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New Rock Technologies MX100-TG User Manual

Media gateway
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MX100-TG U
M
SER
ANUAL
Release 3.0

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  • Page 1 MX100-TG U ANUAL Release 3.0...

  • Page 2: Software License Agreement

    Software License Agreement Any software product, including any documentation relating to or describing such software (hereafter collectively called “Software”), provided by New Rock is furnished to you for installation and use on a single computer. The Software may not be copied, in whole or in part, except for archival purposes, to replace a defective copy, or for program error verification.

  • Page 3: Table Of Contents

    Installing the Chassis ........................20 Connecting Main Power ........................21 Configuration ............................21 GETTING STARTED ..........................22 Starting the MX100-TG ........................22 Understanding the MX100-TG Web-GUI ..................24 Introduction ..........................24 CONFIGURING THE MX100-TG ......................26 System Configuration ........................26 Software Version ........................26 Hardware Version ........................
  • Page 4 SIP Configuration ..........................29 SIP Port ............................29 Proxy ............................29 Registrar ............................ 30 Registration Expires ....................... 30 SIP Domain Name ........................30 Authentication Mode ....................... 30 User Name ..........................31 Password ........................... 31 Network Configuration ........................31 Host Name ..........................31 Local IP Address ........................
  • Page 5 User Name ..........................70 Password ........................... 70 Filename ............................. 70 Change Password ..........................70 Reboot ..............................70 TROUBLESHOOTING ..........................72 GETTING HELP ..........................72 Checklist ............................ 73 Contacts ............................. 73 PARTS AND ACCESSORIES ......................... 74 MX100-TG Cables ..........................74 Spares ..............................74...

  • Page 6: About This Book

    BOUT This book presents information on the system design and operation of the New Rock MX100-TG media gateway. The purpose of this information is to help you install, use, and maintain the MX100-TG gateway. HOULD This book is for product distributors, systems integrators, systems...
  • Page 7 Cautions show information requiring extra attention MX100-TG User Manual...

  • Page 8: How Numbers Are Used

    1010 the value of hex 4F Replaceable Input Values In some cases, you can insert user-defined values into commands or you can specify local paths and filenames. These variable values are shown in italic typeface. MX100-TG User Manual...

  • Page 9: Getting Help

    For example, you might be prompted to supply a 32-bit, dotted-decimal address in this format: nnn.nnn.nnn.nnn where nnn is a decimal value from 0 through 255. Leading zeros are not required. ETTING MX100-TG User Manual...

  • Page 10: Checklist

    A narrative of the actions you performed prior to the problem. • A list of all system messages posted by your unit. Contacts New Rock Technologies, Inc.. Corporate Headquarters(U.S.A) Address 10 Merrymount Road, Quincy, MA 02169, USA Office Phone 1-781-354-2790 (U.S.A) Corporate Headquarters(China) Address Unit C604,No.666 East Beijing Road, Shanghai, China...
  • Page 11 ABOUT THIS BOOK Fax +86 21-61202704 MX100-TG User Manual...

  • Page 12: Introduction

    Features This section presents high-level information about the features of the MX100-TG platform. It has been designed to serve smaller, cost efficient deployment environments that require a rich feature set. One to Four T1/E1 Span Capacity The MX100-TG’s platform provides one to four T1/E1 spans of capacity (up to 240 voice channels).

  • Page 13: Scalability

    (G.168), DTMF relay (RFC2833), and fax relay (T.30, T.38). Quick and Easy Installation The MX100-TG is packaged in a 1U chassis and can be quickly and easily installed using standard tools. It has been designed using industry standards and interoperates with major vendor’s soft-switches.

  • Page 14: Chassis And Components

    It introduces the major gateway components, their functions, and inter-activities. As shown in Figure 1 and Figure 4, the MX100-TG chassis consists of a control module, T1/E1 module, power supply modules, and two fans. Interconnection is performed via a mid-plane which is functionally equivalent to a backplane.

  • Page 15: Front View

    Chassis and Components Front View Figure 1 shows the front view of an MX100-TG chassis gateway: Figure 1. MX100-TG Gateway, front View Control Module The MX100-TG Control Module (shown in Figure 2) contains the control and processing circuitry and interfaces. The mainboard module includes a daughtercard that provides additional processing power.
  • Page 16 Orange Green Activity Link CON (Console) Port The Console port is used to provide console access to the MX100-TG during manufacturing and test and is not intended for use in the field. RJ45 Pin Description DB9 Pin DB25 Pin Indicators...

  • Page 17: T1/E1 Module

    The MX100-TG contains two auto-ranging power supplies. They are capable of 100-240 VAC, 47-63 Hz. The supplies are redundant and hot-swappable. While both supplies are installed, both are running and sharing the power load of the MX100-TG. The power light MX100-TG User Manual...

  • Page 18: Fans

    Fans The MX100-TG chassis contains two fans that provide cooling for the system. Both fans are required to be operational for the system to operate correctly in its specified ambient temperature.

  • Page 19: Installing The Mx100-Tg

    Airflow and Thermal Cooling Requirements The MX100-TG gateway is equipped with two fans for cooling the system modules. The air intake is located on the right and left sides with the exhaust vents being located on the rear of the chassis.

  • Page 20: Installing The Chassis

    (43cm) of rack depth and weighs approximately 15 lbs (7 kg). Installing the Chassis The MX100-TG is shipped in a protective carton to prevent damage during shipping. The shipping carton contains the following items: MX100-TG gateway chassis (with modules installed)

  • Page 21: Connecting Main Power

    Configuration A brief introduction to using the MX100-TG GUI can be found in Chapter 4 “Getting Started”. Detailed information on configuring the MX100-TG is contained in Chapter 5, “Configuring the MX100-TG”.

  • Page 22: Getting Started

    Always ground the MX100-TG through the protective earth lead of the power cable. Before applying AC power to the MX100-TG, verify that the main plug is inserted into a socket outlet provided with a protective earth contact only. The protective action must not be negated by using an extension cord (power cable) without a protective conductor (grounding).
  • Page 23 Getting Started The MX100-TG does not have an on/off switch. Plug the MX100-TG power cord into an outlet. Connect the other end of the power cord to the back of the MX100-TG. The MX100-TG fans will start and the LED indicators will light.

  • Page 24: Understanding The Mx100-Tg Web-Gui

    The Web-GUI has been designed to be simple and intuitive. The Web-GUI automatically detects the hardware capability of the SGX- 100. For example, if the MX100-TG has capacity for two spans of T1/ E1, the Web-GUI will only show two T1/E1 interfaces (1 and 2) in the appropriate configuration screens.
  • Page 25 The administrator account has full permissions while the operator can not change network configurations, perform password management, or restore factory default settings. The MX100-TG allows multiple users to log on at the same time. The user with the highest privilege level is able to make changes and perform actions.

  • Page 26: Configuring The Mx100-Tg

    Configuring the MX100-TG ONFIGURING THE MX100-TG This chapter describes the configuration and management of the MX100-TG gateway. System Configuration By selecting system configuration from the main screen, the system configuration screen is shown in Figure 5. Figure 5. System Settings...

  • Page 27: Hardware Version

    First Digit Timeout(s) The First Digit Timeout value defines how long after SETUP event the MX100-TG will wait before treating the call as abandoned and RELEASE the call. The default value is 12 seconds. This is only applicable for second stage dialing.

  • Page 28: Dtmf Method

    The MX100-TG can support multiple codec simultaneously. Supported codec are shown in Table 2. Enter the value shown in Table 2 to configure the MX100-TG to use a particular codec for calls. To configure the support of multiple codec, enter them on one line separated by a comma (no spaces).

  • Page 29: Sip Configuration

    5060. The value can be any setting so long as it isn’t used elsewhere. Proxy Proxy allows a SIP Proxy to be designated for the MX100-TG. The format of the Proxy is the address or domain name separated from the port number by a colon. Two examples of valid settings are: 202.202.2.202:5060...

  • Page 30: Registrar

    SIP Domain Name SIP Domain Name defines the domain name. If the SIP Domain Name is not configured, the MX100-TG will use the address of the SIP Proxy. The format of the SIP Registrar is the address or domain name separated from the port number by a colon.

  • Page 31: User Name

    By selecting Network from the main screen, the Network configuration screen is shown. Host Name The Host Name parameter allows giving the MX100-TG a name. For example, it could be set to “MX100-TG-3rdSt-NYNY”. Valid domain name characters and symbols are allowed.

  • Page 32: Dns

    Configuring the MX100-TG IP Address The IP Address parameter configures the IP address of the Ethernet port. The standard IP address format is accepted: aaa.bbb.ccc.ddd. The default setting is: 192.168.2.240. Make sure this address is valid and accessible from where you are. An invalid setting will require a site-visit to recover remote access to the MX100-TG.

  • Page 33: Routing And Dialing Rule

    Configuring the MX100-TG The MX100-TG allows the entry of up to two NTP servers. The first entry will be used as the primary server and the second entry as the backup. Time Zone In Time Zone field select a proper time zone for the MX100 based on the region where it is installed.

  • Page 34: Routing Table

    Routing Table The Routing Table (shown in Figure 9) has two functions in the MX100-TG, digit translation and routing. Digit translation and routing can be applied to both directions of a call, either from IP or from the PSTN. If the Route Table is empty: Calls from IP addresses will select the first available (nonfull) T1/E1.
  • Page 35 Configuring the MX100-TG Figure 9. Routing Table Routing Table Syntax Routing Table statements use the following syntax: Format: Source Number Handle [Parameter] Format: Source Number ROUTE Destination [Parameter] Source Source can be ISDN or IP. When source is IP, an address can optionally be specified, e.g., [xxx.xxx.xxx.xxx] or...
  • Page 36 Configuring the MX100-TG ADD prefix or suffix number REPLACE prefix or the whole number END digit manipulation SEND180 force send 180 on ring back SEND183 force send 183 on ring back HIDE calling party number presentation CODEC for the call RELAY - First connect to a configured number, then, after connected, out pulse the real number.
  • Page 37 Configuring the MX100-TG IP CPN2 SEND180; CPN number start with 2, always send 180 on ring back IP CPN3 SEND183; CPN number start with 3, always send 183 on ring back (voice cut through) IP[61.2.44.53:5060] CPNX. HIDE ; Any call from 61.2.44.53:5060, calling party number presentation restriction is applied IP 6120 CODEC PCMU/20/64;...
  • Page 38 MX100-TG will pulse out the CDPN (in-band DTMF) and let the 17909 platform make the final connection. Example - Traffic Redirection Sometimes the IP traffic to the MX100-TG has a CDPN prefix that tells us where to relay the traffic. IP 17909 REMOVE 5...

  • Page 39: Ip Screening Table

    The IP Table (shown in figure) is used to identify which SIP Server IP address(es) may use the MX100-TG. Addresses appearing in the table are allowed to use the MX100-TG. If the table is left empty then all addresses are allowed.
  • Page 40 PBX expansion: PBX1 => MX100-TG1 => IP => MX100-TG1002 => PBX2. Enable second stage dialing. When an ISDN 0x0004 call comes in, the MX100-TG will cut-through and play dial tone while collecting digits for further routing. This is used in calling card or PSTN-VoIP number bonding applications.

  • Page 41: Group Id

    Configuring the MX100-TG Setting Behavior 0x0020 This setting is used in conjunction with second stage dialing (0x0004). If configured, after digit collection the collected digits are attached to the original CPN and sent to the softswitch as the CDPN for further routing.

  • Page 42: Hunting

    T1/E1 line must be opposite that of the MX100-TG. The settings for Switch Side are User and Network. Hunting The Hunting parameter is used to set how the MX100-TG searches an idle time-slot. Hunting can be set to Forward or Backward. Echo Cancellation Using the Echo Cancellation drop-down menu, echo cancellation can be turned Enable or Disable for an individual ISDN line.

  • Page 43: Line Framing

    E1_MF_CRC mode. Line Code If the MX100-TG DS1 Type is set to T1 then Line Code can be set to B8ZS or AMI. If the MX100-TG DS1 Type is set to E1 then Line Code can be set to HDB3 .

  • Page 44: Advanced System Settings

    Configuring the MX100-TG Advanced System Settings SysLog Server This is the IP address of the System Log Server. It is used for remote debugging. You do not need to set it under normal circumstance. Debug Log Server This is the IP address of the Debug Log Server. It is used for remote debugging.
  • Page 45 Enable or Disable. Start Message If Start Message is set to Enable, the MX100-TG will transmit the RADIUS record of the call start and end. If it is set to Disable, the MX100-TG will not transmit the RADIUS record of the call start or end.

  • Page 46: Ip Config

    The RTP Proxy parameter may be set to Enable or Disable. This Function is used to support IAD under NAT without soft switch or Media Server assistance. When an IAD under NAT uses MX100-TG as its proxy, enable RTP Media Function will allow MX100-TG to MX100-TG User Manual...
  • Page 47 This parameter may be set to Enable or Disable. Enable VAD This parameter may be set to yes or no. When set to yes, the MX100-TG will not send speech packets of silence and instead begin CNG (comfort noise generation) to substitute for the unsent speech packets.
  • Page 48 When configured to Enable, the MX100-TG will change the UDP port when switching to T.38 mode. If T.38 Change Port is set to Disable the MX100-TG will reuse the RTP port number that was used in the creation of the connection.

  • Page 49: Sip Settings

    MX100-TG will use the default port 5060. Always Send 180 If this parameter is set to Enable, the MX100-TG will map all alerting messages (ALERTING with and without in-band indicator) to 180. An example of when this parameter would be Enabled is when an IAD does not support a 183 message.
  • Page 50 SDP. With a Disable setting the MX100-TG will send 180 messages without SDP. CODEC Using Local Config List If this parameter is set to Enable, the MX100-TG will use its local CODEC preference order. By default, MX100-TG will choose CODEC based on IAD’s preference order. Enable this flag in applications that require MX100-TG to choose CODEC based on its local preference order.

  • Page 51: Border Proxy

    This parameter controls whether the proxy information or domain name information (set in SIP Setting section) will be used by SIP <To>. If set to Enable, the MX100-TG will use the domain name information. If set to Disable, the MX100-TG will use the proxy information.
  • Page 52 Configuring the MX100-TG Border Proxy Server Set IP address and port number for border agent. No default value. Separate IP address and port number with a “:”. Local Port Local port number for border agent. Default value is: 4660. Local port number can be anything, as long as it does not conflict with port numbers for other equipments.

  • Page 53: Ems Config

    Configuring the MX100-TG Set encryption keyword when setting encryption method to “UDP Encrypted”. Default value is: None. • Yes: SIP Call ID will use server host name. • No: SIP Call ID will use server IP address. EMS Config After log in, click EMS Config from the left pane. The following...
  • Page 54 Configuring the MX100-TG This field value is automatically detected. You do not need to change this field. Report Interval This field value is automatically detected. You do not need to change this field. MX100-TG User Manual...

  • Page 55: Log Info

    Monitoring This chapter discusses the monitoring screens and features of the MX100-TG Web-GUI. Monitoring information is available on the Web-GUI by selecting Logs from the left navigation pane. Resource The Resource Info screen is shown in Figure 17. This screen shows the IP address and level of all Web-GUI users, SIP register information, and relevant information for telephone and RTP.

  • Page 56: Sip Registration Info

    Monitoring The Login User Info reports the address from which you are managing the MX100-TG. The single digit to the right of the IP address indicates your current permission level: 1 = Read only 2 = Read/Write SIP Registration Info Messages under this title show TG registration information.

  • Page 57: Isdn Group Id

    Out of Service Not currently used MOOS Manual Out of Service Continuously not invoked and backup signaling channel is not invoked (can’t be used) Int ID This field reflects the current setting of the Group ID parameter. Side MX100-TG User Manual...

  • Page 58: Echo

    If a certain number is 1, it indicates the corresponding time-slot is available. LineType This field reflects the current setting of the LineFraming parameter. LineCode This field reflects the current setting of the Line Code parameter. MX100-TG User Manual...

  • Page 59: Linebuildout

    The ISDN Call Information screen is shown in Figure 19. The following sections provide additional details on the ISDN Call Information screen. Figure 19. ISDN Call Information Screen Group ID This field reflects the current setting of the ISDN Group setting. TS (Time-Slot) MX100-TG User Manual...

  • Page 60: Dsp

    TDM time-slot has a total of 128 (4 x 32) timeslots. The MX100-TG Control Module has up to eighteen DSP chips which are identified from DSP0 to DSP18. The DSP field indicates which DSP chip is being used by the indicated time-slot of the T1/E1.
  • Page 61 MX100-TG User Manual...
  • Page 62 U8 / N8 Connect This state exists This state exists when a number is when a number MX100-TG User Manual...
  • Page 63 U12 / Disconnec This state denotes This state that the user has denotes that the received the network has Indication disconnect request, disconnected the MX100-TG User Manual...
  • Page 64 Call This state exists Terminate when the call is point-to-multipoin t connection, before any user MX100-TG User Manual...

  • Page 65: Cpn

    This is the called party number. Timestamp The timestamp value reports the setup time (which is always 0) and the connection time. As shown on the screen, the format is setup time / connection time. Timestamp values are measured in seconds. CallID MX100-TG User Manual...

  • Page 66: Message Log

    “message.log.1”, and “message.log” will be emptied to store new messages. Figure 20. Call Information Log Boot Log The Boot Log is shown in Figure 21. This log is used by New Rock to aid in troubleshooting the MX100-TG hardware and software. MX100-TG User Manual...
  • Page 67 Monitoring Figure 21. Startup Information Log MX100-TG User Manual...

  • Page 68: Tools

    As shown in Figure 22, the Factory Config selection will ask for confirmation to restore the system to its factory defaults. Restoring factory settings to a remote MX100-TG will cause the IP Address used to access the system to revert to its default. This will likely cause remote access to be lost.

  • Page 69: Upgrade

    The Upgrade screen is shown in Figure 23. After entering the required information and selecting Upgrade, the MX100-TG will download the software. After the download is complete, the MX100-TG will prompt you to restart the gateway to implement the new software. After selecting Upgrade do not perform any operations on the MX100-TG.

  • Page 70: User Name

    The current operator password is displayed in plain text and can be changed independently of the administrator password. Figure 24. Change Password Screen Reboot The Reboot screen is shown in Figure 25. MX100-TG User Manual...
  • Page 71 System Tool Figure 25. Gateway Restart Screen MX100-TG User Manual...

  • Page 72: Troubleshooting

    ROUBLESHOOTING This chapter contains information to help you solve problems that may occur while installing and using the MX100-TG gateway. ETTING If, after installing and configuring your New Rock equipment, you cannot establish Technologies to or from the unit, carefully review the information in this book and in the other books prior to calling Customer Support (CS).

  • Page 73: Checklist

    A narrative of the actions you performed prior to the problem. A list of all system messages posted by your unit. Contacts New Rock Technologies, Inc. Corporate Headquarters(U.S.A) Address 10 Merrymount Road, Quincy, MA 02169, USA Office Phone 1-781-354-2790 (U.S.A) Corporate Headquarters(China) Address Unit C604, No.666 East Beijing Road, Shanghai, China...

  • Page 74: Parts And Accessories

    ARTS AND CCESSORIES MX100-TG gateway parts and accessories can be purchased from your New Rock authorized service provider. The tables in this appendix list the part numbers for field-replaceable items. For the latest information (including prices) on the parts described in this appendix, consult your New Rock representative.
  • Page 75 New Rock Technologies, Inc.

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