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New Rock Technologies, Inc.
MX100G SIP-ISDN Gateway Series

User Manual

MX100G
MX100G-S
Website:
http://www.newrocktech.com
Email:
gs@newrocktech.com
Document Version: 201706

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Summary of Contents for New Rock Technologies MX100G

  • Page 1: User Manual

    New Rock Technologies, Inc. MX100G SIP-ISDN Gateway Series User Manual MX100G MX100G-S Website: http://www.newrocktech.com Email: gs@newrocktech.com Document Version: 201706...
  • Page 2: Amendent Records

    Document Rev. 01(June, 2017) This document is applicable for V115. Copyright © New Rock Technologies, Inc. 2017. All rights reserved. All or part of this document may not be excerpted, reproduced and transmitted in any form or by any means without prior written permission from the company.
  • Page 3: Table Of Contents

    Contents Amendent Records ............................2 Contents ................................3 Contents of Figure ............................5 Contents of Table ............................7 1 Overview ..............................1-1 1.1 Product Introduction ............................1-1 1.2 Features ................................1-1 1.3 Equipment Structure ............................1-2 1.3.1 Front & Back Panel ..........................1-2 1.3.2 CON Port ..............................
  • Page 4 5 Parameter Setting ............................5-1 5.1 Login .................................. 5-1 5.2 Buttons Used on Gateway Management Interface ..................... 5-2 5.3 Basic Configuration ............................5-2 5.3.1 Network Configuration ..........................5-2 5.3.2 STUN (RFC3489) ........................... 5-3 5.3.3 VLAN ..............................5-5 5.3.4 System Configuration ..........................5-5 5.3.5 SIP Configuration ...........................
  • Page 5: Contents Of Figure

    Figure 1-3 RJ45 to RS232 serial cable ........................1-6 Figure 1-4 USB to RS232 converter cable ....................... 1-6 Figure 3-1 Installation of MX100G Series L-shape Brackets ................... 3-1 Figure 3-2 Mount MX100G to Rack ......................... 3-2 Figure 3-3 Cable of Connecting MX100G CON ....................... 3-3 Figure 3-4 Connecting the T1/E1Cable ........................
  • Page 7: Contents Of Table

    Contents of Table Table 1-1 Front Panel .............................. 1-3 Table 1-2 Indicators ..............................1-3 Table 1-3 Pinouts of Ethernet Ports ......................... 1-4 Table 1-4 Pinouts of T1/E1 Module.......................... 1-4 Table 1-5 Description of Back Panel ........................1-4 Table 1-6 Description of Back Panel ........................1-5 Table 1-7 Standard Table for Lead Wire of Pin at Configuration Port (CON) ............
  • Page 9: Overview

    By supporting the ISDN PRI signalling, the MX100G can control its calls with the PSTN or PBX. The call control between the MX100G and media gateway controller (softswitch) is carried out through Session Initiation Protocol (SIP).
  • Page 10: Equipment Structure

    IP-based new generation of voice device. The MX100G helps reducing users’ cost by increasing new functions and applications to follow the ongoing evolution of VoIP technologies. This can be realized through New Rock’s software upgrade free of charge policy within the life cycle of the MX100G. In support of multiple protocols...
  • Page 11 MX100G SIP-ISDN Gateway Series User Manual Table 1-1 Front Panel Mark Description Pressing the RST button for less than three seconds: no action will be taken. ① Pressing the RST button for more than three seconds: the factory settings will be restored.
  • Page 12: Figure 1-2 Back Panel (Ac)

    User Manual MX100G SIP-ISDN Gateway Series Mark Function Status Description (red, indicator Blinking red A remote alarm is generated. green) Steady red A local alarm is generated. No connection is established. Table 1-3 Pinouts of Ethernet Ports RJ45 Pin-out Description...
  • Page 13: Con Port

    GND (ground terminal). Please use a RJ45 to RS232 serial cable as shown in Figure 1-3 for connecting the CON port on MX100G side and the RS232 port on PC side. If the connection is established between MX100G and the mobile PC with no RS232 ports, please use the cable together with USB to RS232 converter cable as shown in Figure 1-4.
  • Page 14: Specifications

    User Manual MX100G SIP-ISDN Gateway Series Figure 1-3 RJ45 to RS232 serial cable Figure 1-4 USB to RS232 converter cable Table 1-8 Attributes of CON Port Attributes Description Connector RJ45 Interface count Interface standard RS232 Baud rate 115200 Data bit...
  • Page 15 MX100G SIP-ISDN Gateway Series User Manual New Rock Technologies, Inc.
  • Page 16: Installation Preparation

    For avoidance of personal injury and device damage, please read this chapter carefully before installation. 2.1 Installation Precautions For your safety, please follow the precautions when MX100G is installed and used. Keep the site far from the heat and humidity ...
  • Page 17: Power Supplier

    Avoid sharing the multi-outlet power strip with other devices that may generate electrical interference.  MX100G is chassis based with ground tab. In a site that can provide ground for the chassis, the ground tab at the rear panel of chassis for MX100G must be properly grounded. For DC power supply system...
  • Page 18: Opening Inspection

    User Manual MX100G SIP-ISDN Gateway Series MX100G is designed to be installed in a standard 19-inch rack, which should provide adequate air-flow to cool down the gateway, and should be firm enough to support the weight of the gateway. It is also recommended the rack is earth grounded properly.
  • Page 19: Installation

    The L-shape brackets are used to secure the gateway to the rack. The brackets cannot support the weight of the equipment alone. Prior to install the MX100G series chassis into rack, a supporting shelf must be installed in place where the gateway will sit.
  • Page 20: Installing Cables

    RS232 serial ports, then local computers can interwork with the device through simulating terminal program. As to MX100G, RJ45 Plug is used. One port is applied for connecting CON, while the other is applied for DB9 Adapter to insert serial ports of configuration terminal. CON Ratio: 115200.
  • Page 21: Connecting The Ethernet Cable

    The MX100G has two service interfaces, namely ETH1 and ETH2 for your choice. These two interfaces need to be connected to the same hub, LAN, or WAN. Only one of them works at a time. After Ethernet cables are inserted, check the indicator state of the interface that is connected first.
  • Page 22: Connecting The Grounding Cable

    Follow the steps to connect AC power cord: Turn off the switch of AC power outlet. MX100G use the shipped power cord to connect between the AC input at rear of the chassis and the AC power outlet. Follow the steps to connect DC power cord:...
  • Page 23: Verifying Installation

    MX100G SIP-ISDN Gateway Series User Manual Turn off the switch of DC power outlet. Insert power cords to the socket shipped with the MX100G and fasten the cables. Then insert the socket to the device and fasten it. 3.3.6 Verifying Installation Installation verification is extremely important, because operations of the gateway depend on its stability, grounding, and power supply.
  • Page 25: Powering Up The Gateway

    MX100G SIP-ISDN Gateway Series User Manual Powering up the Gateway 4.1 Verification before Power-up 4.1.1 Checking Appearance This is a review process of the installation work, including the chassis, wiring, connectors, ports, labels and site as described in the subsections.
  • Page 27: Parameter Setting

    192.168.2.240), you can enter the login interface for gateway configuration by entering a password on the login interface. Figure 5-1 Login Interface for MX100G Gateway Configuration Both Chinese and English Languages are provided for the Web interface. Logon users are classified into administrator and operator. The default passwords are mx100 (lowercase letters required) and operator.
  • Page 28: Buttons Used On Gateway Management Interface

    User Manual MX100G SIP-ISDN Gateway Series prompt like "There is a problem with this website's security certificate" may occur. Click Continue to this website to access the login page. 5.2 Buttons Used on Gateway Management Interface buttons are at the bottom of the configuration screens. It is used to submit configuration information.
  • Page 29: Stun (Rfc3489)

    Name Description Host name This is the equipment name of a configuration gateway. The default value is MX100G. Users can set a different name for each gateway to distinguish from each other according to the deployment plan. A host name can be a maximum of 48 characters, either letters (A-Z or a-z), numbers (0-9) and minus sign (-).
  • Page 30: Figure 5-3 Stun Configuration Interface

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-3 STUN configuration interface Table 5-2 STUN parameters Item Description STUN The device periodically sends a STUN request to the STUN server to obtain the public IP address for the front-end router. Server IP address / Set the IP address or domain name of the STUN server.
  • Page 31: Vlan

    MX100G SIP-ISDN Gateway Series User Manual 5.3.3 VLAN This page is available when the mode on Basic > Network is set to Switching port. After login, click Basic>VLAN to open the configuration interface. Figure 5-4 VLAN Configuration Interface Table 5-3 VLAN Configuration Parameters...
  • Page 32: Figure 5-5 System Configuration Interface

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-5 System Configuration Interface Table 5-4 System Configuration Parameters Name Description Off-hook timer If a subscriber does not dial any digit within the specified time by this parameter after off-hook, the gateway will prompt to hang up with a busy tone.
  • Page 33: Sip Configuration

    MX100G SIP-ISDN Gateway Series User Manual Name Description DTMF off-time This parameter sets the off time (ms) of DTMF signal sent from FXO port. The default value is 100 ms. Generally, the interval time should be set in the range of 80-150 ms.
  • Page 34 Configure the UDP port for transmitting and receiving SIP messages, with its default value 5060. If the MX100G is connected directly to the Internet, it’s recommended to change the default port value to prevent hacker attacks. Note: The signaling port number can be set in the range of 1-9999, but cannot conflict with the other port numbers used by the equipment.
  • Page 35: Sip Trunk

    MX100G SIP-ISDN Gateway Series User Manual Name Description SRTP mode Set to one of the following negotiation modes:  Prefer RTP (negotiation with RTP only): only RTP negotiation is used for outgoing calls, but SRTP negotiation is also supported for incoming calls.
  • Page 36: Isdn Configuration

    You can increase the value of this parameter to increase the voice volume received from ISDN Gain to IP network and sent to IP network. If the MX100G DS1 Type is set to T1 then Line Framing can be set to D4, SF (Superframe), and ESF (Extended Superframe) mode. Framing If the MX100G DS1 Type is set to E1 then Line Framing can be set to E1_MF_CRC mode.
  • Page 37: Foip

    Description Line code If the MX100G DS1 Type is set to T1 then Line Code can be set to B8ZS or AMI. If the MX100G DS1 Type is set to E1 then Line Code can be set to HDB3. Line impedance The configuration is displayed when E1 is chosen, with the value of 120 OHM.
  • Page 38: Isdn

    5.4 ISDN In case of full configurations, the MX100G has one 4T1/E1 card, with four interfaces numbering ISDN1 to ISDN4 from left to right. You are recommended to set parameters corresponding to the interface configured. Parameters for each interface are identical. You can set different parameter values for each interface as needed.
  • Page 39 MX100G SIP-ISDN Gateway Series User Manual Table 5-10 ISDN Configuration Parameters Name Description Name Display the name of an ISDN interface. www.newrocktech.com 5-13...
  • Page 40  Forward: In the case of an incoming call, the MX100G first checks whether timeslot Circuit hunting 1 is idle. If not, the MX100G checks whether timeslot 2 is idle. The process proceeds in the ascending order until an idle timeslot is found.
  • Page 41 MX100G SIP-ISDN Gateway Series User Manual Name Description Indicates whether the E1/T1 port is connected. Status “Link up” indicates connected, “Link down” indicates disconnected. Set the duration, in the unit of seconds, minutes, hours, or days. After that, you can click BERT Start to view the progress bar and the Stop button, as shown in the following figure.
  • Page 42: Routing

    D1S2 is applicable; that is, the first two digits of 88123 are deleted so that the calling number 88123 is translated to 123. 5.5 Routing 5.5.1 Digit Map In most situations, dialing rules need to be configured only for second dial on the MX100G. Click Advanced > DigitMap tab to open the digit map interface. 5-16 www.newrocktech.com...
  • Page 43: Figure 5-11 Configuration Interface For Digit Map

    MX100G SIP-ISDN Gateway Series User Manual Figure 5-11 Configuration Interface for Digit Map Digit map rules are used to effectively judge if the received number sequence is completed, for the purpose of ending up receiving numbers and sending out the received numbers. The proper use of digit map rules can help to reduce the connection time of telephone calls.
  • Page 44: Routing Table

    User Manual MX100G SIP-ISDN Gateway Series Digit map Description The gateway terminates receiving digits after receiving three digits starting with 11. 9xxxx The gateway terminates receiving digits after receiving five digits starting with 9. 17911 (e.g.) Send away when the set number, e.g. 17911, is received.
  • Page 45: Figure 5-12 Configuration Interface For Routing Table

    MX100G SIP-ISDN Gateway Series User Manual Figure 5-12 Configuration Interface for Routing Table Click Help to open the illustrative interface for routing configuration. The routing table with 500 rules in capacity provides two functions including digit transformation and call routing assignment. Here are the general rules applied by gateways when executing the routing table.
  • Page 46 User Manual MX100G SIP-ISDN Gateway Series The format of number transformation is Source Number Replacement Method For example: FXS 021 REMOVE 3means remove the prefix 021 of the called number for calls from the IP. The format of routing rules is:...
  • Page 47 MX100G SIP-ISDN Gateway Series User Manual Processing Mode Description and Example Remove number. The positive number behind REMOVE means to remove several digits in the front of the number; the negative number means to remove several digits at the end of the number.
  • Page 48: Application Examples Of Routing Table

    User Manual MX100G SIP-ISDN Gateway Series Processing Mode Description and Example Insert prefix of called party number when calling out. The inserted prefix number follows behind REPLAY. Example: RELAY RELAY 17909 For calls from IP with called party number starting with 010, digit stream 17909 will be outpulsed before the original called party number is being sending out.
  • Page 49: Advanced Configurations

    MX100G SIP-ISDN Gateway Series User Manual Selecting an E1 line based on calls from the IP network.  Replacing the calling party number section of an IP call with a shared number.  Permitting the IP call with the number only in the calling party number section, not other ID ...
  • Page 50: Figure 5-13 System Advanced Configuraiton Interface

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-13 System Advanced Configuraiton Interface Table 5-16 Advanced System Configuration Parameters Name Description NAT traversal Gateways support several mechanisms for NAT traversal. Usually, static NAT is used when fixed public IP address is available. It’s necessary to perform port mapping or DMZ function on router when choosing dynamic or static NAT.
  • Page 51: Media Stream

    MX100G SIP-ISDN Gateway Series User Manual Name Description Note: For detailed configurations, refer to the MX Gateway Auto Provisioning Auto Provision Configuration Manual. Enable Tick it to use the auto provision function. Obtain ACS address via ACS (Auto Provisioning Server) address is obtained by using DHCPoption66.
  • Page 52: Figure 5-14 Media Stream Configuration Interface

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-14 Media Stream Configuration Interface Table 5-17 Media Stream Configuration Parameters Name Description RTP port Min. The minimum value of UDP ports for RTP transmission and receiving, and the parameter must be greater than or equal to 3000.
  • Page 53: Sip Configuration

    MX100G SIP-ISDN Gateway Series User Manual 5.6.3 SIP Configuration Click the label of Advanced > SIP to open this interface. Figure 5-15 SIP Related Configuration Interface Table 5-18 SIP Related Configuration Parameter Name Description SIP configuration PRACK Determine whether to activate Reliable Provisional Responses. (RFC 3262) Early media Enable RFC5009.
  • Page 54 User Manual MX100G SIP-ISDN Gateway Series Name Description Minimum timer Set the minimum value of session refresh interval. Request/Response message Configuration Port for sending response Select the port for sending SIP signaling responses:  Using received port to send response ...
  • Page 55: Radius

    MX100G SIP-ISDN Gateway Series User Manual 5.6.4 RADIUS Click the label of to open this interface. Advanced > RADIUS Figure 5-16 RADIUSConfiguration Interface Table 5-19 RADIUS Configuration Parameter Name Description Primary server Set IP address and port number of preferred Radius server.
  • Page 56: Figure 5-17 Tones Configuration Interface

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-17 Tones Configuration Interface Table 5-20 Tones Configuration Parameters Name Description Country/region There are progress tone plans for several countries and regions which are pre-programmed in gateways. Users may also specify the tone plan according to the national standard. Gateways provide tone plan for the following countries and regions: China;...
  • Page 57: System Time

    MX100G SIP-ISDN Gateway Series User Manual Indicates 440 Hz single frequency tone, repeated twice in terms of 300 milliseconds on and 10 seconds off.  950/333,1400/333,1800/333,0/1000 Indicates repeated playing 333 milliseconds of 950 Hz, 333 milliseconds of 1400 Hz, 333 milliseconds of 1800 Hz, and mute of 1 second.
  • Page 58 User Manual MX100G SIP-ISDN Gateway Series Table 5-21 Clock Service Parameters Name Description Time Zone Select a time zone, the parameter values include: (GMT-11:00) Midway Island  (GMT-10:00) Honolulu. Hawaii  (GMT-09:00) Anchorage, Alaska  (GMT-08:00) Tijuana  (GMT-06:00) Denver ...
  • Page 59: Security

    MX100G SIP-ISDN Gateway Series User Manual Name Description Secondary time Enter the IP address of Secondary time server here. It has no default value. server 5.7 Security 5.7.1 Access Security The administrator is recommended to perform the following operations to prevent mostly illegal accessing to the device: ...
  • Page 60: Access List

    User Manual MX100G SIP-ISDN Gateway Series Table 5-22 Access security setting parameters Name Description Set the administrator/operator password by entering the current password. The password must meet the following requirements: Change  8 to 16 characters administrator  At least two of the following: letters, numbers, and symbols /operator password ...
  • Page 61: Voice Security

    MX100G SIP-ISDN Gateway Series User Manual Figure 5-20 Access list configuration Interface Step 1 Click Add. Step 2 In the input box, enter IP addresses and select types of service. Step 3 Select Enable, and click Save.  This function takes effect after the system reboots.
  • Page 62: Encryption

    User Manual MX100G SIP-ISDN Gateway Series Figure 5-21 Voice Security Configuration Interface 5.7.4 Encryption After login, click Security>Encryption to open this interface. Figure 5-22 Encryption Configuration Interface Table 5-23 Encryption Configuration Parameters Name Description Signal encryption Choose whether to encrypt signaling. By default, this is not selected.
  • Page 63: Call Status

    You may obtain this from service provider 5.8 Call Status In case of full configurations, the MX100G has one 4T1/E1 card, with four interfaces numbering ISDN1 to ISDN4 from left to right. Users can view the ISDN calling state on the interface in usage.
  • Page 64: Log Management

    User Manual MX100G SIP-ISDN Gateway Series Table 5-24 Status Parameters Name Description The call state involves idle, outpulsing, ringing, dialling, initiating a call, ring back, talking, Call on-hook on the local end, and on-hook on the opposite terminal. 5.9 Log Management 5.9.1 System Status...
  • Page 65: Call Message

    MX100G SIP-ISDN Gateway Series User Manual Table 5-25 System Status Parameters Name Description Login User Info Show the IP address and jurisdiction of login user. The numbers following the IP address show the online jurisdiction of the user: 1- administrator; 2 - operator; 3 – viewer. The viewer can only read the configuration, but is not allowed to modify it.
  • Page 66: Isdn Status

    User Manual MX100G SIP-ISDN Gateway Series 5.9.3 ISDN Status Click Logs > ISDN Status tab to open this interface. Figure 5-26 ISDN Status Interface Table 5-26 ISDN Status Parameters Name Description ISDN Group ID The ID of an ISDN group.
  • Page 67: System Startup

    MX100G SIP-ISDN Gateway Series User Manual 5.9.4 System Startup Click Logs > System Startup tab to open this interface. The gateway boot up information is available in this page, including the hardware configuration. Figure 5-27 System Startup Interface 5.9.5 Manage Log Click the label of Logs >...
  • Page 68: System Tool

    User Manual MX100G SIP-ISDN Gateway Series Name Description System log server The syslog server receives the logs that are otherwise recorded in debug.log, message.log and boot.log. Call message server The syslog server receives the logs that are otherwise recorded in message.log.
  • Page 69: Figure 5-30 Upgrade Interface

    MX100G SIP-ISDN Gateway Series User Manual Figure 5-30 Upgrade Interface Step 2 Click Backup to save the current configuration. Figure 5-31 Upgrading interface by .img file Step 3 Click Upgrade and follow the upgrade instructions. Note: Please contact the supplier to obtain the latest firmware release file.
  • Page 70: Restore Factory Settings

    User Manual MX100G SIP-ISDN Gateway Series the device cannot be started. After the upgrade is successful, the device automatically restarts. Access the gateway  management system interface again, click Info to view and check whether the software version is the upgrade target version.
  • Page 71: Logout

    MX100G SIP-ISDN Gateway Series User Manual Figure 5-34 Version Information Interface 5.12 Logout Click the Logout at top right to exit the gateway management system and return to the login interface. www.newrocktech.com 5-45...

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