New Rock Technologies OM1000-TE User Manual

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OM1000-TE SIP-ISDN Gateway Series
New Rock Technologies Inc.
OM1000-TE, ISDN Gateway Series
User Manual
OM1000-TE
Website:
http://www.newrocktech.com
Tel:021-61202700
Fax:021-61202704
gs@newrocktech.com
Email:
Document Version: 202103
Copyright © 2021 New Rock Technologies, Inc. All Rights Reserved.
All or part of this document may not be excerpted, reproduced and transmitted in any form or by any means
without prior written permission from the company.
New Rock Technologies Inc.
User Manual

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  • Page 1 Email: Document Version: 202103 Copyright © 2021 New Rock Technologies, Inc. All Rights Reserved. All or part of this document may not be excerpted, reproduced and transmitted in any form or by any means without prior written permission from the company.
  • Page 3: Table Of Contents

    OM1000-TE SIP-ISDN Gateway Series User Manual Contents Contents.....................................1 Contents of Figure................................3 1 Overview..................................5 1.1 Product Introduction................................5 1.2 Features....................................5 1.3 Hardware Performances................................6 1.3.1 Appearance................................. 6 1.3.2 CON Port..................................9 1.3.3 Technical Specifications............................10 2 Installation Preparation............................11 2.1 Safety Precautions................................11 2.2 Requirements of installation..............................11...
  • Page 4 OM1000-TE SIP-ISDN Gateway Series User Manual 5 Function Introduction..............................1 5.1 Login......................................1 5.2 Buttons Used on Gateway Management Interface......................2 5.3 Basic Configuration.................................2 5.3.1 Network Configuration............................... 2 5.3.2 STUN (RFC3489)...............................3 5.3.3 VLAN.................................... 5 5.3.4 System Configuration..............................5 5.3.5 SIP Configuration............................... 7 5.3.6 SIP Trunk..................................8...
  • Page 5: Contents Of Figure

    Figure 3-1 Installation of L-shape Brackets..........................14 Figure 3-2 Mount Gateway to Rack............................15 Figure 3-3 Cable of Connecting CON............................16 Figure 5-1 Login Interface for OM1000-TE Gateway Configuration..................1 Figure 5-2 Network Configuration Interface..........................2 Figure 5-3 STUN configuration interface........................... 4 Figure 5-4 VLAN Configuration Interface...........................5 Figure 5-5 System Configuration Interface..........................
  • Page 6 OM1000-TE SIP-ISDN Gateway Series User Manual Contents of Table Table 1-1 Front Panel................................... 7 Table 1-2 Indicators..................................7 Table 1-3 Pinouts of Ethernet Ports............................8 Table 1-4 Pinouts of T1/E1 Module............................8 Table 1-5 Description of Back Panel............................84 Table 1-6 Description of Back Panel............................94 Table 1-7 Standard Table for Lead Wire of Pin at Configuration Port (CON)..............9...
  • Page 7: Overview

    G.729A encoding and decoding of voice signal, and echo cancellation, etc.) even under full load conditions. By supporting the ISDN PRI signalling, the OM1000-TE can control its calls with the PSTN or PBX. The call control between the OM1000-TE and media gateway controller (softswitch) is carried out through Session Initiation Protocol (SIP).
  • Page 8: Hardware Performances

    How to reduce cost and investment risk is one of the major challenges a user faces when choosing an IP-based new generation of voice device. In the lifetime cycle, the OM1000-TE helps to follow the ongoing evolution of VoIP technologies by software upgrading, and it increases new functions and applications continuously in the same time.
  • Page 9 OM1000-TE SIP-ISDN Gateway Series User Manual Table 1-1 Front Panel Mark Description Pressing the RST button for less than three seconds: no action will be taken. Pressing the RST button for more than three seconds: the factory settings will be restored.
  • Page 10 OM1000-TE SIP-ISDN Gateway Series User Manual Mark Function Status Description Steady green The connection works normally. T1/E1 Blinking red A remote alarm is generated. Interface state (red, indicator Steady red A local alarm is generated. green) No connection is established.
  • Page 11: Con Port

    This configured interface is for local management and try out.The configured interface is connected to the RS232 port on the PC, allowing the PC to establish the connection with the OM1000-TE by configuring a terminal emulator. The configured interface of OM1000-TE is in a 3-wire configuration: one TXD (data transmission terminal), one RXD (data reception terminal), and one GND (ground terminal).
  • Page 12: Technical Specifications

    OM1000-TE SIP-ISDN Gateway Series User Manual Figure 1-4 RJ45-RS232 serial cable Figure 1-5 USB to RS232 serial cable Table 1-8 Attributes of CON Port Attributes Description Connector RJ45 Interface count Interface standard RS232 Baud rate 115200 Data bit Parity Stop bit Traffic control 1.3.3 Technical Specifications...
  • Page 13: Installation Preparation

    For avoidance of personal injury and device damage, please read this chapter carefully before installation. 2.1 Safety Precautions For your safety, please follow the precautions when OM1000-TE is installed and used. Keep the site far from the heat and humidity; ...
  • Page 14: Power Supplier

    User Manual In addition, keep at least 5cm clearance at the air intake and air exhaust vent of the gateway to ensure perfect ventilation for heat dissipation. The rack for OM1000-TE also must with good ventilation system. 2.2.3 Power Supplier Check whether the voltage of the power supply system is stable or not, and whether the power rate can meet with the requirement or not.
  • Page 15: Opening Inspection

    After the completion of installation preparation, you should open the box for inspection. Make sure the gateway and all in-box accessories match the description below. An OM1000-TE with basic configuration should include components as shown in following table. Table 2-1 Standard Configuration Specification &...
  • Page 16: Installation

    Multimeter  3.2 Install the Gateway to the Standard Rack The OM1000-TE series chassis are designed to be mounted on a standard 19-inch rack, and each gateway occupies 1U height in the 19-inch standard rack. 3.2.1 Attaching the Brackets Place the OM1000-TE series chassis on the workbench, take two L-shape rack mounting brackets and screws, install the brackets at the left and right sides of the equipment by screws.
  • Page 17: Connecting Cables

    3.3 Connecting Cables 3.3.1 Connecting Console (CON) Port Cables A CON should be provided by OM1000-TE to check errors of the device. Connect the CON with computer’s RS232 serial ports, then local computers can interwork with the device through simulating terminal program.
  • Page 18: Connecting The Ethernet Cable

    T1/E1 terminal of OM1000-TE provides ISDN port for connection with PBX or PSTN. Plug one end of the T1/E1 cable into the T1/E1 port of OM1000-TE,and plug another end into the PBX or the digital port of the PSTN,if it is RJ45 port,then the order of wire shall be adjusted, if it uses coax cable,then follow the figure to make the connection.
  • Page 19: Connecting The Grounding Cable

    Step 1: Turn off the switch of DC power outlet. Step 2: Insert DC power cords to the hole of the socket shipped with the OM1000-TE and fasten the cables (notice the positive and negative). Then insert the socket to the device and fasten it.
  • Page 20: Powering Up The Gateway

    OM1000-TE SIP-ISDN Gateway Series User Manual Powering up the Gateway 4.1 Verification before Power-up 4.1.1 Checking Appearance This is a review process of the installation work, including the chassis, wiring, connectors, ports, labels and site as described in the subsections.
  • Page 21: Function Introduction

    192.168.2.240), you can enter the login interface for gateway configuration by entering a password on the login interface. Figure 5-1 Login Interface for OM1000-TE Gateway Configuration Both Chinese and English Languages are provided for the Web interface. Login users are classified into administrator and operator. The default passwords are mx100 (lowercase letters required) and operator.
  • Page 22: Buttons Used On Gateway Management Interface

    Click Basic > Network to open the configuration interface. Figure 5-2 Network Configuration Interface Table 5-1 Network Configuration Interface Name Description Host name This is the equipment name of a configuration gateway. The default value is OM1000-TE. New Rock Technologies Inc.
  • Page 23: Stun (Rfc3489)

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description Users can set a different name for each gateway to distinguish from each other according to the deployment plan. A host name can be a maximum of 48 characters, either letters (A-Z or a-z), numbers (0-9) and minus sign (-).
  • Page 24 OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-3 STUN configuration interface Table 5-2 STUN Parameters Item Description STUN After opened the STUN, the device periodically sends a STUN request to the STUN server to obtain the public IP address for the front-end router.
  • Page 25: Vlan

    OM1000-TE SIP-ISDN Gateway Series User Manual 5.3.3 VLAN This page is only available when the AUX port mode on Basic > Network is set to Switching port. After login, click Basic>VLAN to open the configuration interface. Figure 5-4 VLAN Configuration Interface...
  • Page 26 OM1000-TE SIP-ISDN Gateway Series User Manual Table 5-4 System Configuration Parameters Name Description Off-hook timer If a subscriber does not dial any digit within the specified time by this parameter after off-hook, the gateway will consider the subscriber to give up this call and prompt to hang up with a busy tone.
  • Page 27: Sip Configuration

    Local signaling port Configure the UDP port for transmitting and receiving SIP messages, with its default value 5060.If the OM1000-TE is connected directly to the Internet, it’s recommended to change the default port value to prevent hacker attacks. Note: The signaling port number can be set in the range of 1-9999, but cannot conflict with the other port numbers used by the equipment.
  • Page 28: Sip Trunk

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description primary server is broken, it will switchover to the backup proxy server. When the connection to the primary server recovered, then it will switch back to the primary server once the response to the OPTIONS request is received.
  • Page 29: Isdn Configuration

    5.3.7 ISDN Configuration In case of full configurations, the OM1000-TE has one 4T1/E1 card, with four interfaces numbering TDM1 to TDM4 from left to right. You are recommended to set parameters corresponding to the interface configured. Parameters for each interface are identical. You can set different parameter values for each interface as needed.
  • Page 30: Foip

    Timing source Set the clock synchronization source. It is TDM1 by default.  If the TDM1/2/3/4 is chosen, it indicates that the OM1000-TE synchronizes its clock with the opposite device connected to the first/second/third/forth TDM interface.  If the Local is chosen, it indicates that the OM1000-TE synchronizes with the local device.
  • Page 31 OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-9 FoIP Configuration Interface Table 5-9 FoIP Configuration Parameters Name Description Initial offer Codec Click Edit, go to Basic>System page to configure. For details, see 5.3.4 System Configuration. When transport mode is set to G.711 passthrough, make sure that G.711U/20 or G.711A/20 is selected in Codec.
  • Page 32: Isdn

    5.4 ISDN In case of full configurations, the OM1000-TE has one 4T1/E1 card, with four interfaces numbering ISDN1 to ISDN4 from left to right. You are recommended to set parameters corresponding to the interface configured. Parameters for each interface are identical. You can set different parameter values for each interface as needed.
  • Page 33 OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-10 ISDN Configuration Interface Table 5-10 ISDN Configuration Parameters Name Description Name Display the name of an ISDN interface. Username Configure the registered username of the account. Authenication name Configure the authentication username of the account.
  • Page 34 Search mode of idle timeslot: Forward, Backward and Cycle. Users can choose from the drop-down box.  Forward: In the case of an incoming call, the OM1000-TE first checks whether Circuit hunting timeslot 1 is idle. If not,then checks whether timeslot 2 is idle. The process proceeds in the ascending order until an idle timeslot is found.
  • Page 35 OM1000-TE SIP-ISDN Gateway Series User Manual Name Description ISDN Layer 1 Indicates whether the E1/T1 port is connected. Status “Link up” indicates connected, “Link down” indicates disconnected. Set the duration, in the unit of seconds, minutes, hours, or days. After that, you can click BERT Start to view the progress bar and the Stop button, as shown in the following figure.
  • Page 36: Dialing And Routing

    88123 is translated to 123. 5.5 Dialing and Routing 5.5.1 Digit Map In most situations, dialing rules need to be configured only for second dial on the OM1000-TE. Click Dialing and Routing> DigitMap to open the digit map interface. New Rock Technologies Inc.
  • Page 37 OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-11 Configuration Interface for Digit Map Digit map rules are used to effectively judge if the received number sequence is completed, for the purpose of ending up receiving numbers and sending out the received numbers. The proper use of digit map rules can help to reduce the connection time of telephone calls.
  • Page 38: Routing Table

    OM1000-TE SIP-ISDN Gateway Series User Manual 02xxxxxxxxx 0[3-9] xxxxxxxxxx 11[0, 2-9] 111xx 123xx 95xxx 100xx 1[3-5, 8] xxxxxxxxx [2-3, 5-7] xxxxxxx 8[1-9] xxxxxx 80[1-9] xxxxx 800xxxxxxx 4[1-9] xxxxxx 40[1-9] xxxxx 400xxxxxxx xxxxxxxxxx.T 5.5.2 Routing Table Click Advaced > Routing Table tab to open the configuration interface.
  • Page 39 OM1000-TE SIP-ISDN Gateway Series User Manual Click to open the illustrative interface for routing configuration. The routing table with 500 rules in capacity provides two functions including digit transformation and call routing assignment, and its capacity (sum of the number of replacing rule and routing rule) is 500.The applying sequence of the routing table is from up to down and the matching of digit shall comply with the rule of shortest priority.
  • Page 40 OM1000-TE SIP-ISDN Gateway Series User Manual Table 5-13 Routing Table Format Name Description Source There are two source types: IP and ISDN. The IP source can be any of the following:  Any IP address, represented by IP.  A specified IP address, represented by IP[xxx.xxx.xxx.xxx].
  • Page 41 OM1000-TE SIP-ISDN Gateway Series User Manual Processing Mode Description and Example Note:Please refer to the Table 5-11 TDM Digit Transformation Rule if you want to replace the single ISDN line. End of number transformation. From top to bottom, number transformation will be stopped when END or ROUTE is encountered;...
  • Page 42: Application Examples Of Routing Table

    OM1000-TE SIP-ISDN Gateway Series User Manual Destination Description and Example 8621 ROUTE ISDN CPN8620 ROUTE ISDN call has 8621 prefix , route to ISDN span 1 calling party number started with 8620, route to ISDN span 2 ISDN ROUTE 228.167.22.34:5060...
  • Page 43: Advanced Configurations

    OM1000-TE SIP-ISDN Gateway Series User Manual Calls from 3682576 calls 61231002 are matched with configurations of (B) and (D). The calling  party number 3682576 is replaced with 18710095 and is then hidden. Configurations (A), (E), and (C) are not matched.
  • Page 44 OM1000-TE SIP-ISDN Gateway Series User Manual Name Description SDP Address This parameter determines the IP address used in transmitted SDP.  NAT IP Address: Apply NAT address into the transmitted SDP;  Local IP Address: Apply the gateway’s IP address into the transmitted SDP.
  • Page 45: Media Stream

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description username Connection request The password used for the network management server to connect back to the device. password RTP Traverse Enable Select to enable the RTP traverse function. 5.6.2 Media Stream Click the label of Advanced > Media Stream to open this interface.
  • Page 46: Sip Configuration

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description RTP drop SID Determine whether to discard received RTP SID voice packets. By default, SID voice packets will not be dropped. Note: RTP SID packets should be dropped only when they are in unconformity to the specifications.
  • Page 47 OM1000-TE SIP-ISDN Gateway Series User Manual Name Description PRACK Determine whether to activate RFC 3262 and PRACK. Early media Enable RFC5009. It is not enabled by default. Session timer Choose to activate session refresh (Session Timer, RFC 4028). By default, session timer is not activated.
  • Page 48: Radius

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description from P-Asserted-Identity segment in the INVITE message.  Obtain from From domain: You can set to get the Caller ID from the From segment in the INVITE message. The IP address and port number of the access network. For example: Access network info 192.168.100.200:5060.
  • Page 49: Tones

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description Trigger  IP side: when this is selected the call information on the SIP side will be sent to the Radius server.  IP and TDM side: when this selected the call information on the SIP side as well as on the ISDN side will be sent to the Radius server.
  • Page 50: System Time

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description Transfer”. Busy tone Busy line prompt. Congestion tone Notification of call set up failure due to resource limit. Ring back tone The tone sent to caller when ringing is on. Off-hook Reminds the subscriber when the phone is off-hook and no dialup has occurred.
  • Page 51 OM1000-TE SIP-ISDN Gateway Series User Manual Name Description (GMT-08:00) Tijuana  (GMT-06:00) Denver  (GMT-06:00) Mexico City  (GMT-05:00) Indianapolis  (GMT-04:00) Glace_Bay  (GMT-04:00) South Georgia  (GMT-03:30) Newfoundland  (GMT-03:00) Buenos Aires  (GMT-02:00) Cape_Verde  (GMT) London ...
  • Page 52: Security

    OM1000-TE SIP-ISDN Gateway Series User Manual 5.7 Security 5.7.1 Access Security The administrator is recommended to perform the following operations to prevent mostly illegal accessing to the device: Regularly change the admin/operator password and improve the password strength for accessing ...
  • Page 53: Access List

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description /operator password 8 to 16 characters  At least two of the following: letters, numbers, and symbols  Excluding &, =, and “  Please change the initial password at first time login.
  • Page 54: Voice Security

    OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-20 Access list configuration Interface Step 1 Click Add. Step 2 In the input box, enter IP addresses and select types of service. Step 3 Select Enable, and click Save.  This function takes effect after the system reboots.
  • Page 55: Encryption

    20: Use with the special encryption of the VOS System from Nanjing Kun Shi Co,,Ltd.  Encryption key You may obtain this from service provider or admin. 5.8 Call Status In case of full configurations, the OM1000-TE has one 4T1/E1 card, with four interfaces numbering www.newrocktech.com 5-35...
  • Page 56: Log Management

    OM1000-TE SIP-ISDN Gateway Series User Manual ISDN1 to ISDN4 from left to right. Users can view the ISDN calling state on the interface in usage. The calling information about ISDN (1) is used as an example. After login, click Call Status > ISDN1 to open the interface.
  • Page 57 OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-24 System Status Interface Table 5-25 System Status Parameters Name Description Login User Info Show the IP address and jurisdiction of login user. The numbers following the IP address show the online jurisdiction of the user: 1- administrator; 2 - operator; 3 – viewer. The viewer can only read the configuration, but is not allowed to modify it.
  • Page 58: Call Message

    OM1000-TE SIP-ISDN Gateway Series User Manual 5.9.2 Call Message Click the label of Logs > Call Message to open this interface. Figure 5-25 Call Message Interface 5.9.3 ISDN Status Click Logs > ISDN Status to open this interface. Figure 5-26 ISDN Status...
  • Page 59: System Startup

    OM1000-TE SIP-ISDN Gateway Series User Manual Name Description State. IS indicates both the physical channel and signaling channel are enabled.  state OOS indicates the physical channel is enabled and the signaling channel is disabled.  MOOS indicates the manually taken-out-of service state, i.e. the physical channel and ...
  • Page 60: System Tool

    OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-28 Manage Log Interface Table 5-27 Manage Log Parameters Name Description Download log Log level Select the log file level of gateway, default is 4. The higher the level goes, the more details the log file will be.
  • Page 61: Upgrade

    OM1000-TE SIP-ISDN Gateway Series User Manual 5.10.2 Upgrade The device supports two upgrading methods: upgrading by .img file or upgrading by tar.gz file. Please select the upgrading file by actual demand. Click Tools>Software Upgrade to open this interface. Figure 5-30 Upgrade Interface Upgrading by .img file...
  • Page 62: Restore Factory Settings

    OM1000-TE SIP-ISDN Gateway Series User Manual The device upgrade process may last for several minutes. Do not power off, disconnect (from the  network), or restart the device during the process. Otherwise, the system may be damaged, and the device cannot be started.
  • Page 63: Reboot

    OM1000-TE SIP-ISDN Gateway Series User Manual Figure 5-34 Version Information Interface 5.10.6 Reboot Click Reboot on the top right corner to restart the gateway. As this is a system wide reset, it takes longer time. 5.11 Logout Click the Logout at top right to exit the gateway management system and return to the login interface.

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