Page 1 New Rock Technologies, Inc. MX Series Voice Gateway Administrator Manual HX4G MX8G MX8G-A MX60E-A MX60E-G MX120G MX120G-A MX120G-P Document Version: 2024-12 Release Date：2024-12-9 Website: http://www.newrocktech.com Email: gs@newrocktech.com...
Page 2: Amendment Records
Gateway V356, HX4E/MX8A/MX60E/MX120G Voice Gateway V351, and MX60 Voice Gateway V344.P2. Document Rev. 02 (March 2017) Added MX60E, and removed MX120. This manual is applicable to New Rock's MX series Voice Gateway V351. Document Rev. 01 (June 2016) This manual is applicable to New Rock’s MX series Voice Gateway V344.
Page 3: Table Of Contents
2.2.5 System ............................37 2.2.6 SIP ..............................40 2.2.7 High Availability ..........................42 2.2.8 TLS&SRTP ............................43 2.2.9 MGCP .............................. 44 2.2.10 FoIP ............................... 46 2.2.11 Alarm ............................49 2.3 Line ................................50 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 4 2.7.8 VPN (Available on the HX4E/MX8A/HX4G/MX8G) ..............108 2.8 Status ............................... 109 2.8.2 Call Status ............................. 109 2.8.3 Call History on FXS ........................109 2.8.4 Call History on FXO ........................110 2.8.5 SIP Message Count ........................110 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 5 4 Making an OpenVPN Client Certification (HX4E/MX8A/HX4G/MX8G) ........... 137 5 Appendix: High Availability Configuration ..................140 6 Appendix: Auto Provisioning Configuration ..................141 7 Appendix: RJ45 and RJ11 Corresponding Relations ................ 143 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 6: Figures
Figure 2-19 Feature Batch Configuration Interface ..................56 Figure 2-20 Subscriber Line Characteristics Configuration Interface ............57 Figure 2-21 User Line Import Interface ......................60 Figure 2-22 Phone Number Configuration Interface ..................61 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 7 Figure 2-57 Interface of System Startup ...................... 113 Figure 2-58 Manage Log Interface ....................... 113 Figure 2-59 Log Saving Interface ......................... 114 Figure 2-60 Path Saving Interface ........................ 114 Figure 2-61 Authorization Management Interface ..................115 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 8 Figure 3-15 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi-Service VLAN Mode ... 136 Figure 3-16 RTP Data Packet Carrying VLAN Tag of the Management VLAN in the Multi-Service VLAN Mode ................................136 Figure 7-1 Schematic Diagram of Subscriber Line Connection ..............143 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 9 MX60E-G,MX120G,MX120G-A,MX120G-P Series Voice Gateway Tables Tables Table 1-1 MX Series Gateway Hardware Specifications .................. 9 Table 1-2 Configuration Combination of HX4E/HX4G ................... 12 Table 1-3 Description of HX4E/HX4G Front Panel ..................13 Table 1-4 Description of HX4E/HX4G Back Panel ..................13 Table 1-5 Indicator Status of HX4E/HX4G ......................
Page 10 Table 2-67 System Status Parameters ......................111 Table 2-68 Log Management Configuration Parameters ................113 Table 2-69 Functional Descriptions Parameters ..................115 Table 7-70 Pin Specifications for RJ45 Socket Port ..................143 Document Version 05 Copyright © New Rock Technologies, Inc VIII...
Page 11: Overview
Overview Overview 1.1 Product Introduction MX Series intelligent VoIP Gateways (MX Gateways) are designed to bridge the traditional telecom terminal device into IP networks through SIP or MGCP protocols. The main applications include: For carriers and value-added service providers to provide telephone, fax and voice- ⚫...
Page 12 Dual power (optional) Hardware for MX series gateways uses high-performance CPUs, ensuring that each product of the series can achieve full-capacity concurrent calls with high speech quality. MX gateways software adopts the stable and reliable embedded Linux operating system (OS), implementing scores of business phone functions, including: call forwarding, call transfer, call hold, teleconference, caller identification, Do Not Disturb, ring-back tone, hunt group simultaneous ring, distinctive ring, one phone with two numbers, and fax.
Page 13: Functions And Features
Security strategy: IP filter, encryption ⚫ Support PSTN failover through FXO ports ⚫ Support G.711 fax pass-through and T.38 fax relay ⚫ Support polarity inverse detection and busy tone detection ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 14: Equipment Structure
It provides either two or four FXS/FXO ports. The HX4E/HX4G supports the following models. Table 1-2 Configuration Combination of HX4E/HX4G Models Number of FXS Ports Number of FXO Ports HX402E/HX402G HX420E/HX420G HX422E/HX422G HX440E/HX440G HX404E/HX404G Document Version 05 Copyright © New Rock Technologies, Inc...
Page 15: Figure 1-1 Hx4E/Hx4G Front Panel
DHCP. If no IP address is obtained, 192.168.2.218 is used by default, and you can change it on Basic > Network page. FXO/FXS FXS port or FXO port Document Version 05 Copyright © New Rock Technologies, Inc...
Page 16: Mx8A/Mx8G
MX8A/MX8G supports the following types of configuration. Table 1-6 Configuration Combination of MX8A/MX8G Models Number of FXS Ports Number of FXO Ports MX8A-4S/4 MX8G-4S/4 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 17: Figure 1-3 Mx8A/Mx8G Front Panel
401A-4FXS 401A-4FXO 401A-2FXS/2FXO Figure 1-3 MX8A/MX8G Front Panel Table 1-8 Description of MX8A/MX8G Front Panel Item Description Power indicator Status indicator WAN interface indicator PC interface indicator VOICE FXS/FXO port indicator Document Version 05 Copyright © New Rock Technologies, Inc...
Page 18: Figure 1-4 Mx8A/Mx8G Back Panel
PWR (green) Steady green The device is running. The device is powered off or a power supply fault occurred. Steady red The WAN interface failed to acquire the IP address. Possibly Document Version 05 Copyright © New Rock Technologies, Inc...
Page 19: Mx60E
MX60E is suitable for installation in a standard cabinet. MX60E has a built-in power module with the rating voltage of 100-240 V AC or -48 V DC (DC is optional). Document Version 05 Copyright © New Rock Technologies, Inc...
Page 20: Figure 1-7 Mx60E Front Panel
#1 slot (marked with No.1 to 16), in the middle of chassis is #2 slot (marked with No.17 to 32), on the right side of chassis is #3 slot (marked with No.33 to 48). Document Version 05 Copyright © New Rock Technologies, Inc...
Page 21: Figure 1-8 Mx60E Back Panel-Ac
Normal operation green No alarms Alarm Blinking red New alarms occurred but not confirmed. Indication System in the process of powered up and not in the normal Steady Red operation mode Document Version 05 Copyright © New Rock Technologies, Inc...
Page 22: Mx120G
24 ports. MX120G can provide up to 96 ports. It supports the following configurations: Table 1-16 MX120G Interface Card Type FXS Ports FXO Ports 24FXS 24FXO 16FXS/8 12FXS/12 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 23: Figure 1-9 Mx120G Front Panel
MX120G-NA-X- Single DC X=F, it is 96 power MX120G-NA-X- Dual DC power Figure 1-9 MX120G Front Panel MX120G Front Panel（RJ45） SCSI Interface (MX120G-A-P model) RJ21 Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 24: Figure 1-10 Mx120G Back Panel-Ac
No.49 to 72), and on the up-right side of chassis is #4 slot (marked with No.73 to 96). Note: The interface card is hot swappable, but you should reboot the device after the replacement of the interface card! Figure 1-10 MX120G Back Panel-AC Document Version 05 Copyright © New Rock Technologies, Inc...
Page 25: Figure 1-11 Mx120G Back Panel-Dc
Blinking red The device is under diagnosis. green) The device is locked. No alarm (red, The alarms indicated by the blinking alphabetic messages C/E/T Blinking red green) on LED dot-matrix are generated. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 26: Table 1-22 Mx120Gsystem Operation State
IP address conflicts Blinking with The severe starting failure needs to address by your dealer Blinking with Network failure Blinking with Software upgrading Blinking with App exited (The device cannot be used normally) Document Version 05 Copyright © New Rock Technologies, Inc...
Page 27: Web Management Page
MX60E-G, MX120G, MX120G-A, MX120G-P Series Voice Gateway Overview 1.4 Web Management Page 1.4.1 Layout The Web GUI of the MX series gateways includes a general information display bar, a general operation bar, a menu bar, and a configuration area. Figure 1-12 Web GUI...
Page 28 It is recommended that users press the Reboot button on the top right corner to enable the configuration after changing all parameters to be modified. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 29: Parameters Setting
You can dial ## to obtain the current gateway IP address, version information of ⚫ firmware and port used to access the Web GUI using the telephone connected to the subscriber line (FXS ports) after the equipment is powered on. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 30: Logging On To Web Gui
⚫ The device is only allowed to access using HTTPS. Since the factory default certificate is used a prompt like "There is a problem with this website's security certificate" may occur. Click Continue to this website to access the login page. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 31: Privileges Of Administrator And Operator (Web Gui)
The administrator is allowed to browse and modify any configuration parameter and modify login passwords. After login, "Admin” is displayed on the upper left corner of the interface. The operator is allowed to browse a subset of the configuration parameters. After login, Document Version 05 Copyright © New Rock Technologies, Inc...
Page 32: Accessing Through Ssh
Step 2 Log in as the operator user enter the password (Operator@021 by default). Step 3 Run su root to switch to the root user. Enter the password (voipgateway by default) of the root user. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 33: Ssh User Permissions
2.2.1 Status After login, open the Basic tab page to view device information. If the SIP port of the device is 5060, you are advised to modify it. Figure 2-2 Status Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 34: Network
Figure 2-4 Network Configuration Interface (MX60E/MX120G) Table 2-26 Network Configuration Parameters Name Description ETH1 configurations. ETH1 MX60E and MX120G each have two network ports: ETH1 and ETH2. (MX60E/MX120G) HX4E/MX8A/HX4G/MX8G each has only one network port. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 35 Set the IP address or domain name of the STUN server. The factory default Name STUN server is the New Rock STUN server. Server port Set the port of STUN server. It is 3478 by default. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 36: Ipv6 Network
2.2.3 IPV6 Network Figure 2-5 IPV6 Network Interface MX Series voice gateways now support the IPV6 network protocol, allowing users to configure and deploy them in IPV6-enabled network environments. By enabling IPV6, the devices are compatible with modern network architectures and provide more Document Version 05 Copyright ©...
Page 37: Vlan
Step 1 Check the box to enable IPV6 network MX Series voice gateways support two types of IPV6 connectivity: Stateful connections are dynamically assigned IP addresses through a DHCPv6 server. For Stateless connections, the IP address is automatically generated by SLAAC without relying on a DHCP server.
Page 38: Table 2-27 Vlan Configuration Parameters
Static: set the IP address to a static IP address ⚫ DHCP: automatically obtain an IP address by using the DHCP protocol ⚫ IP address IP address of the VLAN interface Netmask Subnet mask of the VLAN interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 39: System
VLAN is voiced; in the case of a multi-service VLAN, the IP address of the management VLAN is voiced. 2.2.5 System After login, click Basic>System to open the configuration interface. Figure 2-7 System Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 40: Table 2-28 System Configuration Parameters
Minimum duration time of effective DTMF signal. Its effective range is 32 to 96 detection ms. The default value is 48 ms. The greater the value is set, the more stringent duration the detection. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 41: Table 2-29 Codec Methods Supported By Gateways
G.711U/G.711 HX4E/MX8A/HX4G/MX8G 10/20 (default /MX60E/MX120G value)/30/40 G.723 MX60E/MX120G 5.3/6.3 30 (default value)/60 iLBC MX60E/MX120G 13.3/15.2 20/30 (default value) MX60E/MX120G G.722 HX4E/MX8A/HX4G/MX8G 10/20(default value)/30/40 HX4E/MX8A/HX4G/MX8G 4.75/5.15/5.9/6. G.722.2 7/7.4/7.95/10.2/ 10/20(default value)/30/40 12.2 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 42: Sip
Configure the UDP port for transmitting and receiving SIP messages, with its signaling port default value 5060. Note: The signaling port number can be set in the range of 1-9999, but cannot conflict with the other port numbers used by the equipment. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 43 If Per line is selected the password should be set on “Line>Feature” page (Refer to 2.3.2 Subscriber Line Features). Registration Valid time of SIP re-registration in seconds. Its default value is 600. expiration Document Version 05 Copyright © New Rock Technologies, Inc...
Page 44: High Availability
OPTIONS request is received. OPTIONS request The interval between receiving the response (200) from the SIP server to period the previous OPTIONS and sending the next OPTIONS. Active-Standby mode Document Version 05 Copyright © New Rock Technologies, Inc...
Page 45: Tls&Srtp
SIP server to the sending of REGISTER to the next SIP server. 2.2.8 TLS&SRTP The MX series gateways support SIP signaling over TLS and SRTP (an encrypted form of RTP) as well. . After login, choose Basic > SIP, to go to the configuration page.
Page 46: Mgcp
The gateways use SIP protocol by default. When the gateways need to interface with MGCP protocol -based softswitch platform, set the relevant parameters here. After login, click Basic > MGCP to open the configuration interface. Figure 2-11 MGCP Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 47: Table 2-33 Mgcp Configuration Parameters
Allowed: the gateways will use a wildcard in registering without prefix. Select whether CR is used as the end of line in the MGCP messages. CR for End-of-Line Default not selected. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 48: Foip
Select if the gateways actively cancel connection disconnect when on-hook subscribers hook on. Default not selected. 2.2.10 FoIP After login, click Basic>FoIP to open this interface. Figure 2-12 Fax Configuration Interface (HX4E/MX8A/HX4G/MX8G) Document Version 05 Copyright © New Rock Technologies, Inc...
Page 49: Figure 2-13 Mx60E/Mx120G Fax Configuration Interface
Enable G.711 pass-through according to the your device model: HX4E/MX8A/HX4G/MX8G: Select G.711 pass-through in this area. ⚫ MX60E/MX120G: Select G.711 in this field, and then select Pass-through. ⚫ Adjustable parameters when G.711 pass-through is enabled (default values are recommended): Document Version 05 Copyright © New Rock Technologies, Inc...
Page 50 0–6 frames, and the default value is 4 frames. level Image Data redundancy Set the number of redundant images in T.38 data packets. The value range is 0–2, level (only and the default value is 1. HX4E/MX8A/HX 4G/MX8G) Document Version 05 Copyright © New Rock Technologies, Inc...
Page 51: Alarm
Move the cursor to the icon, you may see the brief summary of the potential security issues. Choose Basic > Alarm to view details of the security events and acknowledge the alarms. Figure 2-14 Alarm Icon Document Version 05 Copyright © New Rock Technologies, Inc...
Page 52: Line
The content below is only applicable to gateways with FXS ports. After login, click Line > Batch Configuration (Phone number) to open the configuration interface. Figure 2-16 Configuration Interface for Batch Configuration (Phone Number) Document Version 05 Copyright © New Rock Technologies, Inc...
Page 53: Subscriber Line Features
2.3.2 Subscriber Line Features The content below is only applicable to gateways with FXS ports. After login, click Line > Configuration to open the configuration interface. Figure 2-17 Subscriber Line Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 54: Table 2-37 Subscriber Line Configuration Parameters
Use "Abbreviated number-Phone number" (e.g. 20-13812345678). groups Use a forward slash "/" to separate each group of abbreviated numbers. The abbreviated numbers range from 20 to 49. A maximum of 399 bytes can be configured. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 55 Note: This parameter is displayed only when IMS is selected and Registration subscription is checked on Advanced>SIP page. Call waiting Select if Call waiting is activated on this line. By default this is not selected. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 56 (calling in) on user side. Note: Reverse polarity signal must be activated on the gateways when DDI is used. Recording Select if recording service is activated, and by default this is not selected. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 57: Feeder Settings
Note: When this line is configured as an emergency help terminal, the FXS-2 line will be disabled synchronously to ensure that the power supply is prioritized to ensure the normal operation of the emergency help terminal. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 58: Subscriber Line Batch (Unavailable On The Hx4E/Hx4G)
Step 1 Click , the following interface is shown. Choose batch configured features and click OK. Step 2 Click to activate this function to configure this parameter. For details of the parameter, see Line > Configuration. Figure 2-19 Feature Batch Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 59: Subscriber Line Characteristics
Adjust the voice volume to the analog extension. The default is -3. Taking decibel as the unit, setting range is -6 ~ +3 decibels. -3 means declining of 3 decibels; +3 denotes the amplification of 3 decibels. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 60 Setting of 0 means no extension number relay. The default is 0 milliseconds. Loop open This parameter is used with the loop open disconnection request. The range is interval from 100 ms to 6000 ms. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 61 2. Alert-Info 3 Match with ring cadence 3. Configure ring Configure ring patterns for ring cadence 3 patterns for ring cadence 3 Alert-Info 4 Match with ring cadence 4. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 62: User Line Import
- Data Format: You need to use the Excel template provided by the system to organize the data and copy it into the text field. Step 1 Download the template: In the “User Line Import” screen, click “Excel Template” to download the template file. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 63: Trunk
Line 2 increases 1 progressively based on that of Line 1, and so ID n Fill in the telephone number associated with the trunk n (FXO port). This should be manually performed if Batch mode is not used. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 64: Trunk Features
Note: This parameter is displayed only when Multi port is checked on Advanced>SIP page. Registration Select if this trunk registers with the SIP registration server. By default, this is not selected. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 65 Select if this FXO port bars outgoing call service to the PSTN. By default, this is barring not selected. Echo Select if echo cancellation is enabled for this FXO (Line).By default, this is cancellation selected. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 66: Trunk Batch (Unavailable On The Hx4E/Hx4G)
Trunk > Feature. Figure 2-24 Trunk Batch Configuration Interface 2.4.4 Trunk Characteristics Only a gateway with FXO ports can display this interface. After login, click Trunk > Advanced to open the configuration interface. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 67: Figure 2-25 Trunk Characteristics Configuration Interface
Range: -6.0 - +3.0 dB. Set the parameter of FXO impedance, with the default of 600 ohm. The Impedance optional settings are below: Complex (default value) ⚫ 600 (ohm) ⚫ 900 (ohm) ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 68 Gateways will regard the busy tone signal with the repeat times specified here as a hang-up signal. Default is 2, effective range is 2 ~ 5(cycle). Tone-on duration Set duration of busy tone signal, the default is 350 in milliseconds. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 69: Routing
Figure 2-26 Configuration Interface for Digit Map Dialing rules are used to effectively detect completed received number sequences that are ready to be sent in order to reduce connection time of telephone calls. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 70: Table 2-42 Description Of Digit Map
The gateway terminates receiving digits after receiving 11 digits starting with 013xxxxxxxxx The gateway terminates receiving digits after receiving 12 digits starting with 013. 13xxxxxxxxx The gateway terminates receiving digits after receiving 11 digits starting with Document Version 05 Copyright © New Rock Technologies, Inc...
Page 71 Send away when the set number, e.g. 17911, is received. Dial rules by default are as follows: 01[3-5,7,8]xxxxxxxxx 010xxxxxxxx 02xxxxxxxxx 0[3-9]xxxxxxxxxx 11[0,2-9] 111xx 123xx 95105xxx 95xxx 100xx 1[3-5,7,8]xxxxxxxxx [2-3,5-7]xxxxxxx 8[1-9]xxxxxx 80[1-9]xxxxx 800xxxxxxx 4[1-9]xxxxxx 40[1-9]xxxxx 400xxxxxxx xxxxxxxxxx.T Document Version 05 Copyright © New Rock Technologies, Inc...
Page 72: Routing Table
The routing table is empty by default. The gateways will direct a call to the SIP proxy ⚫ server when there is no matched rule for the call. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 73: Table 2-43 Number Transformations
Add 8888 at the end of the calling number starting with 6120 for calls from an FXS (Phone/fax) port. REPLACE Number replacement. The replacing number follows REPLACE. Example: FXS CPN88 REPLACE 2682000 Replace the calling number beginning with 88 for calls from FXS port with 2682000. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 74 16 milliseconds window. PCMU/20/0 should be used if echo cancellation is not required to activate. Example: IP 6120 CODEC PCMU/20/16 PCMU/20/16 codec will be applied to calls from IP with called party number starting with 6120. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 75: Routing Rules
8000 or 8001 are routed to FXO ports in a sequential order. Namely, FXO Port 2 is selected when FXO Port 1 is busy. Where IP is the source, 800[0-1] is the number, and FXO 1-2 is the routing destination. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 76: Table 2-44 Routing Table Format
Direct this call to FXS port 1. Example 3: IP 800[0-3] ROUTE FXS 1-2/R Select a port in round-robin order Example 4: IP 800[0-3] ROUTE FXS 1-2/G Select all idle ports and provide ringing. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 77: Examples Of Routing Rules
PSTN number 61202701 and an extension number 1001. The PSTN number is used for direct inward dialing and the extension number is used for intercom. This feature can be supported by configuring the FXS1 number as 61202701 Document Version 05 Copyright © New Rock Technologies, Inc...
Page 78 An outbound trunk group consists of a set of trunks which are used for outbound calling following certain rules. Here is an example of routing all outbound calls from FXS port to the trunk group consisting of ports FXO1 to FXO4 in sequential fashion: Document Version 05 Copyright © New Rock Technologies, Inc...
Page 79: Advanced Configuration
For more information, see the Recording Agent User Guide. Set this parameter to the IP address of the server. Note: The recording function needs to be enabled for the subscriber line. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 80: Auto Provisioning
After login, click Advanced > System, choose Auto provision for Management system type. For specific configurations, see New Rock Devices Auto Provision Configuration Manual. Figure 2-29 Interface of Auto Provisioning Configuration Document Version 05 Copyright © New Rock Technologies, Inc...
Page 81: Table 2-47 Auto Provisioning Configuration Parameters
Upgrade period When Power on + Periodical is set, this parameter specifies the interval for periodic automatic upgrades. The default range is 3600 seconds. The value range is 5 to 84600 second. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 82: Management System Type (Snmp And Tr069)
Server Enter the address of the SNMP server. Trap port Enter the port number of the SNMP server. The default value is 162. Notification The default value is 900 seconds. interval Document Version 05 Copyright © New Rock Technologies, Inc...
Page 83: Figure 2-31 Tr069 Configuration Interface
The account used for the ACS to connect back to the device, for example, admin. Connection request username The password used for the network management server to connect back to the Connection request device. password Document Version 05 Copyright © New Rock Technologies, Inc...
Page 84: Certificate (Available On The Hx4E/Mx8A/Hx4G/Mx8G)
Step 3 Select and upload the file client.ovpn. Step 4 Reboot the device. 2.6.5 Media Stream After login, click Advanced > Media Stream to open this interface. Figure 2-33 Media Stream Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 85: Figure 2-34 Mx60E/Mx120G Media Stream Configuration Interface
RTP Jitter Buffer is constructed to reduce the influence brought by network jitter. This parameter specifies the maximum number of RTP packets allowed in the buffer. The default value is 50 frames. The value range is 10 to 250 frames. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 86: Sip Configuration
White Space, and SDP etc. MX gateways provide flexibility in field setting in order to improve compatibility with the SIP register server. After login, click Advanced > SIP to open this interface. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 87: Figure 2-35 Sip Related Configuration Interface
HX4G，MX8G，MX8G-A,MX60E-A, MX60E-G, MX120G, MX120G-A, MX120G-P Series Voice Gateway Parameters Setting Figure 2-35 SIP Related Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 88: Table 2-51 Sip Related Configuration Parameter
Internal network IP address. Obtain Called Choose whether the gateway acquires the called number from Request Line field Request line party number or To field. The default is from field. from Document Version 05 Copyright © New Rock Technologies, Inc...
Page 89 INVITE transaction timeout timer. It is 16000 ms by default. Timer D Wait time for response retransmits. It is 16000 ms by default. Timer E non-INVITE request retransmit interval, UDP only. It is 500 ms by default. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 90: Radius (Unavailable On The Hx4E/Hx4G)
Places the user=phone field in front of the SIP version in the INVITE request. Parameter e.g. INVITE sip:212@172.16.10.126;user=phone SIP/2.0 2.6.7 RADIUS (Unavailable on the HX4E/HX4G) After login, click Advanced >RADIUS to open this interface. Figure 2-36 RADIUS Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 91: Table 2-52 Radius Configuration Parameter
Set the times of retransmission of Radius message when no response is received. Default is 3 times. CDR type Set whether to send RADIUS charge message for ⚫ Outbound calls ⚫ Inbound calls ⚫ When calls are connected ⚫ Unanswered calls ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 92: Greeting
Click Upload. The uploaded audio file overwrites the original one. If you want to delete the current color ringback tone, you can click Delete. After the gateway restarts, the default color ringback tone will be used. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 93: Call Progress Tone Plan
Notification of call set up failure due to resource limit. tone Ring back The tone sent to caller when ringing is on. tone Off-hook Reminds the subscriber when the phone is off-hook and no dialup has occurred. warning tone Document Version 05 Copyright © New Rock Technologies, Inc...
Page 94: Feature Access Codes
Using *xx (dial * and 2 digits number) to activate a service Using #xx (dial # and 2 digits number) to cancel a service. This is illustrated with the following defaults for various parameters, which may be Document Version 05 Copyright © New Rock Technologies, Inc...
Page 95: Figure 2-39 Feature Codes Configuration Interface
The feature code for obtaining the phone number of the subscriber line, with number default of #00. By dialing this key, you will hear the phone number of the subscriber line voiced by the gateway. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 96 User operation: off hook → press #80 → hang up. The feature code for activating the double-ring/forking feature, with default of Call Forking *75. Deactivate forking The feature code for deactivating the feature, with default of #75. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 97 User operation: off hook → press *88 → input color ring number. While listening, you can press a two-digit CRBT index to change to another CRBT file. Three-way calling The default value is *79. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 98: Clock Service
Regularly change the root/operator password for accessing the device through SSH, and ⚫ improve the password strength Regularly change the HTTP/HTTPS/SSH port for accessing the device ⚫ Disable SSH once accessing is completed. ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 99: Figure 2-41 Access Configuration Interface
Set the HTTP/HTTPS port for the device. The default value is 80 for HTTP and 443 for HTTPS. HTTP/HTTPS port is use for: Web accessing (XML command interface) ⚫ Auto Provisioning ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 100: Access List
Web GUI (HTTP/HTTPS) or SSH. After login, click Security>Access list to open the configuration interface. Once access list is enabled, only addresses specified here are allowed to access the device through Web GUI or SSH. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 101: Brute Force Login Prevention
After a specified number of login attempts within a specified time, the source IP address of the accessor will be blocked. After login, choose Security > Brute force login prevention, to go to the configuration Document Version 05 Copyright © New Rock Technologies, Inc...
Page 102: Figure 2-43 Brute Force Login Prevention (Login Retry Lockout) Configuration Interface
Locked IP addresses Figure 2-44 Brute Force Login Prevention (Lockout IP Addresses) Interface Table 2-59 Brute Force Login Prevention (Lockout IP Addresses) Information Name Description IP address Indicates a locked IP address. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 103: Acl-Based Traffic Filtering
X, create an ACCEPT rule to allow traffic from IP x.x.x.x destined to port X on MX. After login, choose Security > Static defense to go to the configuration interface. Figure 2-45 Static Defense Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 104: Packet Rate Limiting Based Dynamic Blacklisting
2.7.5 Packet Rate Limiting Based Dynamic Blacklisting Packet rate limiting based dynamic blacklisting enables the device to defend against Dos/DDoS attacks which involve multiple computers all over the world and amounts of traffic. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 105: Rule Configuration
⚫ Add: Add a new rule ⚫ Copy : Duplicate the selected rule to a new rule ⚫ Delete : Delete the selected rule ⚫ Batch delete: Batch Delete all selected rules Document Version 05 Copyright © New Rock Technologies, Inc...
Page 106: Figure 2-47 Dynamic Defense (Blocked Ip Addresses) Interface
Block: Add the entry to the static defense list and block the matched packets. ⚫ Accept: Add the entry to the static defense list and accept the matched packets. ⚫ Cancel: Cancel to add the entry to the static defense list. ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 107: Voice Security
You may add SIP servers addresses or SBC (when register to SBC) addressed to SIP- allowed addresses. If no SIP-allowed addresses are set, the device will respond SIP signaling from any IP address. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 108: Encryption
, backup SIP server, TLS server, server ⚫ IP addresses included in routing rules, and loopback IP address are trusted. 2.7.7 Encryption After login, click Security>Encryption to open this interface. Figure 2-49 Encryption Configuration Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 109: Table 2-65 Encryption Configuration Parameters
Example: 201.30.170.38:1020 or sbc.com:1020. Local port Signaling port assignment of the gateway, the default value is 4660. Signaling port number may be set at will, but cannot conflict with other ports of equipment. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 110: Vpn (Available On The Hx4E/Mx8A/Hx4G/Mx8G)
Figure 2-50 VPN Configuration Interface Table 2-66 VPN Configuration Parameters Name Description Enable VPN client function. Type Disable VPN, or select L2TP or OpenVPN. VPN server Enter the IP address of the L2TP VPN server. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 111: Status
After login, click Call Status>Call Status to open this interface. Figure 2-51 Call Status Interface 2.8.3 Call History on FXS After login, click Call Status>Call history on FXS to open this interface. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 112: Call History On Fxo
After login, click Call Status>Call history on FXO to open this interface. Figure 2-53 Interface of Call on FXO 2.8.5 SIP Message Count After login, click Call Status>SIP message count to open this interface. Figure 2-54 SIP Message Count Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 113: Logs
1,the other two users’ permission level is level 3; when more than one operator log in at the same time, the first user’s permission level is 2, the others are 3. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 114: Call Message
(Call Context Info) Rtp Context Info Show the voice channel related to the calls. 2.9.2 Call Message After login, click Logs>Call Message to open this interface. Figure 2-56 Call Message Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 115: System Startup
After login, click Logs>Manage Log to open this interface. Log files can be downloaded through this interface. Figure 2-58 Manage Log Interface Table 2-68 Log Management Configuration Parameters Name Description Download log Document Version 05 Copyright © New Rock Technologies, Inc...
Page 116: Figure 2-59 Log Saving Interface
Figure 2-59 Log Saving Interface Step 3 Click Save, and select path to save. Figure 2-60 Path Saving Interface Step 4 The user may review the log file from the server. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 117: Tools
If you do not need this service, you can turn off this feature. When turned off, the device will no longer access the cloud software license server. Synchronization Enter the access address of the cloud server, e.g. Server URL https://******@license.voicercs.com:9000/license/$MAC/ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 118: Configuration Management
Figure 2-62 Configuration Management Interface Voice: only exports IP-PBX configurations ⚫ Network: only exports network configurations ⚫ Audio files: only exports system voice prompt, not including the audio files uploaded ⚫ by users Document Version 05 Copyright © New Rock Technologies, Inc...
Page 119: Upgrade
Note: Please contact the supplier to obtain the latest firmware release file. Upgrading by tar.gz file The upgrading by tar.gz file will not change the current configurations. But you are advised to backup the configurations by clicking Export on Tools>Configuration Document Version 05 Copyright © New Rock Technologies, Inc...
Page 120: Restore Factory Settings
The factory settings are designed based on common applications, and therefore, there is no need to modify them in many deployment situations. Restoration takes effect after the system is restarted. Figure 2-66 Restore Factory Settings Interface (HX4E/MX8A/HX4G/MX8G) Document Version 05 Copyright © New Rock Technologies, Inc...
Page 121: Capture Recordings On The Port
After login, click Tools > IP capture to open this interface. You are allowed to capture up to three IP voice data files, each with up to 2M bytes. The capture is stored in the downloaded file under /log/dump.cap in libpcap format. Figure 2-68 Ethereal Capture Interface Document Version 05 Copyright © New Rock Technologies, Inc...
Page 122: Network Diagnosis (Hx4E/Mx8A/Hx4G/Mx8G)
If the Internet is unavailable, you can use this tool to diagnose whether the network is connected. Figure 2-69 Automatic Diagnosis Interface Figure 2-70 Ping Diagnosis Interface 2.11 Product Information After login, click Version info to view the gateway hardware and software version information. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 123: Reboot
To restart the gateway, click Reboot in the top right corner. 2.13 Logout After login, click the Logout at top right to exit the gateway management system and return to the login interface. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 124: Appendix: Vlan Configuration
Automatic discovery (DHCP): The device obtains the VLAN tag and QoS using DHCP ⚫ option 132 and option 133. New Rock gateways support two VLAN modes: single VLANs and multi-service VLANs Document Version 05 Copyright © New Rock Technologies, Inc...
Page 125: Automatic Discovery (Not Supported By Hx4G/Mx8G)
With Link Layer Discovery Protocol (LLDP) enabled, during startup the device automatically obtains VLAN configuration information via an LLDAP message, adds VLAN tag in packets it sends, and obtains network information such as IP address using the DHCP mode by default. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 126: Figure 3-1 Scenario Diagram
HX4G，MX8G，MX8G-A,MX60E-A, MX60E-G,MX120G,MX120G-A,MX120G-P Series Voice Gateway Appendix Configuration After login, click Basic>VLAN. Set LLDP to on, set LLDP packet interval, and then click Save. Discovery Mechanism Figure 3-1 Scenario Diagram Document Version 05 Copyright © New Rock Technologies, Inc...
Page 127 IP address via DHCP. The device ignores any subsequent LLDP message with different VLAN ID. Figure 3-2 shows the handling procedure. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 128: Figure 3-2 Procedure Of Handling Lldp Message Carrying A Vlan Id
Figure 3-3 Procedure of Handling the LLDP Message with no VLAN ID Messages LLDP Message ⚫ Upon receipt of an LLDP message, the device will check if the VLAN ID, Priority, and Document Version 05 Copyright © New Rock Technologies, Inc...
Page 129: Figure 3-4 Lldp Message
DSCP value to the RTP message. Figure 3-5 shows the sent message with a VLAN ID. Figure 3-5 Adding a VLAN ID to the Message to Be Sent Document Version 05 Copyright © New Rock Technologies, Inc...
Page 130: Dhcp
After login, click Basic > VLAN. Set DHCP to be On, and then click Save. In addition, ensure DHCP is set on the Basic > Network page. Discovery Mechanism 1. The device periodically sends DHCPDISVOVER message carrying with option 132 and option 133 to the DHCP server. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 131: Manual Configuration
All services of the device are on the same VLAN, and the device receives only data packets carrying the VLAN and includes the VLAN tag in all sent data packets. In the single VLAN Document Version 05 Copyright © New Rock Technologies, Inc...
Page 132: Figure 3-6 Configuring The Single Vlan
On the web interface, click Basic > VLAN, set the Activate to On, set Mode to Single VLAN, enter the VLAN tag, and specify network information such as IP address or select DHCP. As shown in Figure 3-6. Figure 3-6 Configuring the Single VLAN Document Version 05 Copyright © New Rock Technologies, Inc...
Page 133: Example Of Single Vlan
The voice VLAN of the device has the following two modes: Mode 1 and Mode 2. Mode1 - Signaling (SIP) and media stream (RTP/T.38) are on the same VLAN ⚫ Document Version 05 Copyright © New Rock Technologies, Inc...
Page 134: Figure 3-8 Configuring Voice Vlan To Work In Mode 1
On the web interface, click Basic>VLAN, and ensure that the VLAN function is set to On, and Mode is set to Multi-service VLAN. Select Mode 2 for Voice VLAN, and specify VLAN tags for SIP and RTP/T.38. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 135: Figure 3-9 Configuring Voice Vlan To Work In Mode 2
Mode is set to Multi-service VLAN. Select Management VLAN, set the VLAN tag of the management service, and specify network information such as IP address. Figure 3-10 Configuring Management VLAN Document Version 05 Copyright © New Rock Technologies, Inc...
Page 136: Example Of Multi-Service Vlan
1. Configure multi-service VLAN on the HX4 device: the voice VLAN uses mode 1, the VLAN tag is 300, the VLAN tag of the management VLAN is 200, and the IP address is obtained from the corresponding VLAN network using DHCP. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 137: Figure 3-12 Configuring Multi-Service Vlan
3-13. From top to bottom: IP address of the device’s physical network port, IP address of the management VLAN, and IP address of the voice VLAN. Figure 3-13 IP Addresses of the Device in Multi-Service VLAN Document Version 05 Copyright © New Rock Technologies, Inc...
Page 138: Figure 3-14 Sip Data Packet Carrying Vlan Tag Of The Voice Vlan In The Multi-Service Vlan Mode
5. Check that tag 200 of the management VLAN is carried in the HTTP packet for the PC management device Web GUI. Figure 3-16 RTP Data Packet Carrying VLAN Tag of the Management VLAN in the Multi-Service VLAN Mode Document Version 05 Copyright © New Rock Technologies, Inc...
Page 139: Making An Openvpn Client Certification (Hx4E/Mx8A/Hx4G/Mx8G)
<ca> # Copy the content beginning with “-----BEGIN …” and ending with “-----END …” from ca.crt to # replace the following content. -----BEGIN CERTIFICATE----- -----END CERTIFICATE----- Document Version 05 Copyright © New Rock Technologies, Inc...
Page 140 Step 3 Save the file as the name of client.ovpn. Step 4 Transform the format to UNIX. Take the Ultra Edit as an example to describe the transform procedure, shown as the figure below. After transformation, save the file. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 141 HX4G，MX8G，MX8G-A,MX60E-A, MX60E-G,MX120G,MX120G-A,MX120G-P Series Voice Gateway Appendix Document Version 05 Copyright © New Rock Technologies, Inc...
Page 142: Appendix: High Availability Configuration
For configuration details, High Availability Configuration Guide. Note: If the link is unavailable, go to New Rock's official website: http://en.newrocktech.com/ to obtain the file from Support>Others > User Manuals > High Availability Configuration Guide Document Version 05 Copyright © New Rock Technologies, Inc...
Page 143: Appendix: Auto Provisioning Configuration
MX60E-G,MX120G,MX120G-A,MX120G-P Series Voice Gateway Appendix Appendix: Auto Provisioning Configuration MX series voice gateways support auto provisioning, which allows users to manage gateway configuration and firmware upgrades remotely and centrally. In this mode, users manage and store firmware upgrade packages and gateway configuration files on an automatic configuration server (ACS).
Page 144 ⚫ Enabling centralized management of configuration files to enhance account information security For configuration details, see New Rock Devices Auto Provisioning Configuration Manual. Note: If the link is unavailable, go to New Rock's official website: http://en.newrocktech.com/usersmanual to obtain the file. Document Version 05 Copyright © New Rock Technologies, Inc...
Page 145: Appendix: Rj45 And Rj11 Corresponding Relations
Analog line pair RING TIP1 RING1 TIP2 TIP3 RING3 RING2 TIP4 Orange Green Blue Brown Brow Reference color Orange Blue Green white white white white Figure 7-1 Schematic Diagram of Subscriber Line Connection Document Version 05 Copyright © New Rock Technologies, Inc...

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