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New Rock Technologies MX Series User Manual

Voice-fax gateway
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New Rock Technologies, Inc.
MX Voice-Fax Gateway Series
User Manual
MX8
MX60
MX120
http://www.newrocktech.com
Email: gs@newrocktech.com
Document Version: MC0-E001-N

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  • Page 1 New Rock Technologies, Inc. MX Voice-Fax Gateway Series User Manual MX60 MX120 http://www.newrocktech.com Email: gs@newrocktech.com Document Version: MC0-E001-N...

  • Page 2: Table Of Contents

    Contents Contents ..................................... 2 Contents of Figure ................................4 Contents of Table ................................6 1 Overview ..................................1 1.1 Product Introduction .................................1 1.2 Functions and Features ................................2 1.3 Equipment Structure .................................2 1.3.1 MX8 .....................................2 1.3.2 MX60 ...................................4 1.3.3 MX120 ..................................7 2 Parameter Setting .................................
  • Page 3 2.6.4 Media Stream ................................30 2.6.5 SIP Related Configuration ............................31 2.6.6 Characteristics of Subscriber line ..........................33 2.6.7 Characteristics of Trunk Line ............................. 35 2.6.8 Radius Call Logs ................................ 37 2.6.9 Encryption .................................. 37 2.6.10 Greeting ..................................39 2.6.11 Call Progress Tone Plan ............................39 2.6.12 Feature Codes ................................

  • Page 4: Contents Of Figure

    Contents of Figure Figure 1-1 MX8 Front Panel ................................3 Figure 1-2 MX8 Back Panel ................................3 Figure 1-3 MX60 Front Panel ................................5 Figure 1-4 Schematic Diagram of MX60 Subscriber Line Connection ..................6 Figure 1-5 MX60 Back Panel-AC ..............................6 Figure 1-6 MX60 Back Panel-DC ..............................6 Figure 1-7 MX120 Front Panel ..............................8 Figure 1-8 Schematic Diagram of MX120 Subscriber Line Connection ..................9 Figure 1-9 MX120 Back Panel-AC ..............................
  • Page 5 Figure 2-34 Interface of call on FXS ............................43 Figure 2-35 Interface of call on FX0 ............................44 Figure 2-36 Interface of SIP message count ..........................44 Figure 2-37 Interface of System Status ............................45 Figure 2-38 Call Message interface .............................. 46 Figure 2-39 Interface of System Startup ............................

  • Page 6: Contents Of Table

    Contents of Table Table 1-1 MX series gateway hardware specifications ........................1 Table 1-2 Common Configuration Combination of MX8 ......................2 Table 1-3 Description of MX8 Front Panel ............................3 Table 1-4 Description of MX8 Back Panel ............................3 Table 1-5 Configuration Description of Analog Line Interfaces for All MX8 Models ..............4 Table 1-6 Configuration combination of MX60 ..........................4...
  • Page 7 Table 2-26 Trunk line characteristics configuration parameter ....................36 Table 2-27 Configuration parameter of Radius call logs ......................37 Table 2-28 Encryption configuration parameters ......................... 38 Table 2-30 Call progress tone configuration parameters ......................40 Table 2-31 Feature codes configuration parameter ........................41 Table 2-32 Parameters of call state ...............................

  • Page 9: Overview

    High (Optional) Hardware of MX series gateways use high-performance CPUs, ensure that each product of the series can achieve full-capacity concurrent calls with high speech quality. MX gateways software adopts the stable and reliable embedded Linux operating system (OS), thereby...

  • Page 10: Functions And Features

    MX8 can provide up to 8 analog line interfaces. MX8 supports the following types of configuration: Table 1-2 Common Configuration Combination of MX8 Models Number of FXS Ports Number of FXO Ports MX8-2S/2 MX8-6S/2 New Rock Technologies, Inc.
  • Page 11 Analog subscriber line (FXS) or analog trunk (FXO) interface indicator, Light-on indicates that ③ it is in use. Figure 1-2 MX8 Back Panel Table 1-4 Description of MX8 Back Panel Description ① Power interface, 5-9 VDC input New Rock Technologies, Inc.

  • Page 12: Mx60

    CAT-5 cables supplied with the unit. MX60 offers up to 48 interfaces of FXS/FXO. MX60 supports the following types of configuration. Table 1-6 Configuration combination of MX60 Models Number of FXS Ports Number of FXO Ports MX60-16S MX60-32S MX60-48S MX60-16FXO MX60-32FXO MX60-48FXO MX60-8S/8 MX60-24S/8 MX60-40S/8 MX60-16S/16 MX60-32S/16 MX60-24S/24 New Rock Technologies, Inc.
  • Page 13 Table 1-8 Pin Specifications for MX60 RJ45 Socket Port RJ45 Pin Number Pair Pair Pair Pair Pair Analog line pair TIP1 RING1 TIP2 TIP3 RING3 RING2 TIP4 RING4 Orange Green Blue Brown Reference color Orange Blue Green Brown white white white white New Rock Technologies, Inc.
  • Page 14 MX Voice-Fax Gateway Series User Manual Figure 1-4 Schematic Diagram of MX60 Subscriber Line Connection Figure 1-5 MX60 Back Panel-AC Figure 1-6 MX60 Back Panel-DC New Rock Technologies, Inc.

  • Page 15: Mx120

    And each card equips up to 24 ports. MX120 can provide up to 96 ports. It supports the following configurations: Table 1-11 MX120 interface card Type FXS Ports FXO Ports 24FXS 24FXO 8FXS/8 16FXS/8 12FXS/12 Table 1-12 Configuration Combination of MX120 Models Number of FXS Ports Number of FXO Ports MX120-72S MX120-96S MX120-72FXO MX120-96FXO New Rock Technologies, Inc.
  • Page 16 Each RJ45 socket has 8 pins leading out 4 pairs of analog telephone or trunk lines in agreement with the pair specifications for Ethernet interfaces, whose corresponding relations can be seen in the table below. CAT-5 cables are used to connect the interface card and distribution panel in equipment installation. New Rock Technologies, Inc.
  • Page 17 Line type indication: this is the mode for cable wiring check when installing the equipment. This mode can be entered by disconnecting Ethernet cables (Both WAN and LAN ports must be disconnected) at installation stage. After entering this mode, steady on LED indicates that the corresponding line is New Rock Technologies, Inc.
  • Page 18 In this mode, LED flashes to display numbers, letters or other patterns in matrix. Please refer toTable 1-18. Figure 1-9 MX120 Back Panel-AC Figure 1-10 MX120 Back Panel-DC New Rock Technologies, Inc.
  • Page 19 The gateway is in progress of system software upgrade. Please guarantee stable power supply and do not conduct other operations during this period. The application software of gateway has been exited. If it cannot be restored by rebooting the system, please contact your local distributor for further diagnosis. New Rock Technologies, Inc.

  • Page 20: Parameter Setting

    In Basic > Network, the gateways will automatically obtain the WAN address returned by the access network after the PPPoE service is started and the user name and password are set. Users can dial ## on New Rock Technologies, Inc.

  • Page 21: Logging On

    If both an administrator and operator have logged in, the administrator may modify the configuration, while the operator is limited to browsing; When multiple users with the same level of permission log in, the first may modify, while the others may only browse. New Rock Technologies, Inc.

  • Page 22: Buttons Used On Gateway Management Interface

    After login, open the Basic tab page to view device information. When the SIP port of the device is 5060, you are advised to modify it. Figure 2-2 Status Interface 2.3.2 Network After login, click Basic > Network tab to open the configuration interface. New Rock Technologies, Inc.
  • Page 23 If DNS service is activated, the network IP address of the preferred DNS server must be entered, and there is no default value. Secondary Server If DNS service is activated, the network IP address of a standby DNS server can be entered here. It is optional and there is no default value. New Rock Technologies, Inc.
  • Page 24 (GMT+06:00) Almaty  (GMT+07:00) Bangkok  (GMT+07:00) Indonesia  (GMT+08:00) Beijing  (GMT+08:00) Taipei  (GMT+08:00) Singapore  (GMT+08:00) Malaysia  (GMT+09:00) Tokyo  (GMT+10:00) Canberra  (GMT+10:00) Adelaide  (GMT+11:00) Magadan  (GMT+12:00) Auckland  New Rock Technologies, Inc.

  • Page 25: System Configuration

    Internal: the hook flash event will be handled internally;  Server(RFC 2833): transmitting the hook flash to platform with RFC 2833;  Server (SIP INFO): transmitting the flash-off to platform with SIP INFO.  New Rock Technologies, Inc.

  • Page 26: Sip Configuration

    Time Intervals of RTP Package Sending (ms) iLBC 13.3/15.2 20/30 G729A 10/20/30/40 G723 5.3/6.3 30/60 PCMU/PCMA 10/20/30/40 2.3.4 SIP Configuration After login, click Basic > SIP tab to open the SIP configuration interface. Figure 2-5 SIP Configuration Interface New Rock Technologies, Inc.

  • Page 27: High Availability Configuration

    Registration period Valid time of SIP re-registration in seconds. Its default value 600. 2.3.5 High Availability Configuration After login, Choose Basic > SIP to open the configuration interface. For details, see section 3 Appendix: High Availability Configuration. New Rock Technologies, Inc.
  • Page 28 The period of time from the sending of the first REGISTER with no response by the previous SIP server to the sending of REGISTER to the next SIP server. Active server list This parameter displays all SIP server IP addresses on which the gateway is registered. New Rock Technologies, Inc.

  • Page 29: Mgcp Configuration

    Note: This parameter must be set since there is no default value. The factory setting is L/HD, L/HU: L/HD: Offhook  L/HU: Onhook  FXO event package Handset Package  Line Package  New Rock Technologies, Inc.

  • Page 30: Foip

    Keep connection Select if the gateways actively cancel connection disconnect when subscribers hook on, and when on-hook default not selected. 2.3.7 FoIP After login, click the label of Basic > FoIP to open this interface. New Rock Technologies, Inc.
  • Page 31 Use the port of the original voice call: use the original RTP port that created on call set. Determine whether to use corrective mode of fax. By default, it is not selected. Receive gain Set the receiving gain of T.38 fax, with the default of 6dB. New Rock Technologies, Inc.

  • Page 32: Routing

    The gateways will detect any length of telephone number starting with any number between 0-9. The gateways will send the detected number when it has exceeded the dialing-end time set in system parameter configuration and hasn’t received a new number. New Rock Technologies, Inc.
  • Page 33 Dial rules by default as follows: 01[3-5, 8] xxxxxxxxx 010xxxxxxxx 02xxxxxxxxx 0[3-9] xxxxxxxxxx 11[0, 2-9] 111xx 123xx 95xxx 100xx 1[3-5, 8] xxxxxxxxx [2-3, 5-7] xxxxxxx 8[1-9] xxxxxx 80[1-9] xxxxx 800xxxxxxx 4[1-9] xxxxxx 40[1-9] xxxxx 400xxxxxxx xxxxxxxxxx.T New Rock Technologies, Inc.

  • Page 34: Routing Table

    Here are the general rules applied by gateways when executing the routing table. Rules must be filled out without any blank at the beginning of each line; otherwise the data can’t be  New Rock Technologies, Inc.
  • Page 35 Note: Number matching follows the principle of minimum matching. For example: x matches any number with at least one digit; xx matches any number with at least two-digit; 12x matches any number with at least 3-digit starting with 12. New Rock Technologies, Inc.
  • Page 36 [222.34.55.1] CPNX. REPLACE 2680000 [222.34.55.1] CPNX. ROUTE For calls from IP address 222.34.55.1, calling party number is replaced by 2680000, and then the call is routed to FXS port 2 with the new calling party number. New Rock Technologies, Inc.

  • Page 37: Application Examples Of Routing Table

    FXS 021 ROUTE IP 228.167.22.34:5060 228.167.22.34:5060 is the IP address of the platform. 2.4.3 Application Examples of Routing Table Some typical functions that can be realized by the routing table are provided in this section (Take New Rock Technologies, Inc.
  • Page 38 FXS[1] 0 ROUTE NONE A calling starting with 0 is barred from dialing using the phone set at FXS1 port. FXS[1-2] 00 ROUTE NONE A calling starting with 00 is barred from dialing at 1-2 FXS ports. New Rock Technologies, Inc.

  • Page 39: Ip Table

    If the gateway is deployed in a public network, you are advised to set IP filtering to prevent call theft. 2.5 Line Configuration 2.5.1 FXS Phone Number After login, click Line > FXS phone number tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 40: Fxo Phone Number

    Batch mode is not used. 2.5.3 Subscriber Line Features This page is only used for configuring gateways with subscriber lines (FXS port). After login, click Line > Feature tab to open the configuration interface. New Rock Technologies, Inc.
  • Page 41 (60 seconds by default); Unselected: the gateway will immediately release the call upon either party hanging up the call.  New Rock Technologies, Inc.

  • Page 42: Trunk Line Features

    2.5.4 Trunk Line Features This page is only used for configuring gateways with trunks (FXO port). After login, click Line > Trunk tab to open the configuration interface. Figure 2-15 Configuration Interface for Trunk Line Features New Rock Technologies, Inc.

  • Page 43: Feature Batch

    If unselected, the system sends a 200 OK message to the platform after off hook on the FXO port. Also see Answer delay on page Advanced > Trunk. 2.5.5 Feature Batch After login, click Line > Feature Batch to open this interface. New Rock Technologies, Inc.

  • Page 44: Trunk Batch

    Subscriber Line Features. 2.5.6 Trunk Batch After login, click Line > Trunk Batch to open this interface. Figure 2-17 Trunk Batch configuration interface Step3 Click , the following interface is shown. Choose batch configured trunks and click OK. New Rock Technologies, Inc.

  • Page 45: Advanced Configuration

     Local IP Address: apply the gateway’s IP address into the transmitted SDP.  Note: The parameter should come into effect only on condition that gateway successfully obtained NAT address. Auto provision Use auto provision function. New Rock Technologies, Inc.
  • Page 46 Power on + Periodical: when the device is powered on, the gateway first checks whether there  are configurations and firmware to be updated, and then periodically performs checking based on the set times. Interval( minutes) When Power on+Periodical is set, this parameter specifies the interval for periodic automatic upgrades. New Rock Technologies, Inc.
  • Page 47 Enter the port number of the SNMP server. The default value is 162. Notification interval The default value is 900 seconds. Figure 2-21 TR069 configuration interface Table 2-21 Parameters for TR069 configuration Parameter Description Server Specify the URL of the ACS. New Rock Technologies, Inc.

  • Page 48: Security Configuration

    If the gateway is placed in a public network environment, you should disable the Telnet function to prevent hacker attacks. 2.6.3 White List After login, choose Advanced > White list to open the white list configuration interface. New Rock Technologies, Inc.

  • Page 49: Media Stream

    3000. This is a required field. Note: each phone call will occupy RTP and RTCP ports. If the gateway is equipped with 4 subscriber lines (or trunk line), then at least 8 UDP ports are needed. New Rock Technologies, Inc.

  • Page 50: Sip Related Configuration

    Parameter line: Via, From, To, Contact, Csq, Content-length, Max-forward, Content-type, White Space, and SDP etc. MX gateways provide good flexibility in content setting in order to improve compatibility with the SIP register server. After login, click the label of Advanced > SIP to open this interface. New Rock Technologies, Inc.
  • Page 51 Choose whether to use NAT IP address or LAN IP address for Via header field value, the default is NAT IP address. To field Choose whether to apply Sub domain name or Outbound proxy to To header field, the default is Sub domain name. New Rock Technologies, Inc.

  • Page 52: Characteristics Of Subscriber Line

    Use the receiving port of proxy or use the sending port of proxy. receiving port for response 2.6.6 Characteristics of Subscriber line After login, click the label of Advanced > Line to open this interface. Figure 2-26 Subscriber-line characteristics configuration interface New Rock Technologies, Inc.
  • Page 53 Music on hold Choose whether to play the background music while call waiting, and the default is not to play. Call waiting with Choose whether to activate hunt group feature for call waiting, Default not selected. hunt group New Rock Technologies, Inc.

  • Page 54: Characteristics Of Trunk Line

    To match with User-Ring 4 User-Ring 4 Configure user ring 4 2.6.7 Characteristics of Trunk Line After login, click the label of Advanced > Trunk to open this interface. Figure 2-27 Trunk line characteristics configuraiton interface New Rock Technologies, Inc.
  • Page 55 Set duration of busy tone signal, the default is 350 in milliseconds. Off-time Set the interval time of busy tone, the default is 350 in milliseconds. Detect Default is -23(dB), effective range is -15 ~ -29 (dB). dual-frequency busy tones New Rock Technologies, Inc.

  • Page 56: Radius Call Logs

    Answered: set whether to send RADIUS charge message when calls are connected;  Unanswered: set whether to send RADIUS charge message for unanswered calls.  2.6.9 Encryption After login, click the label of Advanced > Encryption to open this interface. New Rock Technologies, Inc.
  • Page 57 Network, and DNS server must be configured. Example: 201.30.170.38:1020 or sbc.com:1020. Signaling port Signaling port assignment of the gateway, the default value is 4660. Signaling port number may be set at will, but cannot conflict with other ports of equipment. New Rock Technologies, Inc.

  • Page 58: Greeting

    If you want to delete the current color ringback tone, you can click Delete. After the gateway restarts, the default color ringback tone is used. 2.6.11 Call Progress Tone Plan After login, click the label of Advanced > Tones to open this interface. Figure 2-31 Call progress tone configuration interface New Rock Technologies, Inc.

  • Page 59: Feature Codes

    The following are the examples of the dialing rule for the feature codes: Using *xx (dial * and 2 digits number) to activate a service Using #xx (dial # and 2 digits number) to cancel a service New Rock Technologies, Inc.
  • Page 60 Note: It’s required to enable call forwarding on busy service before using this function (please see the instructions on relevant configuration of subscriber line). Deactivate CFB The function key for deactivating call forwarding on busy, with default of #61. User operation: off hook → press #61 → hang up. New Rock Technologies, Inc.
  • Page 61 User operation: during the call, tap the phone hook switch or press R button→ dial *38→ dial the called number and then hang up. Audit CRBT The function key for hearing the color ring，with default of *88. User operation: off hook → press *88 → input color ring number. 3-way New Rock Technologies, Inc.

  • Page 62: Status

    After login, click Status > Call history on FXS to open this interface. Figure 2-34 Interface of call on FXS 2.7.3 Call History on FXO After login, click the label of Status > Call history on FXO to open this interface. New Rock Technologies, Inc.

  • Page 63: Logs

    The information about login interface (including IP address and permissions of the user) SIP registration status Call-related signaling and media (RTP) information After login, click the label of Logs > System Status to open this interface. New Rock Technologies, Inc.

  • Page 64: Call Message

    Show the latest call. Call Context Info Show the call status. Rtp Context Info Show the voice channel related to the calls. 2.8.2 Call Message After login, click Logs > Call Message to open this interface. New Rock Technologies, Inc.

  • Page 65: System Startup

    After login, click Logs > System Startup to open this interface. Log files can be downloaded through this interface. Figure 2-39 Interface of System Startup 2.8.4 Manage Log After login, click Logs > Manage Log to open this interface. Log files can be downloaded through this interface. New Rock Technologies, Inc.

  • Page 66: Tools

    The password being used by the operator will be displayed as hidden codes, which could be changed by the administrator at any time. The administrator is allowed to change the operator’s password by entering the new password into Operator password > password. New Rock Technologies, Inc.

  • Page 67: Export Data

    After login, click Tools > Export data to open this interface. The download procedure is similar to the download procedure of log files. Figure 2-42 Interface of export data 2.9.3 Import Data After login, click Tools>Import data to open this interface. Operating procedure is the same as that of software upgrade. New Rock Technologies, Inc.

  • Page 68: Upgrade

    Obtain the upgrade files (tar.gz file), and save the file onto a local computer. Click Tools > Upgrade to access to the page of software upgrade. Step2 Figure 2-44 Interface of upgrade Step3 Click Browse to select the upgrade files. New Rock Technologies, Inc.
  • Page 69 MX Voice-Fax Gateway Series User Manual Figure 2-45 Interface of file upload Step4 Click Upload. Step5 Uploading will be completed in about 30 seconds, then click Next. Figure 2-46 Upgrade interface Step6 The following prompt appears during the upgrade. New Rock Technologies, Inc.
  • Page 70 The gateway is on the progress of reboot when the interface cannot be displayed. Step9 Wait for about two minutes, and access the interface of gateway management system, click Version info and check the software version. New Rock Technologies, Inc.

  • Page 71: Restore Factory Settings

    Line interface，and is ended on on-hook or call release. When the call lasts longer than 200 seconds, only the first 200 seconds of voice stream will be captured. The voice file is stored on the gateway in PCMU format. New Rock Technologies, Inc.

  • Page 72: Ethereal Capture

    After login, click Tools > Ethereal capture to open this interface. You are allowed to capture up to three IP voice data files, each with up to 2M bytes. The data files are stored on the gateway in dump.cap format under catalog /var/log. Figure 2-50 Interface of Ethereal capture New Rock Technologies, Inc.

  • Page 73: Version Information

    After login, click Version info to view the gateway hardware and software version information. Figure 2-51 Interface of Version info 2.11 Logout After login, click the Logout at top right to exit the gateway management system and return to the login interface. New Rock Technologies, Inc.

  • Page 74: Appendix: High Availability Configuration

    In this mode, the clustered SIP servers are all working in active status. Under the coarse grained scheme all endpoints of a gateway are allowed to register on one of the designated servers and under the fine New Rock Technologies, Inc.

  • Page 75: Server Cluster

    The address of the SIP server can be configured manually by the administrator or obtained through DNS SRV record. Topology is shown as bellow: Figure 3-1 Server cluster New Rock Technologies, Inc.

  • Page 76: Configuring Primary-Standby Mode

    (This step is required if a domain name is filled in step 2). 3.3 Configuring Active-Standby Mode 3.3.1 Enable Active-Standby Feature Enter the SIP trunk setting page, and click Basic > SIP > Primary-Standby configuration and choose Active-standby, then submit. New Rock Technologies, Inc.

  • Page 77: Set Sip Servers

    Ensure that active-standby feature is enabled. Step11 Fill primary SIP server IP address in Registrar server, and then submit. Step12 Click Add and fill the IP addresses for the standby SIP servers in Standby SIP servers. New Rock Technologies, Inc.
  • Page 78 In case the primary SIP server is located through the domain name, the steps below should be follows: Step1 Ensure that active-standby feature is enabled. Step2 Fill registrar server domain name in Registrar server, then submit. Step3 Click Basic > Network, check Enable in DNS，fill IP address in Primary server，and then submit. New Rock Technologies, Inc.

  • Page 79: Set The Failover Condition

    OPTIONS request period: the interval between receiving the response (200) from the SIP server to the previous OPTIONS and sending the next OPTIONS.  OPTIONS request timeout: the period since the sending of the last OPTIONS with no response by the SIP server. Figure 3-6 Page to set failover condition New Rock Technologies, Inc.

  • Page 80: How To Manually Perform Switchover

    3.3.4 How to Manually Perform Switchover On the Wen GUI of the gateway, the Switchover button provides a means to manually switchover the call traffic from the current SIP server to the next available SIP server. New Rock Technologies, Inc.

  • Page 81: Configuring Load Balancing Mode

    OPTIONS request period: the interval between receiving the response (200) from the SIP server to the previous OPTIONS and sending the next OPTIONS.  OPTIONS request timeout: the period since the sending of the last OPTIONS with no response by the SIP server. New Rock Technologies, Inc.

  • Page 82: Configure Register Settings

    SIP server to the sending of REGISTER to the next SIP server. Figure 3-10 Page to configure REGISTER settings 3.4.5 Active Server List All the SIP servers, on which the gateway or endpoints are registered on, will be listed in active server list. New Rock Technologies, Inc.

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