence 4. It is used with Alert-Info 4. patterns for ring cadence 4 2.5 Trunk 2.5.1 Phone Number Only a gateway with FXO ports can display this interface. After login, click Trunk > Phone number tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 40: Trunk Features

    User Manual HX4E/MX8A Series Voice Gateway Phone Number Configuration Interface Figure 2-20 Configuration Parameters of FXO Phone Number Table 2-14 Name Description FXO 1st line No. This number is used for the fast setup of consecutive number of trunk line. Click Batch after filling in initial number, the number of Line 1 adopts initial number;...
  • Page 41 This parameter is displayed only when multi port is selected in page Advanced > SIP. Registration Select if this trunk registers with the SIP registration server. By default, this is not selected. Password If Registration is selected, the authentication password for register of this line must be entered here. New Rock Technologies, Inc.

  • Page 42: Trunk Batch (Unavailable In The Hx4E)

    User Manual HX4E/MX8A Series Voice Gateway Name Description Note: The following features are valid only in SIP protocol. When the gateways use MGCP protocol, the control of all call services is provided by the proxy server without the need of these setting. Inbound handle The gateways provide three scenarios for handling incoming calls on the FXO trunk: Binding: when a telephone call comes to the FXO port, the gateways will route the...

  • Page 43: Trunk Characteristics

    HX4E/MX8A Series Voice Gateway User Manual Trunk Batch Configuration Interface Figure 2-22 2.5.4 Trunk Characteristics Only a gateway with FXO ports can display this interface. After login, click Trunk > Advanced tab to open the configuration interface. New Rock Technologies, Inc.
  • Page 44 User Manual HX4E/MX8A Series Voice Gateway Trunk Characteristics Configuration Interface Figure 2-23 Trunk Characteristics Configuration Parameter Table 2-16 Name Description Gain to IP This parameter is used to adjust the volume of the voice sent from the PSTN to the device.
  • Page 45 Set the interval time of busy tone, the default is 350 in milliseconds. Detect To detect dual-frequency busy tones. dual-frequency busy tones Busy tone frequency If Detect dual-frequency busy tones is enabled, you need to specify the frequency to be detected. Unit: Hz. New Rock Technologies, Inc.

  • Page 46: Routing

    User Manual HX4E/MX8A Series Voice Gateway 2.6 Routing 2.6.1 Digit Map After login, click Routing > Digit Map tab to open the dialing rules interface. Configuration Interface for Digit map Figure 2-24 Dialing rules are used to effectively judge if the received number sequence is completed for terminating receiving numbers and sending received numbers.
  • Page 47 17911 (e.g.) Send away when the set number, like 17911, is received. Dial rules by default as follows: 01[3-5,7,8]xxxxxxxxx 010xxxxxxxx 02xxxxxxxxx 0[3-9]xxxxxxxxxx 11[0,2-9] 111xx 123xx 95105xxx 95xxx 100xx 1[3-5,7,8]xxxxxxxxx [2-3,5-7]xxxxxxx 8[1-9]xxxxxx 80[1-9]xxxxx 800xxxxxxx 4[1-9]xxxxxx 40[1-9]xxxxx 400xxxxxxx xxxxxxxxxx.T New Rock Technologies, Inc.

  • Page 48: Routing Table

    User Manual HX4E/MX8A Series Voice Gateway 2.6.2 Routing Table After login, click Routing > Routing Table tab to open the configuration interface. Routing Table Configuration Interface Figure 2-25 Click to open the illustrative interface for routing configuration. The routing table with a capacity of 500 rules provides two functions including number transformation and call routing assignment.
  • Page 49 Add 8888 at the end of the calling number starting with 6120 for calls from an FXS (Phone/fax) port. REPLACE Number replacement. The replaced number follows REPLACE. Example: FXS CPN88 REPLACE 2682000 Replace the calling number beginning with 88 for calls from FXS port with 2682000. New Rock Technologies, Inc.
  • Page 50 User Manual HX4E/MX8A Series Voice Gateway Processing Description and Example Mode REPLACE Another use of REPLACE is to replace the specific number based on another number associated with the call. For example, replace the calling number according to the called number.

  • Page 51: Examples Of Routing Rules

    A hunt group is a group of extensions, to which an inbound call is terminated following certain rules. Here is an example of how to terminate incoming calls from analog trunks to a hunt group consisting of ports FXS1 and FXS2 in round-robin fashion: New Rock Technologies, Inc.

  • Page 52: Ip Table

    User Manual HX4E/MX8A Series Voice Gateway ROUTE 1-2/R Outbound Call Barring Restrict users to from dialing certain telephone numbers, such as an international call. Examples are as follows: Routing Setting Description FXS[1] 0 ROUTE NONE A calling starting with 0 is barred from dialing using the phone set at FXS1 port FXS[1-2] 00 ROUTE A calling starting with 00 is barred from dialing using the phone set at...

  • Page 53: Advanced Configuration

    Gateways support several mechanisms for NAT traversal. Usually, static NAT is used when a fixed public IP address is available. It’s necessary to perform port mapping or DMZ function on router when choosing dynamic or static NAT. New Rock Technologies, Inc.

  • Page 54: Auto Provision

    User Manual HX4E/MX8A Series Voice Gateway Name Description Refresh period The refresh time must be filled in here when choosing dynamic NAT or STUN traversal. Refresh time interval shall be determined by giving consideration to the NAT refresh time of the LAN router where the gateway is located. Gateway’s NAT holding function and STUN function will carry out periodic operation according to this parameter.

  • Page 55: Management System Type

    Enter the address of the SNMP server. Trap port Enter the port number of the SNMP server. The default value is 162. Notification The default value is 900 seconds. The default value is 900 seconds. interval New Rock Technologies, Inc.

  • Page 56: Security Configuration

    User Manual HX4E/MX8A Series Voice Gateway TR069 configuration interface Figure 2-30 TR069 Configuration Parameters Table 2-24 Name Description Server Specify the URL of the ACS. User name Specify the user name to be used by the device to authenticate with the ACS. Password Specify the password to be used by the device to authenticate with the file server Provisioning code...

  • Page 57: White List For Accessing Web And Telnet

    If the gateway is placed in a public network environment, you should disable the Telnet function to prevent hacker attacks. 2.7.5 White list for Accessing Web and Telnet The white list is used to specify the IP addresses from which access to the device through Web or Telnet New Rock Technologies, Inc.

  • Page 58: Media Stream

    User Manual HX4E/MX8A Series Voice Gateway are allowed. After login, choose Advanced > White list to open the white list configuration interface. White List Configuration Interface Figure 2-32 Step 1 Click Add. Step 2 In the input box, enter IP addresses and types of services and click Save. Step 3 Select enable.

  • Page 59: Sip Related Configuration

    Parameter line: Via, From, To, Contact, Csq, Content-length, Max-forward, Content-type, White Space, and SDP etc. MX gateways provide good flexibility in content setting in order to improve compatibility with the SIP register server. After login, click the label of Advanced > SIP to open this interface. New Rock Technologies, Inc.
  • Page 60 User Manual HX4E/MX8A Series Voice Gateway SIP Related Configuration Interface Figure 2-34 www.newrocktech.com...
  • Page 61 Originating number is chosen, the number 13055553333 will be sent to 3224422  as calling party number; if Forwarding number is chosen, the number 2551111 will be sent to 3224422 as  calling party number. New Rock Technologies, Inc.

  • Page 62: Radius (Unavailable On The Hx4E)

    User Manual HX4E/MX8A Series Voice Gateway Name Description Do not validate Set whether to ignore Via field, By default, Via is ignored. Register upon Set whether to activate registration when SIP message of INVITE is failed or time invite timeout expired, and by default, re-registration is not selected.

  • Page 63: Encryption

    Answered: set whether to send RADIUS charge message when calls are connected;  Unanswered: set whether to send RADIUS charge message for unanswered calls.  2.7.9 Encryption After login, click the label of Advanced > Encryption to open this interface. New Rock Technologies, Inc.
  • Page 64 User Manual HX4E/MX8A Series Voice Gateway Encryption Configuration Interface Figure 2-36 Encryption Configuration Parameters Table 2-29 Name Description Signal encryption Choose whether to encrypt signaling. By default, this is not selected. Encryption Set the gateway encryption method, default is 7. The optional parameters as below: method 2:TCP not encrypted ...

  • Page 65: Greeting

    If you want to delete the current color ringback tone, you can click Delete. After the gateway restarts, the default color ringback tone is used. 2.7.11 Call Progress Tone Plan After login, click the label of Advanced > Tones to open this interface. New Rock Technologies, Inc.
  • Page 66 User Manual HX4E/MX8A Series Voice Gateway Call Progress Tone Configuration Interface Figure 2-38 Call Progress Tone Configuration Parameters Table 2-31 Name Description Country/Regio There are progress tone plans for several countries and regions which are pre-programmed in gateways. Users may also specify the tone plan according to the national standard.

  • Page 67: Feature Codes

    It is highly recommended not to modify the default configuration in System feature codes. Feature Codes Configuration Interface Figure 2-39 Feature Codes Configuration Parameter Table 2-32 Name Description System feature codes New Rock Technologies, Inc.
  • Page 68 User Manual HX4E/MX8A Series Voice Gateway Name Description Obtain IP address The function key for determining the IP address of gateway, with a default of ##. When this function key is dialed, you can hear the device IP address, the web port number for accessing the device, the IP address of the gateway, the subnet mask, and the system software version number.

  • Page 69: Clock Service

    During listening, you can press a two-digit CRBT index to change to another CRBT file. Three-way calling The default value is *79. 2.7.13 Clock Service After login, click the label of Advanced > System time to open this interface. New Rock Technologies, Inc.
  • Page 70 User Manual HX4E/MX8A Series Voice Gateway Clock Service Interface Figure 2-40 www.newrocktech.com...
  • Page 71  (GMT+12:00) Auckland  Current time Display current time for the device. Click Clock calibration to calibrate the time. System time sync Set the synchronization period of the time. It is 120 minutes by default. interval New Rock Technologies, Inc.

  • Page 72: Status

    User Manual HX4E/MX8A Series Voice Gateway Name Description Primary time Enter the IP address of preferred time server here. It has no default value. server Secondary time Enter the IP address of Secondary time server here. It has no default value. server 2.8 Status 2.8.1 Call Status...

  • Page 73: Sip Message Count

    The information about login interface (including IP address and permissions of the user)  SIP registration status  Call-related signaling and media (RTP) information  After login, click the label of Logs > System Status to open this interface. New Rock Technologies, Inc.
  • Page 74 User Manual HX4E/MX8A Series Voice Gateway System Status Interface Figure 2-45 System Status Parameters Table 2-34 Name Description Login User Info Show the IP address and permissions of the login user. The numbers following the IP address show the online permission level of the user: 1- administrator; 2 - operator; 3 –...

  • Page 75: Call Message

    After login, click Logs > Call Message to open this interface. Call Message Interface Figure 2-46 2.9.3 System Startup After login, click Logs > System Startup to open this interface. Log files can be downloaded through this interface. New Rock Technologies, Inc.

  • Page 76: Manage Log

    User Manual HX4E/MX8A Series Voice Gateway Interface of System Startup Figure 2-47 2.9.4 Manage Log After login, click Logs > Manage Log to open this interface. Log files can be downloaded through this interface. Manage Log Interface Figure 2-48 Log Management Configuration Parameters Table 2-35 Name Description...

  • Page 77: Tools

    Path Saving Interface Figure 2-50 Step 4 The user may review the log from the server. 2.10 Tools 2.10.1 Change Password After login, click Tools to open this interface. Only administrator is entitled to change the password of New Rock Technologies, Inc.

  • Page 78: Configuration Management

    User Manual HX4E/MX8A Series Voice Gateway login. For changing administrator password, it’s required to enter new password into Old password, New password field and Repeat new password field, and then click Save. The password being used by the operator will not be displayed, which could be changed by the administrator at any time.
  • Page 79 Step 6 The following prompt appears during the upgrade. Upgrade Process Screen Figure 2-56 A few minutes are needed to upgrade the gateway. Don’t operate the gateway during this period. Step 7 The device automatically restarts after upgrade is successful. New Rock Technologies, Inc.

  • Page 80: Restore Factory Settings

    User Manual HX4E/MX8A Series Voice Gateway Interface for Completing Device Restart after Upgrade Figure 2-57 The gateway is on the progress of reboot when the interface cannot be displayed. Wait for about two minutes, and access the interface of gateway management system, click Info and check the software version.

  • Page 81: Ethereal Capture

    After login, click Tools > Network diagnosis to open this interface. If the Internet is unavailable, you can use this tool to diagnose whether the network is connected. Automatic Diagnosis Interface Figure 2-61 Ping Diagnosis Interface Figure 2-62 New Rock Technologies, Inc.

  • Page 82: Product Information

    User Manual HX4E/MX8A Series Voice Gateway 2.11 Product Information After login, click Version info to view the gateway hardware and software version information. 2.12 Reboot To restart the gateway, click Reboot in the top right corner. As this is a system wide reset, it takes longer time. 2.13 Logout After login, click the Logout at top right to exit the gateway management system and return to the login interface.

  • Page 83: Appendix: Vlan Configuration

    On the web interface, click Network, set the VLAN function to On, set Mode to Single VLAN, enter the VLAN tag, and specify network information such as IP address or select DHCP. As shown in Figure 3-63. New Rock Technologies, Inc.

  • Page 84: Multi-Service Vlan

    User Manual HX4E/MX8A Series Voice Gateway Configuring the single VLAN Figure 3-63 Example of Single VLAN Configure the device to work in single VLAN mode with a corresponding VLAN tag of 200, and restart the device. Check that all data packets sent by the device carry a VLAN ID 200, as shown in Figure 3-64.
  • Page 85 HX4E/MX8A Series Voice Gateway User Manual  Mode1 - Signaling (SIP) and media stream (RTP/T.38) are on the same VLAN In this mode, the voice VLAN can be configured with a separate IP address. On the web interface, click Network, and ensure that the VLAN function is set to On and Mode is set to Multi-service VLAN.
  • Page 86 User Manual HX4E/MX8A Series Voice Gateway Configuring Voice VLAN to Work in Mode 2 Figure 3-66 Configuring Management VLAN The device includes, VLAN tags configured in the management VLAN: HTTP, Telnet, TR069, and SNMP, in data packets of the four service types. On the web interface, click Basic >...
  • Page 87 HX4E/MX8A Series Voice Gateway User Manual Example of Multi-service VLAN Figure 3-68 shows the network environment. The ports for connecting the switch and HX4 are added to VLAN 200 and VLAN 300. The port for connecting the switch and SIP server is added to VLAN 300.
  • Page 88 User Manual HX4E/MX8A Series Voice Gateway Configuring Multi-service VLAN Figure 3-69 Restart the device for the VLAN to take effect. Use the PC belonging to VLAN 200 to log in to the web page. On the Basic > Status page, the IP address of each interface of the device can be viewed.
  • Page 89 HX4E/MX8A Series Voice Gateway User Manual Check that VLAN tag 300 configured in the voice VLAN is carried in the SIP packet and RTP packet. SIP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi-service VLAN Figure 3-71 Mode RTP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi-service VLAN Figure 3-72...

  • Page 90: Automatic Configuration

    User Manual HX4E/MX8A Series Voice Gateway 3.2 Automatic Configuration 3.2.1 Handling Process for Automatically Enabling VLAN System Composition Figure 3-74 The process consists of the following steps: The device periodically sends an LLDP message to notify the switch the device information. The sending interval is modifiable on the GUI interface.

  • Page 91: Messages

    HX4E/MX8A Series Voice Gateway User Manual Procedure of handling LLDP message carrying a VLAN ID Figure 3-75  Procedure of Handling the LLDP Message with no VLAN ID During startup period, if the device receives LLDP messages with no VLAN ID, it uses the VLAN information configured manually.
  • Page 92 User Manual HX4E/MX8A Series Voice Gateway LLDP Message Figure 3-77  Sent Message with a VLAN ID After obtaining a VLAN ID from the LLDP message, the device adds the VLAN information to the Ethernet frame headers of all messages to be sent. In addition, the device adds a DSCP value to the RTP message.

  • Page 93: Appendix: High Availability Configuration

    HX4E/MX8A Series Voice Gateway User Manual Appendix: High availability configuration For configuration details, see: http://www.newrocktech.com/Files/MX Gateway High Reliability Configuration Manual.pdf. Note: If the link is unavailable, for to New Rock's official website: http://newrocktech.com to obtain the file from support > support. www.newrocktech.com...

  • Page 94: Appendix: Auto Provisioning Configuration

    HX4E/MX8A Series Voice Gateway Appendix: Auto provisioning configuration MX8A/HX4E series voice gateways support auto provisioning, which allows users to remote and central management of gateway configuration and firmware upgrades. In this mode, users manage and store firmware upgrade packages and gateway configuration files on an automatic configuration server (ACS), and the gateway accesses the ACS when the gateway is powered on, or accesses the ACS periodically according to configuration;...

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